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For Companies At a Glance
- Tasks: Provide top-notch customer service and manage orders for a global footwear brand.
- Company: Join a leading global footwear company with a vibrant culture.
- Benefits: Enjoy flexible working, generous holidays, and development opportunities.
- Why this job: Be part of a dynamic team and enhance your language skills while helping customers.
- Qualifications: Fluency in English, French, and German, plus customer service experience.
The predicted salary is between 30000 - 40000 £ per year.
A global footwear company is looking for a French & German-speaking Wholesale Customer Service Representative in Greater London. The role involves providing courteous and efficient customer service, managing the order book, and liaising with Account Managers.
The ideal candidate should possess fluency in English, French, and German, along with prior customer service experience.
The company offers flexible working arrangements and generous benefits, including holidays and opportunities for development.
Bilingual Wholesale CSR (French & German) – Hybrid employer: Deckers Brands
Contact Detail:
Deckers Brands Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bilingual Wholesale CSR (French & German) – Hybrid
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at the company you're eyeing. A friendly chat can sometimes lead to insider info or even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions and scenarios related to customer service. We all know that being bilingual is a huge plus, so be ready to showcase your language skills in both French and German!
✨Tip Number 3
Show off your personality! Companies love candidates who fit their culture. Be yourself during interviews and let your enthusiasm for the role shine through. Remember, they want to see how you’d interact with customers!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who can bring their unique skills to our team.
We think you need these skills to ace Bilingual Wholesale CSR (French & German) – Hybrid
Some tips for your application 🫡
Show Off Your Language Skills: Since we're looking for someone who speaks French and German, make sure to highlight your language proficiency right at the top of your application. We want to see how fluent you are, so don’t be shy about showcasing your skills!
Tailor Your Experience: When you're writing about your previous customer service roles, focus on experiences that relate directly to the job. Use examples that demonstrate your ability to manage orders and work with Account Managers, as this is key for us.
Be Personable: We value courteous and efficient service, so let your personality shine through in your application. A friendly tone can go a long way in showing us that you’re a great fit for our team!
Apply Through Our Website: To make sure your application gets to us without a hitch, apply directly through our website. It’s the best way to ensure we see your application and can get back to you quickly!
How to prepare for a job interview at Deckers Brands
✨Brush Up on Your Language Skills
Since the role requires fluency in French and German, make sure you’re comfortable switching between languages. Practise common customer service phrases and responses in both languages to show your proficiency during the interview.
✨Know the Company Inside Out
Research the global footwear company thoroughly. Understand their products, values, and recent news. This will not only help you answer questions but also demonstrate your genuine interest in the role and the company.
✨Prepare for Customer Scenarios
Think of examples from your previous customer service experience where you handled difficult situations or went above and beyond for a customer. Be ready to discuss these scenarios, as they’ll likely come up during the interview.
✨Showcase Your Flexibility
With the hybrid working model, highlight your ability to adapt to different working environments. Share experiences where you successfully managed remote work or collaborated with teams in various locations to emphasise your flexibility.