Facilitator (APAC) - Data & Digital (Remote) in London

ABOUT DECODED

We are Decoded, the pioneers of transformative technology education. We democratise cutting-edge skills. We help transform traditional businesses into tech companies. We give our learners the skills and confidence to embrace the future of work. Our products and methodologies have been shaped through our collaboration with some of the largest and most technologically progressive organisations in the world. We use the intelligent, ethical, and creative application of technology to lay the foundations for a more productive and promising world – one with unlimited possibilities.

OVERVIEW

We are seeking Freelance Facilitators to deliver our exceptional virtual education experiences.

Application Instructions: Our industry is filled with tech buzzwords (e.g., AI, machine learning, blockchain). Show us how you would explain a buzzword to an audience who understands the concepts, but may not have practical experience. We appreciate videos and portfolios that showcase your skills and make your application stand out. Since our training focuses on emerging technology and innovation, your application should highlight your experience in this area.

Role details: This is a remote position with variable weekly hours based on client workshop schedules. Workshops are primarily delivered between 09:00 and 18:00 Hong Kong time. Candidates from any suitable time zone are welcome to apply.

ACCOUNTABILITIES

As a Facilitator at Decoded, you will be responsible for:

• Workshop Preparation:

• Adequately preparing for scheduled workshops to ensure consistent excellence.
• Reviewing exercises and learning materials before each session.
• Learning about your learners and their businesses.
• Familiarising yourself with the course structure and content, proactively addressing any knowledge gaps.
• Engaging in self-assessment and professional development opportunities.

• Delivering a top-notch learning experience in each workshop.
• Communicating complex concepts and techniques related to emerging technology and digital innovation with energy, focus, and patience.
• Engaging and captivating a virtual room of busy professionals.
• Collaborating with your co-facilitator to maintain a consistent and balanced pace and tone.
• Handling and resolving challenging learning moments with learners.
• Facilitating the learning journey for your audience, ensuring inclusivity and stimulation for advanced learners.
• Creating a collaborative and respectful learning environment.

• Setting up and wrapping up, including collecting and returning equipment from Decoded's offices as needed.
• Preparing the learning environment, including room and laptop setup, and distributing materials.
• Working with the Decoded Operations team to maintain high standards.
• Providing written feedback to the Product and Operations teams for continuous improvement.

SKILLS & BEHAVIOURS

Your performance will be evaluated based on:

• Feedback reports from the facilitation team post-workshop.
• Your ability to solve problems quickly and calmly in a virtual environment.
• Coordination, organisational, and time-keeping skills.
• Excellent communication skills, maintaining a professional and engaging tone.

WHO ARE YOU?

• Comfortable with public speaking and educating diverse audiences, from career starters to CEOs.
• Confident in communicating data, coding, or cybersecurity concepts.
• Passionate about technology and learning.

Preferred Skills:

• Proficiency in an additional Asian language such as Mandarin, Cantonese, Korean, or Japanese is beneficial, but not required.

Our Facilitation Style Emphasises:

• Audience participation, active engagement, and hands-on activities.
• Storytelling.

Our Facilitators are:

• Empathetic and passionate about learning and teaching.
• Programming literate and curious about new technologies.
• Critical thinkers with diverse backgrounds, from entrepreneurs to data scientists.

TEAM & REPORTING STRUCTURE

Work allocation and support provided by the UK-based Product Resource Manager. Coaching and quality standard support from our UK Facilitation Lead. Day-to-day operational support provided by our Hong Kong-based APAC Operations Coordinator.

INTERVIEW PROCESS

• Initial Chat: Discuss your professional experience and learn about the role and Decoded with our Product Resource Manager.
• Content Delivery Prep: Prepare a 10-minute presentation of your content to demonstrate your teaching style.
• Lightning Talk Delivery: Present your content to the team, either live or via recording.
• Observe a Decoded Workshop: See Decoded's delivery style and format firsthand.
• Get onboarded.

All done. Your application has been successfully submitted.