At a Glance
- Tasks: Manage accounts, deliver exceptional service, and strengthen brand relationships.
- Company: Join Deckers Brands, a leader in innovative footwear.
- Benefits: Gain valuable experience, competitive pay, and a supportive work environment.
- Other info: 9-month fixed-term contract with opportunities for growth.
- Why this job: Be a brand ambassador and make a real impact on customer success.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Deckers Brands is seeking a Wholesale Customer Service Representative for UGG on a 9 months FTC.
You will manage a diverse base of accounts, deliver exceptional service, and act as a brand ambassador to strengthen relationships and drive order accuracy.
This role requires proactive communication, collaboration with service leaders and teams, and a commitment to meeting targets while supporting continuous improvements across the supply chain.
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Wholesale Customer Success Specialist — Brand Ambassador employer: Deckers Brands
HOKA is an exceptional employer that fosters a dynamic and inclusive work culture, offering competitive pay, generous holiday allowances, and flexible working arrangements. As a Marketing Associate in the EMEA region, you'll benefit from growth opportunities such as a Global Mentorship Programme, while collaborating with diverse teams to drive impactful marketing campaigns. Join us to be part of a forward-thinking company that values your contributions and supports your professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Wholesale Customer Success Specialist — Brand Ambassador
✨Get Involved in Local Events
Wholesalers and distributors often have community events or trade shows. Attend these events in your area to network and learn more about the industry. You might just bump into someone from Deckers Brands looking for temporary support!
✨Tap into Local Networks
Join local industry groups or chambers of commerce related to wholesale and distribution. These groups can be invaluable for finding temporary positions and making connections that could lead to openings at companies like Deckers Brands.
✨Be Eager and Flexible
In the world of temporary work, showing enthusiasm and flexibility can set you apart. Be ready to take on a variety of roles and demonstrate your willingness to learn—this can make a huge difference in catching the eye of Deckers Brands.
✨Apply Directly Through Our Website
Don't forget to apply directly through the Deckers Brands website! Temporary roles can get snatched up quickly, so getting your application in quickly is key. Keep an eye on our careers page for the latest updates!
We think you need these skills to ace Wholesale Customer Success Specialist — Brand Ambassador
Some tips for your application 🫡
Highlight Your Logistics Experience:When applying for a role in wholesale distribution, make sure to showcase any past experience in logistics or inventory management. If you’ve handled stock levels or worked with supply chains before, let that shine in your CV—it shows you know the ropes in this fast-paced environment!
Mention Relevant Certifications:If you have any certifications related to wholesale distribution or logistics, like health and safety training or supply chain management, don't forget to include them! These credentials can really boost your application and show that you're serious about the industry.
Emphasise Your Flexibility and Adaptability:Since this is a temporary role, we’ll want to see that you can adapt quickly and thrive under pressure. In your cover letter, share examples that highlight your ability to handle sudden changes or demanding situations. It’ll show that you’re ready to hit the ground running when you join Deckers Brands.
Keep Your Application Relevant and Concise:We appreciate straightforward applications! Given the temporary nature of this role, get straight to the point. Tailor your CV and cover letter to reflect only the most relevant experiences that fit the wholesale distribution sector to catch our attention.
How to prepare for a job interview at Deckers Brands
✨Show Your Distribution Know-How
When interviewing for a role in wholesale distribution, it's super important to demonstrate your understanding of supply chain processes. Brush up on logistics terminology and highlight any experience you have with inventory management systems or warehouse operations that might be relevant to Deckers Brands.
✨Emphasise Flexibility and Adaptability
Since this is a temporary role, your ability to adapt to changing environments will be crucial. Prepare to discuss examples of how you’ve quickly learned new systems or handled unexpected challenges in the past. This shows you're ready to jump right in and make a difference at Deckers Brands!
✨Frontline Customer Interaction Skills
In wholesale distribution, you might interact with customers directly, especially if you’re working in a distribution centre. Be ready to discuss your customer service skills! Share situations where you’ve resolved customer issues or ensured smooth communication, as this can be a game-changer for Deckers Brands.
✨Stay Organised and Prepare for Multitasking Scenarios
Temporary roles often require juggling multiple tasks at once. Bring up specific times when you managed your time efficiently while handling various responsibilities. Having examples ready will show Deckers Brands that you can keep things running smoothly, even on a busy day!
