Digital Product Management and Innovation Instructor

About Decoded

We are Decoded, the pioneers of transformative technology education. We democratise cutting‑edge skills. We help transform traditional businesses into tech companies. We give our learners the skills and confidence to embrace the future of work. Our products and methodologies have been shaped through our collaboration with some of the largest and most technologically progressive organisations in the world. We use the intelligent, ethical and creative application of technology to lay the foundations for a more productive and promising world – one with unlimited possibilities.

Overview

We are seeking a full‑time Digital Product Management and Innovation Instructor to deliver exceptional workshops across our commercial and apprenticeship programmes. This role is dedicated to the delivery of workshops, delivered between 09:00 - 17:00 GMT. The majority of workshops will be 4.5 or 7 hours long (including set‑up and wrap‑up time) with 8 hour hackathon workshops delivered less frequently throughout the programmes. There will be in‑person delivery required for select UK‑based clients. Infrequently you may be asked to work outside core UK working hours due to the global nature of Decoded's client base.

Accountabilities

As a Digital Product Management and Innovation Instructor at Decoded, you will be responsible for:

• Teaching our learning content to groups of apprenticeship learners via virtual and in‑person workshops
• Honing your skills as an educator and building your knowledge of andragogy and teaching theory
• Working with the Learner Success Coaches (LSCs) to ensure apprentices progress through the programme. Each Learner will have the support of an LSC to support them with practical and pastoral guidance.
• Contributing to product improvement and content development

Specific roles & responsibilities

Your specific responsibilities are:

• Workshop preparation and knowledge of content:

• Comprehensively understand the commercial and apprenticeship curriculums and learning objectives of our programmes
• Reviewing exercises and other learning materials before a workshop
• Learning about your learners and the businesses they work for
• Familiarising yourself with the course structure and content, proactively filling gaps in your knowledge
• Maintaining a continual learning mindset and strive to advance your knowledge in your specialist domains

• Facilitation skills
• Timekeeping
• Classroom management
• Atmosphere: both professional and energetic, with good energy and engagement level with learners
• In person delivery standards to ensure an effective classroom environment
• Technical issues using Zoom/Teams, Mural, Menti and other key tools

• Quality of teaching
• Decode and communicate complex concepts and principles with energy, focus and patience
• Engaging and captivating the attention of a virtual room of busy professionals
• Facilitating the learning journey for your audience, and leaving no‑one behind whilst also providing stimulation for advanced learners
• Enabling an inclusive, collaborative and respectful learning environment

• Product Development
• Support content development of SME content across Product Management and Digital Innovation programmes
• Contributor to the creation and refactoring of new/existing products by providing SME input and peer review of content
• Producing materials to support learners with stretch needs, and instructions for technical content to support learning

Team reporting & structure

You will report into the Portfolio Director of Digital Innovation, in the Product Department.

Skills & behaviours

We are looking for candidates with a mindset built on:

• Required Skills and Qualifications

• Proven experience in digital product management, with the credibility and confidence to teach from real‑world practice
• Excellent written, verbal and facilitation skills, with the ability to make complex topics accessible and engaging
• Strong planning and organisational skills, with the ability to manage preparation, delivery and competing priorities
• A growth mindset and commitment to continuous improvement in teaching and subject knowledge
• Confidence working collaboratively in distributed, remote teams
• Degree‑level qualification or equivalent relevant industry experience

• Desirable

• Experience in AI, machine learning, prompt engineering or adjacent digital innovation topics
• A recognised teaching, training or assessment qualification
• Relevant agile, product or AI certifications
• Experience delivering apprenticeship or commercial training programmes
• Knowledge of GenAI adoption in business contexts

The programmes and topics to be taught by the Instructor in this role include:

• L4 Digital Product Manager Apprenticeship
• Data Product Owner Accelerator
• Digital Product Manager Academy
• Business Analyst Academy

As a bonus, the Instructor would already have sufficient knowledge to teach this programme in addition:

• L3 Gen AI Champion Apprenticeship

What does success look like?

Your performance will be measured and driven by:

• Enabling learners to apply newly learned techniques to their professional environment
• Delivering regular high‑quality learning engagements with learners
• Coaching through the application of techniques that are new to learners
• Striving for excellence in everything you do: you don’t accept mediocrity in yourself or the team around you
• Solving problems elegantly and creatively: “find a way or make a way”

A successful candidate will be expected to achieve the following within 3 months:

• Autonomous management of learning content development deadlines
• Autonomous management of workshop delivery
• Confidence to successfully deliver at least 80% of our Apprenticeship workshops
• An overall Learner Feedback score +8/10
• An overall Teacher KPI score of 75%

Who are you?

You are:

• A passionate educator with over 2 years of experience teaching Product Ownership, Business Analysis and Product Management in a commercial setting
• Invested in sharing knowledge about business innovation practices and methodologies with learners
• Confident managing your own time to ensure you meet delivery deadlines and stay on top of preparation requirements
• An excellent and adaptable communicator, verbally and in writing
• Self‑motivated and a problem solver who takes initiative
• Passionate about technology and learning
• A team player who is eager to improve our programmes wherever possible and contributes to overall morale
• Always keen to learn, improve and stretch your own knowledge, skills and behaviours

Day to day

This role can be delivered fully remote, provided the working location has consistently reliable Wifi for workshop delivery. The Decoded office in Shoreditch is available to all Decoded employees for workshop delivery. This role will involve travel for in person delivery within the UK as required by our customers. Your working hours will be 09:00 - 17:00. Time off in lieu is provided for work outside of these hours.

Learning and progression

We run a dedicated learning calendar to hone craft skills in teaching, leadership, strategy and other relevant disciplines. Quarterly performance reviews embedded within our culture of feedback will ensure you are recognised and rewarded for the value that you bring to Decoded.

Benefits

Apart from the above, working at Decoded means you’ll get:

• 33 days* leave per year (inclusive of bank holidays) and extra tenured holiday enabling team members to gain an additional day for every year you are with us (after the first 2 years) up to a maximum of 8. We also close the office for 2 full weeks at Christmas at Decoded's discretion which does not come out of your holiday allowance.
• Flexible working, including work‑from‑home
• Modern, flexible and fully serviced offices at WeWork in Spitalfields, London
• Company pension/retirement contributions
• Health care including dental, medical, and vision* and to help you prioritise your wellbeing
• Travel insurance
• Social events and all company gatherings
• Continuous learning and development. You will be challenged with lots of responsibility and exciting projects in an environment that encourages learning
• A work environment that values creativity, personal growth and collaboration
• Free monthly lunches
• Laptop and virtual work equipment kit provided

*Benefits may differ slightly depending on your location of residence.

Salary

Up to £55,000 per annum

Decoded is committed to safeguarding and promoting the welfare of young people, and vulnerable adults and expects all staff to share this commitment. All roles involving interaction with learners, or access to sensitive learner data, are subject to mandatory background clearances. Successful candidates will be required to undergo a DBS check; where the role meets the criteria for regulated activity, an Enhanced DBS check (including a barred list check) will be required prior to commencement of employment. We also require 2 professional references that come from either of the following: Your HR department, Current or previous manager, Someone senior to you in the business.