At a Glance
- Tasks: Provide top-notch support to customers and manage order processes in a dynamic environment.
- Company: Join DECKERS, a leading brand in footwear and apparel with a vibrant culture.
- Benefits: Enjoy 27 days of holiday, flexible working arrangements, and a supportive team.
- Other info: Great opportunity for career growth in a fun and engaging workplace.
- Why this job: Be part of a fast-paced team where your problem-solving skills make a real difference.
- Qualifications: Fluency in Dutch and prior customer service experience, preferably in footwear or apparel.
The predicted salary is between 25000 - 35000 £ per year.
DECKERS is seeking a Wholesale Customer Service Representative fluent in Dutch to provide exceptional support to customers and manage order processes. This role involves maintaining strong communication with sales and customers and delivering excellent after-sales service.
The ideal candidate will thrive in a fast-paced environment, possess strong problem-solving skills, and have prior experience in customer service, preferably in the footwear or apparel industry.
Benefits include 27 days of holiday plus bank holidays, along with flexible working arrangements.
Dutch-Speaking Wholesale Customer Specialist (Hybrid) employer: Deckers
DECKERS is an excellent employer that values its employees by offering a supportive work culture and flexible working arrangements, making it ideal for those seeking a balance between professional and personal life. With 27 days of holiday plus bank holidays, employees are encouraged to take time off to recharge, while opportunities for growth within the company ensure that your career can flourish in a dynamic environment. Join us in our vibrant location where your contributions will be recognised and rewarded, and where you can make a meaningful impact in the footwear and apparel industry.
StudySmarter Expert Advice🤫
We think this is how you could land Dutch-Speaking Wholesale Customer Specialist (Hybrid)
✨Tip Number 1
Network like a pro! Reach out to people in the footwear or apparel industry on LinkedIn. A friendly message can go a long way in getting your foot in the door.
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. Think about how you’d handle tricky situations and showcase your problem-solving skills.
✨Tip Number 3
Show off your Dutch skills! If you get the chance, use your language skills during interviews or networking events. It’ll demonstrate your fit for the role and impress potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Dutch-Speaking Wholesale Customer Specialist (Hybrid)
Some tips for your application 🫡
Show Off Your Dutch Skills:Since this role is all about supporting our Dutch-speaking customers, make sure to highlight your language skills right from the start. Use clear and confident language in your application to show us you’re the perfect fit!
Tailor Your Experience:We want to see how your previous customer service experience relates to this role. Be specific about your past roles, especially if you've worked in footwear or apparel. Connect the dots for us!
Problem-Solving Examples:This job requires strong problem-solving skills, so don’t shy away from sharing examples of how you’ve tackled challenges in the past. We love seeing how you think on your feet!
Apply Through Our Website:To make sure your application gets to us quickly, apply through our website. It’s the easiest way for us to review your details and get back to you. We can’t wait to hear from you!
How to prepare for a job interview at Deckers
✨Know Your Stuff
Make sure you brush up on your knowledge of the footwear and apparel industry. Familiarise yourself with DECKERS' products and values, as this will show your genuine interest in the role and help you answer questions more confidently.
✨Show Off Your Communication Skills
Since this role involves strong communication with customers and sales, practice articulating your thoughts clearly. You might want to prepare examples of how you've successfully handled customer queries or resolved issues in the past.
✨Problem-Solving Scenarios
Think of specific situations where you’ve had to solve problems in a fast-paced environment. Be ready to discuss these scenarios during the interview, highlighting your thought process and the positive outcomes of your actions.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company culture, team dynamics, or the challenges faced by the Wholesale Customer Service team. This not only shows your enthusiasm but also helps you gauge if DECKERS is the right fit for you.
