At a Glance
- Tasks: Provide top-notch customer service and manage order processing for wholesale clients.
- Company: Join Deckers Brands, a diverse and inclusive company focused on growth.
- Benefits: Enjoy excellent perks, professional development, and a hybrid work model.
- Other info: Dynamic environment with opportunities for career advancement.
- Why this job: Be part of a supportive team that values your contributions and growth.
- Qualifications: Fluency in English and Dutch, with customer service experience and strong communication skills.
The predicted salary is between 25000 - 35000 £ per year.
Deckers Brands seeks a Wholesale Customer Service Representative fluent in English and Dutch to provide exceptional service and manage order processing. You will work closely with Account Managers to ensure smooth order flow and customer satisfaction.
The role requires experience in customer service, strong communication skills, and problem-solving abilities. Join a diverse and inclusive team in a supportive environment that prioritises professional growth and offers excellent perks.
Wholesale CSR (Dutch) - Hybrid, Growth & Perks employer: Deckers Brands
Deckers Brands is an exceptional employer that values diversity and inclusivity, providing a supportive environment where employees can thrive. With a strong focus on professional growth, the company offers excellent perks and opportunities for advancement, making it an ideal place for those seeking meaningful and rewarding employment in the vibrant hybrid work setting.
StudySmarter Expert Advice🤫
We think this is how you could land Wholesale CSR (Dutch) - Hybrid, Growth & Perks
✨Tip Number 1
Make sure to research Deckers Brands and their values before your interview. Knowing their mission and how they prioritise customer satisfaction will help you stand out as a candidate who truly fits into their culture.
✨Tip Number 2
Practice your communication skills in both English and Dutch. Since the role requires fluency in both languages, being able to switch seamlessly between them during your interview will show off your skills and confidence.
✨Tip Number 3
Prepare examples of how you've handled customer service challenges in the past. Think about specific situations where you solved problems or improved customer satisfaction, as these stories will demonstrate your experience and problem-solving abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re always on the lookout for passionate individuals ready to join our diverse team.
We think you need these skills to ace Wholesale CSR (Dutch) - Hybrid, Growth & Perks
Some tips for your application 🫡
Show Off Your Language Skills:Since this role requires fluency in both English and Dutch, make sure to highlight your language skills right at the top of your application. We want to see how you can communicate effectively in both languages!
Tailor Your Experience:When detailing your previous customer service experience, focus on specific examples that showcase your problem-solving abilities and communication skills. We love seeing how you've made a difference in past roles!
Be Personable:Remember, we’re looking for someone who fits into our diverse and inclusive team. Let your personality shine through in your application! A friendly tone can go a long way in showing us you’d be a great fit.
Apply Through Our Website:To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your amazing application as soon as possible!
How to prepare for a job interview at Deckers Brands
✨Know Your Stuff
Before the interview, make sure you understand Deckers Brands and their products. Familiarise yourself with their customer service approach and how they handle order processing. This will show your genuine interest in the role and help you answer questions more confidently.
✨Show Off Your Language Skills
Since the role requires fluency in both English and Dutch, be prepared to demonstrate your language skills during the interview. Practice answering common interview questions in both languages to showcase your proficiency and comfort level.
✨Highlight Your Problem-Solving Skills
Think of specific examples from your past experience where you successfully resolved customer issues. Be ready to discuss these scenarios in detail, focusing on your thought process and the positive outcomes. This will illustrate your ability to handle challenges effectively.
✨Emphasise Teamwork and Communication
As you'll be working closely with Account Managers, it's crucial to highlight your teamwork and communication skills. Share examples of how you've collaborated with others in previous roles, and express your enthusiasm for being part of a diverse and inclusive team.
