At a Glance
- Tasks: Lead transformative change initiatives across EMEA, ensuring smooth adoption and operational readiness.
- Company: Join Deckers, a diverse and inclusive company that values creativity and collaboration.
- Benefits: Competitive pay, generous holidays, flexible working, and unique perks.
- Other info: Embrace diversity and grow your career with extensive development opportunities.
- Why this job: Make a real impact by driving change in a dynamic, fast-paced environment.
- Qualifications: Experience in technology-driven change and excellent communication skills are essential.
Senior Manager, DTC Programme plays a critical role in ensuring our most important strategic initiatives land effectively across our regional business teams. You will also help shape how Deckers EMEA plans, prioritises and delivers future change in our DTC business. You will be responsible for driving successful adoption of change across the EMEA Direct-to-Consumer organisation. This role focuses on the people and operational side of transformation, ensuring that new systems, processes, and ways of working are understood, adopted, and embedded across markets and functions. This role works alongside global and regional business, product and technology teams to ensure that change lands effectively with regional teams, protecting trading performance, minimising disruption, and accelerating time to value.
Your Impact:
- Lead change impact and readiness assessments for EMEA markets, teams and functions across strategic DTC initiatives.
- Develop and execute change, communication and training plans aligned to major programme delivery milestones.
- Act as the primary change point of contact for EMEA stakeholders, building relationships across operations, customer service, retail, marketing, finance and regional leadership teams.
- Design and deliver targeted communications, SOPs, learning materials and train-the-trainer approaches for different user groups and markets.
- Identify adoption risks, gather post-launch feedback and feed lessons learned into future change waves and roadmap planning.
We celebrate diversity of your background, your experiences and your unique identity. We are committed to ensuring an inclusive and equitable workplace where all of our employees can Come as They Are. We believe that when we bring our different perspectives to work, we are truly Better Together.
- You build trust among groups by being reliable, honest and up-front with others, and you navigate conflict with professionalism.
- You engage others collectively, ensuring diverse perspectives are heard, considered and respected.
- You lead others through change by operating as a sounding board for clarity and direction.
- You drive continuous improvement, readily adopting and motivating others to explore new and better ways of working.
- You build strong cross-functional partnerships, adjust communication to varied audiences and use metrics and milestones to inform decision making.
We would Love to Hear from People with:
- Proven experience in technology-enabled change, operational readiness and multi-market or regional change across EMEA.
- Excellent communication, stakeholder engagement and relationship-building skills, with the ability to influence at all levels.
- Ability to manage multiple concurrent change initiatives, with line management experience. Agile or hybrid delivery experience and exposure to ecommerce platforms, payments, logistics, CRM or retail systems would be desirable.
We believe that the company you build is defined by the company you keep. We believe that a diverse, inclusive culture drives creativity and success. We believe that open hearts and minds together can unleash the potential of a brilliant mix of people-in every corner of Deckers. We strive to create a workplace that values ALL people, where we embrace differences, and everyone feels empowered to bring their full, authentic selves to work. Because the more perspectives we share, the better we can be.
- Competitive Pay and Bonuses - We've created a variety of competitive compensation programs to foster career development, reward success and to show our employees just how much they're valued.
- Generous Holidays + Bank Holidays & some time away from work - on top of generous holiday allowance, we can generally take advantage of half day Fridays providing our work is finished for the week.
- Extras, discounts, perks & volunteering opportunities - Being a valued member of the Deckers Brands team means more than just a pay-check. From generous discounts to community-based programs, we offer a variety of cool extras.
- Growth and Development - Deckers Brands was built on the idea of pursuing passion. That's why we offer extensive opportunities and support for personal and professional development including Global Mentorship Programme
- Hybrid & Flexible Working Environment
Equal Employment Opportunity
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Manager, DTC Programme in City of Westminster employer: deckers
Deckers is an excellent employer that fosters a dynamic and collaborative work culture, particularly for the Hybrid Allocation Specialist role. With a focus on employee growth and development, you will have access to valuable training opportunities while working in a vibrant retail environment that values innovation and teamwork. Located in a fast-paced setting, Deckers offers unique advantages such as strong interdepartmental relationships and a commitment to achieving trading targets, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Manager, DTC Programme in City of Westminster
✨Get Involved in Industry Events
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We think you need these skills to ace Manager, DTC Programme in City of Westminster
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to deckers.
Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of deckers. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at deckers
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with deckers, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at deckers, especially in the specific context of the challenges they’re currently facing.
✨Craft Your Vision for the Company
Since this is a full-time leadership role, spending time thinking about your vision for deckers could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
✨Emphasise Team Dynamics and Culture
In corporate leadership, team dynamics and organisational culture are everything. Be ready to discuss how you've fostered a positive work environment in previous roles. Bring up examples of how you've managed diverse teams effectively—this will resonate well at deckers as they’re likely seeking a candidate who can enhance their workplace culture.
