At a Glance
- Tasks: Provide top-notch customer service and manage orders for HOKA's wholesale clients.
- Company: Join Deckers Brands, a leader in the footwear industry with a vibrant culture.
- Benefits: Enjoy a hybrid work setup and a fantastic benefits package.
- Other info: Great opportunity for growth in a supportive environment.
- Why this job: Be part of a dynamic team and help drive sales for an iconic brand.
- Qualifications: Fluency in English and Dutch, plus customer service experience.
The predicted salary is between 30000 - 40000 £ per year.
Deckers Brands is seeking a Wholesale Customer Service Representative for its HOKA brand, fluent in English and Dutch. The role involves providing excellent customer service and managing the order book to help meet sales targets.
The ideal candidate will have good communication skills and experience in customer service, preferably in the footwear industry. This position offers a hybrid working environment and includes a generous benefits package.
Dutch-Speaking Wholesale Customer Service Pro in London employer: Deckers Brands
Deckers Brands is an exceptional employer, offering a dynamic work culture that values collaboration and innovation. With a hybrid working environment and a generous benefits package, employees are empowered to thrive both personally and professionally. The company prioritises employee growth opportunities, making it an ideal place for those seeking meaningful and rewarding careers in the footwear industry.
StudySmarter Expert Advice🤫
We think this is how you could land Dutch-Speaking Wholesale Customer Service Pro in London
✨Tip Number 1
Make sure you know the company inside out! Research Deckers Brands and their HOKA line. Understanding their values and products will help you connect better during interviews.
✨Tip Number 2
Practice your communication skills in both English and Dutch. Since this role is all about customer service, being able to switch between languages smoothly will give you an edge.
✨Tip Number 3
Prepare for common customer service scenarios. Think about how you would handle difficult customers or manage order issues. We want to see your problem-solving skills in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Dutch-Speaking Wholesale Customer Service Pro in London
Some tips for your application 🫡
Show Off Your Language Skills:Since we're looking for someone fluent in both English and Dutch, make sure to highlight your language proficiency right at the top of your application. Use examples that showcase your ability to communicate effectively in both languages.
Tailor Your Experience:When detailing your previous roles, focus on your customer service experience, especially if it's in the footwear industry. We want to see how your background aligns with what we do at HOKA, so be specific about your achievements and responsibilities.
Keep It Professional Yet Friendly:While we love a casual vibe, remember that this is a professional application. Strike a balance between being approachable and maintaining professionalism in your writing. A friendly tone can go a long way in making a great first impression!
Apply Through Our Website:To ensure your application gets the attention it deserves, make sure to apply through our website. This way, we can easily track your application and get back to you quicker. Plus, it shows you're serious about joining our team!
How to prepare for a job interview at Deckers Brands
✨Brush Up on Your Dutch
Since the role requires fluency in Dutch, make sure you practice speaking and writing in Dutch before the interview. This will not only boost your confidence but also show the interviewer that you're serious about the position.
✨Know the HOKA Brand
Familiarise yourself with HOKA's products and values. Understanding their footwear line and what sets them apart in the market will help you answer questions more effectively and demonstrate your genuine interest in the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think of specific situations where you resolved issues or exceeded customer expectations, especially in a retail or wholesale context.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the team dynamics, the challenges they face in customer service, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
