At a Glance
- Tasks: Create amazing customer experiences and drive brand loyalty as a Sales Lead.
- Company: Join Deckers Brands, a dynamic lifestyle company with a passion for individuality.
- Benefits: Enjoy competitive pay, discounts, perks, and growth opportunities.
- Other info: Flexible hours and a fun work environment await you!
- Why this job: Be part of a spirited team that values creativity and personal growth.
- Qualifications: Retail experience preferred; excellent communication and teamwork skills required.
The predicted salary is between 18900 - 23100 £ per year.
Our Sales Leads are critical to the success of our stores. As a Sales Lead, it’s your job to create the best possible customer experience. You stay current in your knowledge of all products, promotions and marketing initiatives in order to engage with our customers and best respond to their needs. You also know how to communicate the brand’s sustainability initiatives and social and ethical commitments to our customers while sharing your love and passion for our products.
As a Sales Lead, you create personalized shopping experiences for our customers that drive brand loyalty. You understand the importance of modelling our Service Training Program and you greet customers promptly and courteously as they enter the store. You ensure that all customer questions are addressed accurately and responded to before they leave. You provide exceptional service from start to finish, including effectively communicating our return policy. You maintain and model a positive, cheerful attitude with customers and team members and promote the store and brand image in all interactions including adhering to a dress code. You make yourself personally available to all customers in order to provide exceptional service to both our in-store customers and those who call on the phone.
As a Sales Lead, you understand that your role extends beyond the sales floor. You know how to operate the cash register, handle money accurately, check inventory daily and ensure products are stocked and available for customers and merchandise product in accordance with Visual Merchandising standards. You maintain a clean and well-organised back-stock area and employee break area, which includes daily vacuuming, sweeping, and dusting. You practice safety-consciousness and respond to theft in accordance with our policies. You understand that you are an integral part of a team and you promote a positive work environment by recognising outstanding performance from your team members and maintaining a respectful workplace.
Core Competencies
- Ensure the highest level of customer service possible, as outlined in our Service Training Program
- Prioritise brand and product knowledge training and share this knowledge in customer interactions
- Communicate effectively with customers, team members, management, and corporate stakeholders
- Empower team members through communication and recognition
- Contribute to a team and cooperate to achieve goals
- Multi-task in a fast-paced environment
- Maintain knowledge of current trends and styles
- Respond to problem situations with professionalism
- Think critically to solve problems and approach challenges with agility
Key Qualifications
- Two (2) years of retail store experience preferred.
- High School Diploma
- Excellent verbal and written communication skills and ability to convey the Deckers Brands Vision and Mission to your team members and customers
- Highly motivated team player and self-starter
- Excellent team building skills
- Ability to multi-task in a fast-paced environment
Additional Requirements
- Flexibility of schedule and hours to meet the needs of the business
- Physical ability to stand for extended periods
- Proficient in Microsoft Office suite of tools and applications
- Valid driver’s license
Equal Employment Opportunity
All qualified applicants will receive consideration for employment without discrimination on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.
About Deckers Brands
As part of our Deckers Family, you belong to more than a lifestyle company. From our corporate offices to our multi-branded retail stores across the globe, we value giving people the freedom to pursue their passions, express their individuality, and are committed to helping them succeed. We’re proud to offer a wide range of benefits to best recognise the important role each person plays in the Deckers Brands mission. You’ll discover many benefits of working at Deckers Brands including competitive pay, discounts, perks, global contests, as well as opportunities for growth and development.
More than Just a Footwear Company
From our corporate offices to our global retail stores, there’s a curious, independent spirit that’s distinctively Deckers Brands. We’re about giving people the freedom to pursue their passions. And we’re committed to helping them succeed; to become their best selves. That’s why we’re about more than work, the 9 to 5 or daily grind. We’re about opportunity - opportunity to create, to grow and to have an impact. As we work to become better at everything we do, how we better the world matters, too. Our products and brands are loved, no doubt about it. But the difference we make in people’s lives begins with our people, right here at Deckers Brands. We’re adventurous, spirited, unafraid of new challenges and willing to take chances. We are always ready to rally around a cause. Put simply, we want all of our people to thrive - to reach their full potential and have fun while doing it. Because in the end, Deckers thrives when our people thrive.
Temporary Key Holder - UGG Cheshire Oaks employer: Deckers Brands
Deckers Brands is an exceptional employer that fosters a collaborative and dynamic work culture, particularly for the Assistant Allocator role within the UGG team. With a strong focus on employee growth and development, you will have access to valuable insights and training opportunities that empower you to excel in stock management and retail strategy. Located in a vibrant environment, Deckers Brands offers unique advantages such as a commitment to innovation and teamwork, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Temporary Key Holder - UGG Cheshire Oaks
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Temporary Key Holder - UGG Cheshire Oaks
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to Deckers Brands:Don’t forget to personalise your application for Deckers Brands! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at Deckers Brands
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that Deckers Brands offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at Deckers Brands and contribute positively during your temporary stint.
