At a Glance
- Tasks: Create personalised shopping experiences and drive brand loyalty for customers.
- Company: Join the UGG team, known for its inclusive and diverse culture.
- Benefits: Enjoy a uniform allowance and generous discounts on top brands.
- Other info: Previous retail experience is a plus; embrace diversity and inclusion.
- Why this job: Be part of a dynamic team and make a real impact in retail.
- Qualifications: Great communication skills and a positive attitude are essential.
The predicted salary is between 20000 - 25000 £ per year.
As an UGG Sales Associate, you create personalized shopping experiences for our customers that drive brand loyalty. You understand the importance of our Service Training Program and you greet customers promptly and courteously as they enter the store. You ensure that all customer questions are addressed accurately and responded to before they leave. You provide exceptional service from start to finish, including effectively communicating our return policy.
You maintain a positive, cheerful attitude with customers and team members and promote the store and brand image in all interactions, including adhering to a dress code. You provide exceptional customer service to both our in-store customers and those who call on. You prioritise brand and product knowledge training in customer interactions. Communicate effectively with customers, team members, management, and corporate stakeholders. Contribute to a team and cooperate to achieve goals. Multi-task in a fast-paced environment. Respond to problem situations with professionalism.
Qualifications- A natural communicator who conveys the UGG and Deckers Brands vision and mission
- A motivated team player and self-starter
- You have a problem solving mindset and approach challenges with agility
- Previous Retail experience is a plus
- Uniform Allowance
- 60% discount off the Deckers Brands' (UGG, HOKA, Teva) online, and 30% instore discount
Diversity and inclusion are key to our success. We are proud to be an equal opportunity employer and our employees are people with different strengths, experiences and backgrounds who share a passion for our brands.
Sales Associate in York employer: Deckers
As a Sales Associate at UGG, you will thrive in a vibrant and inclusive work culture that prioritises exceptional customer service and teamwork. With generous employee benefits such as a uniform allowance and substantial discounts on our premium brands, you will not only enjoy a rewarding retail experience but also have ample opportunities for personal and professional growth within a globally recognised brand. Join us in creating memorable shopping experiences while being part of a diverse team that values your unique contributions.
