Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch IT support for users in Windows and macOS environments.
- Company: Join a leading technology service provider in the UK.
- Benefits: Competitive pay, hands-on experience, and a chance to work with cutting-edge tech.
- Why this job: Make a real difference by solving tech issues and supporting users directly.
- Qualifications: Active Top Secret clearance and an Associate Degree in IT required.
- Other info: On-site role with opportunities for growth in a dynamic tech environment.
The predicted salary is between 36000 - 60000 £ per year.
A technology service provider in the United Kingdom is seeking a Computer User Support Specialist to provide Tier III support for end users in both Windows and macOS environments. This role involves troubleshooting hardware and software issues, managing IT ticketing systems, and maintaining compliance with cybersecurity and RBAC policies.
The ideal candidate will hold an Active Top Secret clearance, an Associate Degree in IT, and have relevant experience in an enterprise IT environment. The position requires on-site work during assigned shifts.
Tier III On-Site IT Support Specialist in Cornholme employer: DecisionPoint Corporation
Contact Detail:
DecisionPoint Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tier III On-Site IT Support Specialist in Cornholme
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in Tier III support. They might have insider info on job openings or can even refer you directly.
✨Tip Number 2
Prepare for the interview by brushing up on your troubleshooting skills. Be ready to demonstrate how you’d tackle common hardware and software issues in both Windows and macOS environments.
✨Tip Number 3
Show off your compliance knowledge! Make sure you can discuss cybersecurity and RBAC policies confidently, as these are crucial for the role. We want to see that you’re not just technically savvy but also security-conscious.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Tier III On-Site IT Support Specialist in Cornholme
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with both Windows and macOS environments. We want to see how you've tackled hardware and software issues in the past, so don’t hold back on those details!
Show Off Your Troubleshooting Skills: In your application, give us examples of how you've resolved IT issues before. We love a good story about overcoming challenges, especially if it involves managing IT ticketing systems or ensuring compliance with cybersecurity policies.
Highlight Your Qualifications: If you’ve got an Active Top Secret clearance and an Associate Degree in IT, make sure these stand out in your application. We’re looking for candidates who meet these criteria, so don’t be shy about showcasing them!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at DecisionPoint Corporation
✨Know Your Tech Inside Out
Make sure you brush up on both Windows and macOS systems. Be ready to discuss specific troubleshooting techniques you've used in the past, as well as any relevant hardware and software issues you've resolved. This will show your technical expertise and confidence.
✨Familiarise Yourself with IT Ticketing Systems
Since managing IT ticketing systems is a key part of the role, it’s a good idea to research common platforms used in the industry. If you’ve used any before, be prepared to share your experiences and how you effectively managed tickets to ensure timely resolutions.
✨Understand Cybersecurity Policies
Given the importance of compliance with cybersecurity and RBAC policies, make sure you’re up to speed on these topics. Be ready to discuss how you’ve implemented or adhered to such policies in previous roles, demonstrating your commitment to security best practices.
✨Show Your Team Spirit
This role requires on-site work, so it’s essential to convey that you’re a team player. Share examples of how you’ve collaborated with colleagues in the past, especially in high-pressure situations. This will highlight your ability to work well within a team environment.
