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- Tasks: Provide top-notch customer service and manage wholesale orders in a fast-paced environment.
- Company: Deckers Brands, a dynamic company with a focus on work-life balance.
- Benefits: 27 days holiday, generous perks, and professional development opportunities.
- Other info: Exciting career growth potential in a supportive team.
- Why this job: Join a hybrid work culture and make a real difference in customer satisfaction.
- Qualifications: Fluent in French and German, with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Deckers Brands is looking for a French & German-speaking Wholesale Customer Service Representative in Greater London. The ideal candidate will thrive in a fast-paced environment and deliver exceptional service while managing customer orders efficiently.
Responsibilities include:
- Communicating with sales teams
- Expediting orders
- Providing after-sales support
Offering 27 days of holiday, generous perks, and opportunities for professional development, it fosters a hybrid work environment, ensuring work-life balance for its employees.
Bilingual Wholesale Customer Service Rep (FR/DE) – Hybrid employer: Deckers Brands
Contact Detail:
Deckers Brands Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bilingual Wholesale Customer Service Rep (FR/DE) – Hybrid
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know someone at Deckers Brands. A friendly chat can sometimes lead to a referral, which is golden when it comes to landing that interview.
✨Tip Number 2
Prepare for the interview by practising common questions and scenarios related to customer service. Think about how you’d handle specific situations, especially in a bilingual context. We want you to shine and show off those language skills!
✨Tip Number 3
Show your enthusiasm for the role and the company during interviews. Research Deckers Brands and be ready to discuss why you’re excited about working with them. It’s all about making that personal connection!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and shows your professionalism. Plus, it’s a great chance to reiterate your interest in the position.
We think you need these skills to ace Bilingual Wholesale Customer Service Rep (FR/DE) – Hybrid
Some tips for your application 🫡
Show Off Your Language Skills: Since this role is all about being bilingual, make sure to highlight your French and German language skills in your application. We want to see how you can use these languages to provide top-notch customer service!
Tailor Your CV: Don’t just send the same CV for every job! Take a moment to tweak your CV to match the job description. Focus on your experience in customer service and any relevant skills that align with what we’re looking for.
Be Clear and Concise: When writing your cover letter, keep it clear and to the point. We appreciate straightforward communication, so make sure to express why you’re the perfect fit for the role without rambling on.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Deckers Brands
✨Brush Up on Your Language Skills
Since this role requires fluency in both French and German, make sure to practice your language skills before the interview. Try to engage in conversations or even role-play customer service scenarios in both languages to showcase your proficiency.
✨Know the Company Inside Out
Research Deckers Brands thoroughly. Understand their products, values, and what sets them apart in the wholesale market. This knowledge will help you answer questions confidently and demonstrate your genuine interest in the company.
✨Prepare for Fast-Paced Scenarios
Given that the job is in a fast-paced environment, be ready to discuss how you handle pressure and multitasking. Think of specific examples from your past experiences where you successfully managed multiple tasks or resolved customer issues quickly.
✨Showcase Your Customer Service Skills
Be prepared to share examples of how you've delivered exceptional customer service in previous roles. Highlight your ability to communicate effectively with sales teams and provide after-sales support, as these are key responsibilities for the position.