Assistant Store Manager, HOKA - Cheshire Oaks
Assistant Store Manager, HOKA - Cheshire Oaks

Assistant Store Manager, HOKA - Cheshire Oaks

Full-Time 30000 - 40000 £ / year (est.) No home office possible
Deckers

At a Glance

  • Tasks: Lead a dynamic team to deliver exceptional customer service and drive store success.
  • Company: Join HOKA, a brand passionate about running and movement.
  • Benefits: Enjoy discounts, growth opportunities, and a supportive work environment.
  • Other info: Embrace diversity and be part of an inclusive workplace that values individuality.
  • Why this job: Make a real impact in a vibrant community while sharing your love for fitness.
  • Qualifications: Retail management experience and strong communication skills are essential.

The predicted salary is between 30000 - 40000 £ per year.

At HOKA, we believe in the transformational power of running and the joy and optimism that movement brings. We are driven by our passion for our Brand and products, and we want to share it with as many people as possible. Whether you’re a pro runner, first-miler, mountain roamer, or neighborhood walker, HOKA is here to empower you to take flight and find joy in movement.

We celebrate diversity of your background, your experiences, and your unique identity. We are committed to ensuring an inclusive and equitable workplace where all employees can come as they are. We believe that when we bring our different perspectives to work, we are truly better together.

The Role

Our Assistant Store Managers are integral to the success of our stores. As an Assistant Manager, it’s your job to partner closely with the Store Manager to develop team members, provide the best customer service possible, and communicate our company’s values, vision, and mission. As an Assistant Store Manager, you know how to effectively navigate a complex business to satisfy customers and develop team members while working under the pressure of competing business priorities.

Your Impact

  • Strive for the highest level of customer service that you and your team can achieve.
  • Collaborate with our Marketing team to help facilitate in-store events, connect with local communities, and deliver best in class experiences.
  • Think omni by seamlessly connecting the website and socials to the store and vice versa, helping to drive sign ups and followers.
  • Prioritize regular brand and product knowledge training.
  • Develop store strategies to enhance the customer experience and expand traffic.

Who You Are

  • A natural communicator who conveys the HOKA and Deckers Brands vision and mission.
  • You have the leadership skills needed to manage a team.
  • You’re well organized and proactively and efficiently coordinate your resources.
  • You’re a problem solver who pro-actively works through challenges.
  • You show passion for Running, Fitness and the Outdoors Industry and you make a genuine connection to the HOKA vision and mission.

We Would Love to Hear From People With:

  • Solid Retail Management experience.
  • Excellent communication skills and ability to convey the HOKA and Deckers Brands Vision and Mission to your team and customers.
  • Ability to be agile to meet the needs of the business, within and beyond the four walls of the store.
  • Experience coordinating and hosting in-store events.
  • Fantastic problem-solving skills and ability to work through challenges.

What We Will Give You

As part of our HOKA Family, you belong to more than a performance lifestyle company. From our corporate offices to our retail stores across the globe, we value giving people the freedom to pursue their passions, express their individuality, and are committed to helping them succeed. We’re proud to offer a wide range of benefits to best recognize the important role each person plays in the Deckers Brands mission.

  • Extras, perks & volunteering opportunities - Being a valued member of the HOKA and Deckers Brands team means more than just a paycheck. From generous discounts to community-based programs, we offer a variety of cool extras.
  • Growth and Development; Deckers Brands was built on the idea of pursuing passion. That’s why we offer extensive opportunities and support for personal and professional development including a Global Mentorship Program.
  • HOKA Uniform Allowance.
  • Discount off the Deckers Brands’ (HOKA, UGG, Teva) online and in-store.

Equal Employment Opportunity

Diversity and inclusion are key to our success. We are proud to be an equal opportunity employer and our employees are people with different strengths, experiences and backgrounds who share a passion for our brands. We welcome qualified applicants embracing their race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, mental or physical disability, medical condition and all of the other beautiful parts of your identity.

Assistant Store Manager, HOKA - Cheshire Oaks employer: Deckers

At HOKA, we pride ourselves on being an inclusive and dynamic employer that values the unique contributions of each team member. As an Assistant Store Manager at our Cheshire Oaks location, you will enjoy a supportive work culture that encourages personal and professional growth, alongside generous employee benefits such as discounts on our products and opportunities for community engagement. Join us in empowering others through the joy of movement while developing your leadership skills in a vibrant retail environment.
Deckers

Contact Detail:

Deckers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Store Manager, HOKA - Cheshire Oaks

✨Tip Number 1

Get to know the HOKA brand inside out! Familiarise yourself with their products and values, so you can genuinely connect with the team during your interview. Show them that you're not just another candidate, but someone who truly resonates with their mission.

✨Tip Number 2

Network like a pro! Reach out to current or former employees on LinkedIn to get the inside scoop on what it’s like to work at HOKA. This can give you valuable insights and even help you stand out when you apply through our website.

✨Tip Number 3

Prepare for situational questions! Think about how you would handle various challenges in a retail environment, especially those related to customer service and team management. Being ready with examples will show your problem-solving skills and leadership potential.

✨Tip Number 4

Don’t forget to showcase your passion for running and fitness! Whether it's sharing your personal experiences or discussing how you connect with the community, let your enthusiasm shine through. HOKA loves candidates who embody their spirit!

We think you need these skills to ace Assistant Store Manager, HOKA - Cheshire Oaks

Retail Management
Customer Service
Team Leadership
Communication Skills
Event Coordination
Problem-Solving Skills
Organisational Skills
Agility
Brand Knowledge
Community Engagement
Strategic Planning
Passion for Running and Fitness

Some tips for your application 🫡

Show Your Passion: When you're writing your application, let your love for running and the outdoors shine through! We want to see how you connect with HOKA's vision and mission, so share your personal experiences and enthusiasm.

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your retail management experience and communication skills. We’re looking for someone who can convey our brand values, so align your experiences with what we stand for!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Assistant Store Manager role at HOKA.

Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.

How to prepare for a job interview at Deckers

✨Know Your HOKA

Before the interview, dive deep into HOKA's brand values and mission. Familiarise yourself with their products and the running community they serve. This will not only show your passion for the brand but also help you connect your experiences to their vision.

✨Showcase Your Leadership Skills

As an Assistant Store Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully managed a team or resolved conflicts in the past. Highlight your communication skills and how you can inspire others to deliver top-notch customer service.

✨Be Ready to Problem-Solve

Expect questions that assess your problem-solving skills. Think of specific challenges you've faced in retail management and how you overcame them. This will showcase your ability to navigate complex situations while keeping the customer experience at the forefront.

✨Engage with In-Store Events

Since hosting in-store events is part of the role, come prepared with ideas for potential events that could engage the local community. Discuss how you would collaborate with the marketing team to create memorable experiences that align with HOKA's brand ethos.

Assistant Store Manager, HOKA - Cheshire Oaks
Deckers

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