At a Glance
- Tasks: Lead and inspire a dynamic team to deliver exceptional customer experiences.
- Company: Join the innovative Deckers Brands family with a focus on individuality and passion.
- Benefits: Enjoy competitive pay, discounts, perks, and global contests.
- Other info: Flexible hours and opportunities for growth in a vibrant work environment.
- Why this job: Make a real impact in retail while developing your leadership skills.
- Qualifications: 4+ years of retail management experience and strong communication skills.
The predicted salary is between 26771 - 32721 £ per year.
Our Store Managers are integral to the success of our company. As a Store Manager, it’s your job to develop and motivate effective teams that engage our customers and strengthen business results. In this role, you develop and lead a high-performing team that aligns with the company’s values and regularly share our vision and mission with your team and customers. You take ownership of your team and work to create a culture of trust and accountability.
As a manager of people, you continuously build your team through recruiting, training, development, and coaching. You maintain high training standards that facilitate your team to deliver personalized shopping experiences and promote brand loyalty. While you approach all operational and training programs with excellent organizational skills, you also know how to be agile and adapt to business needs in order to increase sales and deliver revenue goals. As a Store Manager, you are responsible for the store’s inventory, cash, and labor. Additionally, it’s your job to execute visual merchandising directions and maintain store standards that promote brand image. As a leader of people, you continuously motivate and develop your team members to meet the short and long-term needs of the business. Further, you understand that the needs of the business extend beyond the store’s four walls, which requires that you maintain awareness of industry trends and local competitors in order to meet and anticipate customer demands.
Core Competencies
- Coach and develop your team to drive business results and professional growth.
- Ensure the highest level of customer service possible and prioritise brand and product knowledge training.
- Meet and exceed budgeted sales and revenue goals and monitor expenses.
- Develop store strategies that enhance customer satisfaction, expand traffic, and optimise profitability.
- Proactively cultivate awareness of your market beyond the four walls of your business, including industry trends, clienteling, and community outreach.
- Implement store administration and operations including compliance with policies and procedures.
- Manage inventory and partner with corporate stakeholders to meet the needs of your market.
- Regularly maintain a network for recruiting candidates to your store team.
Key Qualifications
- Four (4) years minimum retail store management experience.
- Bachelor’s Degree (preferred) or equivalent experience required.
- Excellent communication skills and ability to convey the Deckers Brands Vision and Mission to your team and customers.
- Excellent leadership skills and experience managing people in a customer-facing environment.
- Demonstrated track record of exceeding sales targets and cost management for a store of comparable seasonality, volume and size.
- Excellent organisational skills and ability to coordinate people, resources, and services in order to address business goals and needs.
- Problem-solving skills and ability to work through challenges.
- Ability to be agile to meet the needs of the business, especially during our busiest time of the year.
Additional Requirements
- Flexibility of schedule and hours to meet the needs of the business.
- Flexibility to travel to meet the needs of the business.
- Proficient in Microsoft Office suite of tools and applications.
- Valid driver’s license.
As part of our Deckers Family, you belong to more than a lifestyle company. From our corporate offices to our multi-branded retail stores across the globe, we value giving people the freedom to pursue their passions, express their individuality, and are committed to helping them succeed. We’re proud to offer a wide range of benefits to best recognise the important role each person plays in the Deckers Brands mission. You’ll discover many benefits of working at Deckers Brands including competitive pay, discounts, perks, global contests, as well as opportunities for growth and development.
#DeckersEMEAEqual Employment Opportunity All qualified applicants will receive consideration for employment without discrimination on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.
Store Manager - UGG Cheshire Oaks employer: Deckers
At Deckers Brands, we pride ourselves on fostering a diverse and inclusive work culture that values every employee as a whole person. As a Marketing Associate, you will benefit from competitive pay, generous holidays, and a hybrid working environment, all while contributing to impactful campaigns that resonate across EMEA. With extensive growth opportunities, including a Global Mentorship Programme, you'll be empowered to thrive in your career while making a positive impact in the communities around us.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - UGG Cheshire Oaks
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Deckers, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Deckers!
We think you need these skills to ace Store Manager - UGG Cheshire Oaks
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Deckers, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Deckers and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Deckers that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Deckers
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
