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For Companies At a Glance
- Tasks: Create personalized shopping experiences and provide exceptional customer service.
- Company: Join the HOKA team at Covent Garden, a brand known for its innovative footwear.
- Benefits: Enjoy flexible hours, a fun work environment, and employee discounts.
- Why this job: Be part of a dynamic team that values customer connection and brand loyalty.
- Qualifications: Retail experience preferred; must have a high school diploma and great communication skills.
- Other info: Must be flexible with schedule and able to handle cash register operations.
The predicted salary is between 12000 - 18000 £ per year.
As an UGG Sales Associate, you create personalized shopping experiences for our customers that drive brand loyalty. You understand the importance our modeling our Service Training Program and you greet customers promptly and courteously as they enter the store. You ensure that all customer questions are addressed accurately and responded to before they leave. You provide exceptional service from start to finish, including effectively communicating our return policy. You maintain a positive, cheerful attitude with customers and team members and promote the store and brand image in all interactions including adhering to a dress code. You provide exceptional customer service to both our in-store customers and those who call on the phone.
In your role as a Sales Associate, you understand that your role extends beyond the sales floor. You know how to operate the cash register, handle money accurately, check inventory daily and ensure products are stocked and available for customers, and merchandize product in accordance with Visual Merchandising standards. You also maintain a clean and well-organized back-stock area and employee break area, which includes daily vacuuming, sweeping, and dusting. You practice safety-consciousness and respond to theft in accordance with our policies. As an UGG Sales Associate you understand that you are an integral part of a team; you report to work on time and notify your Store Manager in advance if you will be late or absent.
Core Competencies
As a successful Sales Associate, you know how to:
Ensure the highest level of customer service possible as outlined in our Service Training Program
Prioritize brand and product knowledge training in customer interactions
Communicate effectively with customers, team members, management, and corporate stakeholders
Contribute to a team and cooperate to achieve goals
Multi-task in a fast-paced environment
Respond to problem situations with professionalism
Think critically to solve problems and approach challenges with agility
Two (2) years of retail store experience preferred.
High School Diploma
Excellent verbal and written communication skills and ability to convey the UGG and Deckers Brands Vision and Mission to your team members and customers
Highly motivated team player and self-starter
Additional Requirements
Flexibility of schedule and hours to meet the needs of the business.
Proficient in Microsoft Office suite of tools and applications.
Valid driver’s license.
Part Time Sales Associate - HOKA Covent Garden employer: Deckers
Contact Detail:
Deckers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Sales Associate - HOKA Covent Garden
✨Tip Number 1
Familiarize yourself with the UGG brand and its products. Understanding the unique selling points of UGG will help you engage customers effectively and create personalized shopping experiences.
✨Tip Number 2
Practice your customer service skills in various scenarios. Since this role emphasizes exceptional service, being prepared to handle different customer interactions will set you apart from other candidates.
✨Tip Number 3
Showcase your teamwork abilities during the interview. Highlight any past experiences where you successfully collaborated with others to achieve a common goal, as this is crucial for the Sales Associate role.
✨Tip Number 4
Be ready to discuss your flexibility regarding work hours. Since the position requires adaptability, demonstrating your willingness to accommodate the store's needs will make you a more attractive candidate.
We think you need these skills to ace Part Time Sales Associate - HOKA Covent Garden
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Part Time Sales Associate position. Highlight key responsibilities and required skills, such as customer service excellence and teamwork, in your application.
Tailor Your CV: Customize your CV to reflect relevant retail experience and skills that align with the job requirements. Emphasize any previous roles where you provided exceptional customer service or worked in a team environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of the UGG brand. Mention specific examples from your past experiences that demonstrate your ability to create personalized shopping experiences.
Highlight Communication Skills: Since excellent verbal and written communication skills are crucial for this role, ensure that your application clearly reflects your ability to communicate effectively. Use clear and concise language throughout your CV and cover letter.
How to prepare for a job interview at Deckers
✨Showcase Your Customer Service Skills
Be prepared to share specific examples of how you've provided exceptional customer service in the past. Highlight your ability to create personalized shopping experiences and how you handle customer inquiries effectively.
✨Demonstrate Teamwork and Communication
Discuss your experience working in a team environment. Emphasize your communication skills and how you collaborate with team members to achieve common goals, as this is crucial for the role.
✨Familiarize Yourself with the Brand
Research UGG and Deckers Brands thoroughly. Understand their mission, values, and product offerings so you can convey this knowledge confidently during the interview.
✨Prepare for Situational Questions
Anticipate questions that assess your problem-solving abilities and how you handle challenging situations. Think of examples where you demonstrated professionalism and agility in a fast-paced retail environment.
