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For Companies At a Glance
- Tasks: Lead and motivate a high-performing team to enhance customer experiences.
- Company: UGG, part of Deckers Brands, is passionate about transforming lives through unique shopping experiences.
- Benefits: Enjoy a dynamic work environment with opportunities for personal growth and development.
- Why this job: Join a brand that values individuality and empowers you to express your passion.
- Qualifications: Previous retail management experience and excellent communication skills are essential.
- Other info: This role is a maternity cover, offering a chance to make a significant impact.
The predicted salary is between 30000 - 42000 £ per year.
About UGG
At UGG, a division of Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life through every interaction and evolve industry ideas by delivering experiences our customers desire. As a member of the Deckers Family, you represent our brands and deliver unique, personalized shopping experiences.
Summary
Our Store Managers are integral to the success of our company. As a Store Manager, it’s your job to develop and motivate effective teams that engage our customers and strengthen business results. In this role, you develop and lead a high-performing team that aligns with the company’s values and regularly share our vision and mission with your team and customers. You take ownership of your team and work to create a culture of trust and accountability.
Description
As a manager of people, you continuously build your team through recruiting, training, development, and coaching. You maintain high training standards that facilitate your team to deliver personalized shopping experiences and promote brand loyalty. While you approach all operational and training programs with excellent organizational skills, you also know how to be agile and adapt to business needs in order to increase sales and deliver revenue goals.
As a Store Manager, you are responsible for the store’s inventory, cash, and labor. Additionally, it’s your job to execute visual merchandising directions and maintain store standards that promote brand image. As a leader of people, you continuously motivate and develop your team members to meet the short and long-term needs of the business. Further, you understand that the needs of the business extend beyond the store’s four walls, which requires that you maintain awareness of industry trends and local competitors in order to meet and anticipate customer demands.
The Role
Our Store Managers are integral to the success of UGG. As a Store Manager, you will build and lead a high-performing team that aligns with the UGG’s values and vision. In this role, you will lead your team by example, whilst supporting the District/Area Manager with additional responsibilities throughout your region.
Core Competencies
- Coach and develop your team to drive business results and professional growth.
- Ensure the highest level of customer service possible and prioritise brand and product knowledge training.
- Meet and exceed budgeted sales and revenue goals and monitor expenses.
- Develop store strategies that enhance customer satisfaction, expand traffic, and optimise profitability.
- Proactively cultivate awareness of your market beyond the four walls of your business, including industry trends, clienteling, and community outreach.
- Implement store administration and operations including compliance with policies and procedures.
- Manage inventory and partner with corporate stakeholders to meet the needs of your market.
- Regularly maintain a network for recruiting candidates to your store team.
Who You Are
- A natural communicator who conveys the UGG and Deckers Brands vision and mission.
- You have the leadership skills needed to manage a team.
- You’re well organised and proactively and efficiently coordinate your resources.
- You’re a problem solver who pro-actively works through challenges.
We Would Love to Hear From People With:
- Previous experience as a people manager in a Retail environment.
- Excellent communication skills and ability to convey the UGG and Deckers Brands Vision and Mission to your team and customers.
- Excellent leadership skills and experience managing people in a customer-facing environment.
- Demonstrated track record of exceeding sales targets and cost management for a store of comparable seasonality, volume and size.
- Excellent organisational skills and ability to coordinate people, resources, and services in order to address business goals and needs.
- Problem-solving skills and ability to work through challenges.
- Ability to be agile to meet the needs of the business, especially during our busiest time of the year.
Store Manager - Ashford (MAT Cover) employer: Deckers Brands
Contact Detail:
Deckers Brands Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Ashford (MAT Cover)
✨Tip Number 1
Familiarise yourself with UGG's brand values and mission. Understanding their commitment to transforming customer experiences will help you align your leadership style with their expectations during interviews.
✨Tip Number 2
Showcase your previous experience in managing teams effectively. Be ready to discuss specific examples of how you've motivated staff, improved customer service, and exceeded sales targets in your past roles.
✨Tip Number 3
Research the latest trends in retail and customer service, particularly in the footwear industry. Being knowledgeable about current market dynamics will demonstrate your proactive approach and ability to adapt to business needs.
✨Tip Number 4
Network with current or former employees of UGG or Deckers Brands. Gaining insights from their experiences can provide you with valuable information that may set you apart from other candidates.
We think you need these skills to ace Store Manager - Ashford (MAT Cover)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, particularly any roles where you led a team or exceeded sales targets. Use specific examples that demonstrate your leadership skills and ability to drive business results.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the UGG brand and how your values align with those of Deckers Brands. Mention specific experiences that showcase your ability to motivate teams and enhance customer satisfaction.
Showcase Leadership Skills: Emphasise your previous experience managing people in a retail environment. Provide examples of how you've developed your team, improved customer service, and met sales goals. This will demonstrate your capability to lead effectively.
Research the Company: Familiarise yourself with UGG and Deckers Brands. Understand their mission, values, and recent developments in the industry. This knowledge will help you tailor your application and show your genuine interest in the role.
How to prepare for a job interview at Deckers Brands
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed teams in the past, focusing on your coaching and development strategies.
✨Understand UGG's Brand Values
Familiarise yourself with UGG's mission and values. Be ready to discuss how you can embody these in your leadership style and how you would communicate them to your team and customers.
✨Prepare for Operational Questions
Expect questions about inventory management, sales targets, and customer service strategies. Think of specific instances where you've successfully handled these aspects in previous roles.
✨Demonstrate Market Awareness
Show that you understand the retail landscape by discussing current industry trends and local competitors. This will highlight your proactive approach to meeting customer demands and driving business results.
