At a Glance
- Tasks: Provide top-notch support to customers and manage order processes in a dynamic environment.
- Company: Join DECKERS, a leading brand in footwear and apparel with a vibrant culture.
- Benefits: Enjoy 27 days of holiday, flexible working arrangements, and a supportive team.
- Other info: Great opportunity for career growth in a fun and engaging workplace.
- Why this job: Be part of a fast-paced team where your problem-solving skills make a real difference.
- Qualifications: Fluency in Dutch and prior customer service experience, preferably in footwear or apparel.
The predicted salary is between 30000 - 40000 £ per year.
DECKERS is seeking a Wholesale Customer Service Representative fluent in Dutch to provide exceptional support to customers and manage order processes. This role involves maintaining strong communication with sales and customers and delivering excellent after-sales service.
The ideal candidate will thrive in a fast-paced environment, possess strong problem-solving skills, and have prior experience in customer service, preferably in the footwear or apparel industry.
Benefits include 27 days of holiday plus bank holidays, along with flexible working arrangements.
Dutch-Speaking Wholesale Customer Specialist (Hybrid) in London employer: Deckers
DECKERS is an excellent employer that values its employees by offering a supportive work culture and ample opportunities for professional growth. With flexible working arrangements and generous holiday allowances, including 27 days plus bank holidays, DECKERS fosters a dynamic environment where team members can thrive while delivering exceptional service to customers in the footwear and apparel industry.
StudySmarter Expert Advice🤫
We think this is how you could land Dutch-Speaking Wholesale Customer Specialist (Hybrid) in London
✨Tip Number 1
Network like a pro! Reach out to people in the footwear or apparel industry on LinkedIn. A friendly message can go a long way in getting your foot in the door.
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. Think about how you’d handle tricky situations and be ready to share your problem-solving skills.
✨Tip Number 3
Show off your Dutch skills! If you get the chance, use your language skills during interviews or networking events. It’ll demonstrate your fit for the role and impress potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Dutch-Speaking Wholesale Customer Specialist (Hybrid) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Wholesale Customer Specialist. Highlight any relevant experience in customer service, especially in the footwear or apparel industry, and don’t forget to showcase your Dutch language skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for DECKERS. Mention your problem-solving skills and how you thrive in fast-paced environments, just like we do at StudySmarter.
Showcase Your Communication Skills:Since this role involves strong communication with sales and customers, make sure to demonstrate your communication skills in your application. Use clear and concise language, and don’t hesitate to share examples of how you’ve successfully managed customer relationships.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about your application status!
How to prepare for a job interview at Deckers
✨Know Your Stuff
Make sure you brush up on your knowledge of the footwear and apparel industry. Familiarise yourself with common customer service scenarios and how to handle them, especially in a wholesale context. This will show that you're not just a great communicator but also someone who understands the products and the market.
✨Show Off Your Language Skills
Since this role requires fluency in Dutch, be prepared to demonstrate your language skills during the interview. Practice answering common interview questions in Dutch, and don’t hesitate to switch languages if it feels more comfortable. This will highlight your proficiency and make a strong impression.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Think of specific examples from your past experience where you successfully resolved customer issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Emphasise Your Adaptability
Given the fast-paced nature of the role, be ready to discuss how you've adapted to changes in previous jobs. Share examples of how you’ve managed multiple tasks or shifted priorities while maintaining excellent customer service. This will demonstrate that you can thrive in a dynamic environment.
