At a Glance
- Tasks: Create personalised shopping experiences and drive brand loyalty for UGG customers.
- Company: Join the vibrant UGG team at Deckers Brands, where passion meets purpose.
- Benefits: Enjoy generous discounts, growth opportunities, and a supportive work environment.
- Other info: Diversity and inclusion are celebrated; we welcome all identities.
- Why this job: Be part of a mission-driven brand and make a real impact on customer experiences.
- Qualifications: Previous retail experience is a plus; a positive attitude is essential.
1 week ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
About UGG
At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life through every interaction and evolve industry ideas by delivering experiences our customers’ desire. As a member of the Deckers Family, you represent our brands and deliver unique, personalized shopping experiences.
Description
As an UGG Sales Associate, you create personalized shopping experiences for our customers that drive brand loyalty. You greet customers promptly and courteously as they enter the store, address questions accurately, and respond before they leave. You provide exceptional service from start to finish, including effectively communicating our return policy. You maintain a positive, cheerful attitude with customers and team members and promote the store and brand image in all interactions, including adhering to a dress code. You provide exceptional customer service to both in-store customers and those who call on the phone.
Core Competencies
- Ensure the highest level of customer service possible
- Prioritize brand and product knowledge training in customer interactions
- Communicate effectively with customers, team members, management, and corporate stakeholders
- Contribute to a team and cooperate to achieve goals
- Multi-task in a fast-paced environment
- Respond to problem situations with professionalism
Who You Are
A natural communicator who conveys the UGG and Deckers Brands vision and mission. A motivated team player and self-starter. You have a problem solving mindset and approach challenges with agility.
We Would Love to Hear From People With
Previous Retail experience is a plus
What We Will Give You
Extras, perks & volunteering opportunities - Being a valued member of the UGG and Deckers Brands team means more than just a paycheck. From generous discounts to community-based programs, we offer a variety of cool extras.
Growth and Development; Deckers Brands was built on the idea of pursuing passion. That’s why we offer extensive opportunities and support for personal and professional development including a Global Mentorship Program.
Uniform Allowance
60% discount off the Deckers Brands’ (UGG, HOKA, Teva) online, and 30% in-store discount.
Equal Employment Opportunity
Diversity and inclusion are key to our success. We are proud to be an equal opportunity employer and our employees are people with different strengths, experiences and backgrounds who share a passion for our brands. We welcome qualified applicants embracing their race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, mental or physical disability, medical condition and all of the other beautiful parts of your identity.
#DeckersEMEA
Seniority level
- Entry level
Employment type
- Part-time
Job function
- Sales and Business Development
Industries
- Retail Apparel and Fashion
Referrals increase your chances of interviewing at Deckers Brands by 2x
Get notified about new Salesperson jobs in York, England, United Kingdom.
York, England, United Kingdom 20 hours ago
York, England, United Kingdom 5 months ago
York, England, United Kingdom 2 months ago
Sales Assocaite employer: Deckers Brands
At UGG, a division of Deckers Brands, we pride ourselves on fostering a vibrant work culture that prioritises personal and professional growth. As a Sales Associate in York, you will enjoy generous employee discounts, a supportive environment for development through our Global Mentorship Program, and the chance to engage in community initiatives, all while delivering exceptional customer experiences that embody our brand's passion and mission.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assocaite
✨Tip Number 1
Get to know the UGG brand inside out! Familiarise yourself with their products and values so you can chat confidently with customers. This will help you create those personalised shopping experiences they’re after.
✨Tip Number 2
Practice your communication skills! Whether it’s greeting customers or handling queries, being a natural communicator is key. Try role-playing with friends or family to boost your confidence before the big day.
✨Tip Number 3
Show off your team spirit! UGG loves a motivated team player, so highlight any past experiences where you’ve worked well in a group. It’s all about cooperation and achieving goals together!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to exclusive features and tips that can help you stand out from the crowd.
We think you need these skills to ace Sales Assocaite
Some tips for your application 🫡
Show Your Passion for UGG:When writing your application, let your love for the UGG brand shine through! Share why you’re excited about the opportunity to create personalised shopping experiences and how you can contribute to our mission.
Highlight Your Customer Service Skills:Make sure to emphasise any previous retail experience or customer service roles you've had. We want to see how you’ve gone above and beyond to provide exceptional service, just like we do at UGG!
Be Yourself:We value authenticity, so don’t be afraid to let your personality come through in your application. Show us who you are and how you can bring a positive attitude to our team!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you one step closer to joining the UGG family!
How to prepare for a job interview at Deckers Brands
✨Know the Brand Inside Out
Before your interview, make sure you dive deep into UGG's history, values, and product range. Understanding their mission to transform customer experiences will help you align your answers with what they stand for.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you handled difficult situations or went above and beyond to ensure customer satisfaction, as this is crucial for a Sales Associate role.
✨Dress the Part
Since UGG has a dress code, make sure you present yourself in a way that reflects the brand's image. Wear something stylish yet appropriate, showing that you understand the importance of brand representation.
✨Practice Effective Communication
As a natural communicator, practice articulating your thoughts clearly and confidently. You might be asked to role-play a customer interaction, so being able to convey information about products and policies smoothly will set you apart.
