At a Glance
- Tasks: Provide top-notch customer service and manage orders for HOKA's wholesale clients.
- Company: Join Deckers Brands, a leader in the footwear industry with a vibrant culture.
- Benefits: Enjoy a hybrid work setup and a fantastic benefits package.
- Other info: Great opportunity for growth in a supportive environment.
- Why this job: Be part of a dynamic team and help drive sales for an iconic brand.
- Qualifications: Fluency in English and Dutch, plus customer service experience.
The predicted salary is between 30000 - 40000 £ per year.
Deckers Brands is seeking a Wholesale Customer Service Representative for its HOKA brand, fluent in English and Dutch. The role involves providing excellent customer service and managing the order book to help meet sales targets.
The ideal candidate will have good communication skills and experience in customer service, preferably in the footwear industry. This position offers a hybrid working environment and includes a generous benefits package.
Dutch-Speaking Wholesale Customer Service Pro employer: Deckers Brands
Deckers Brands is an exceptional employer, offering a dynamic work culture that values collaboration and innovation within the thriving footwear industry. With a hybrid working environment and a generous benefits package, employees are empowered to grow their skills while contributing to the success of the HOKA brand. Join us for a rewarding career where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Dutch-Speaking Wholesale Customer Service Pro
✨Tip Number 1
Make sure to brush up on your Dutch and English communication skills. Practise common customer service scenarios so you can respond confidently during interviews. Remember, they want to see how well you can connect with customers!
✨Tip Number 2
Research Deckers Brands and the HOKA brand specifically. Knowing their products and values will help you stand out in interviews. Show them you’re not just another candidate, but someone who genuinely cares about their mission!
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you're engaged and interested in the role. Think about what you want to know about the team dynamics or the hybrid working environment!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Dutch-Speaking Wholesale Customer Service Pro
Some tips for your application 🫡
Show Off Your Language Skills:Since we're looking for someone fluent in both English and Dutch, make sure to highlight your language proficiency right at the top of your application. We want to see how you can communicate effectively in both languages!
Tailor Your Experience:When detailing your previous roles, especially in customer service, focus on experiences that relate to the footwear industry or similar sectors. We love seeing how your background aligns with what we do at HOKA!
Be Personable:Customer service is all about connection, so let your personality shine through in your written application. Use a friendly tone and share any relevant anecdotes that showcase your communication skills and ability to handle customer queries.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Deckers Brands
✨Brush Up on Your Dutch
Since the role requires fluency in Dutch, make sure to practice your language skills before the interview. Try to engage in conversations or even role-play customer service scenarios in Dutch to boost your confidence.
✨Know the HOKA Brand Inside Out
Familiarise yourself with HOKA's products and values. Understanding their footwear line and what sets them apart will show your genuine interest in the brand and help you answer questions more effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your communication skills and problem-solving abilities. Think of specific situations where you turned a negative customer experience into a positive one.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face in customer service, or how success is measured in this role. This shows your enthusiasm and helps you gauge if it’s the right fit for you.
