Deckers, a global creator of brands HOKA, UGG and Teva, is seeking an eCommerce Operations Representative in the United Kingdom. Based in Westminster with hybrid working options, you will support the Consumer Relations team handling refunds, site credits, order cancellations and chargeback disputes.
You will work with Excel and PowerPoint, liaise with warehouses and customers, and help defend payments while ensuring SLA timelines are met.
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Hybrid Ecommerce Ops Specialist - Refunds & Disputes in City of Westminster employer: deckers
Deckers is an excellent employer that fosters a dynamic and collaborative work culture, particularly for the Hybrid Allocation Specialist role. With a focus on employee growth and development, you will have access to valuable training opportunities while working in a vibrant retail environment that values innovation and teamwork. Located in a fast-paced setting, Deckers offers unique advantages such as strong interdepartmental relationships and a commitment to achieving trading targets, making it a rewarding place to build your career.