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For Companies At a Glance
- Tasks: Create personalised shopping experiences and provide exceptional customer service.
- Company: Join UGG, a part of Deckers Brands, dedicated to transforming lives through passion and service.
- Benefits: Enjoy generous discounts, growth opportunities, and a supportive team culture.
- Why this job: Be part of a vibrant team that values diversity and personal development while making a real impact.
- Qualifications: Previous retail experience is a plus; a positive attitude and strong communication skills are essential.
- Other info: Flexible contracts starting from 8 hours per week with a uniform allowance.
Part-Time Sales Associate, UGG, Ashford
About UGG
At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We\’re driven by a clear mission: to bring the UGG brand to life through every interaction and evolve industry ideas by delivering experiences our customers\’ desire. As a member of the Deckers Family, you represent our brands and deliver unique, personalized shopping experiences.
Description
As an UGG Sales Associate, you create personalized shopping experiences for our customers that drive brand loyalty. You understand the importance our modeling our Service Training Program and you greet customers promptly and courteously as they enter the store. You ensure that all customer questions are addressed accurately and responded to before they leave. You provide exceptional service from start to finish, including effectively communicating our return policy. You maintain a positive, cheerful attitude with customers and team members and promote the store and brand image in all interactions including adhering to a dress code. You provide exceptional customer service to both our in-store customers and those who call on the phone.
We are looking for Part-Time Sales Associates to join us on contracts
ranging from 8 hours per week.
Core Competencies
Ensure the highest level of customer service possible
Prioritise brand and product knowledge training in customer interactions
Communicate effectively with customers, team members, management, and
corporate stakeholders
Contribute to a team and cooperate to achieve goals
Multi-task in a fast-paced environment
Respond to problem situations with professionalism
Who You Are
A natural communicator who conveys the UGG and Deckers Brands vision and
mission
A motivated team player and self-starter
You have a problem solving mindset and approach challenges with agility
We Would Love to Hear From People With:
Previous Retail experience is a plus
What We Will Give You
Extras, perks & volunteering opportunities – Being a valued member of the
UGG and Deckers Brands team means more than just a paycheck. From
generous discounts to community-based programs, we offer a variety of cool
extras.
Growth and Development; Deckers Brands was built on the idea of pursuing
passion. That\’s why we offer extensive opportunities and support for
personal and professional development including a Global Mentorship
Program
Uniform Allowance
60% discount off the Deckers Brands\’ (UGG, HOKA, Teva) online, and 30%
instore discount.
Equal Employment Opportunity
Diversity and inclusion are key to our success. We are proud to be an equal
opportunity employer and our employees are people with different strengths,
experiences and backgrounds who share a passion for our brands. We welcome
qualified applicants embracing their race, color, religion, sex, sexual orientation,
gender identity, gender expression, national origin, age, military or veteran status,
mental or physical disability, medical condition and all of the other beautiful parts
of your identity.
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Part-Time Sales Associate, Ugg, Ashford employer: Deckers
Contact Detail:
Deckers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Sales Associate, Ugg, Ashford
✨Tip Number 1
Familiarise yourself with UGG's brand values and product range. Understanding the unique selling points of their products will help you engage customers effectively and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios with friends or family. This will prepare you to handle various customer inquiries and challenges with confidence, showcasing your problem-solving mindset.
✨Tip Number 3
Network with current or former UGG employees on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Visit the store before applying to observe the team dynamics and customer interactions. This will give you a better understanding of the work environment and allow you to mention specific observations in your application, demonstrating your genuine interest.
We think you need these skills to ace Part-Time Sales Associate, Ugg, Ashford
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what UGG is looking for in a Part-Time Sales Associate. Highlight key responsibilities and required skills that you possess.
Tailor Your CV: Customise your CV to reflect your relevant experience, especially any previous retail roles. Emphasise your customer service skills and ability to work in a team, as these are crucial for this position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the UGG brand and your understanding of their mission. Mention specific examples of how you've provided exceptional customer service in the past.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Deckers
✨Show Your Passion for the Brand
UGG is all about transforming lives through their products. Make sure to express your enthusiasm for the brand and its mission during the interview. Share any personal experiences you have with UGG products and how they resonate with you.
✨Demonstrate Customer Service Skills
As a Sales Associate, exceptional customer service is key. Prepare examples of how you've provided outstanding service in previous roles. Highlight your ability to handle customer inquiries and resolve issues effectively.
✨Know the Products Inside Out
Familiarise yourself with UGG's product range and any recent launches. Being knowledgeable about the products will not only impress the interviewer but also show that you're ready to engage customers with confidence.
✨Emphasise Teamwork and Communication
UGG values team players who can communicate well. Be ready to discuss how you've collaborated with others in past jobs and how you can contribute to a positive team environment at UGG.
