At a Glance
- Tasks: Deliver exceptional customer service and support store operations in a vibrant beauty environment.
- Company: Join Estée Lauder, a global leader in luxury beauty products.
- Benefits: Enjoy competitive salary, commission, product discounts, and training opportunities.
- Other info: Great work-life balance and opportunities for personal growth await you.
- Why this job: Kickstart your career in the exciting retail beauty industry with a renowned brand.
- Qualifications: Passion for beauty, customer service experience, and flexible availability are key.
The predicted salary is between 20000 - 25000 £ per year.
The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.
The Cosmetics Company Stores are the outlet retailing operation of the Estée Lauder Companies. We opened our first UK store in 1994, in the historic town of Bath, England and now comprise of 20+ stores at key Designer Outlet destinations across the UK including Bicester Village, Cheshire Oaks and Gunwharf Quays. We offer our consumers all core Estée Lauder Companies brands including Clinique, Estée Lauder, Jo Malone London, M·A·C and Tom Ford Beauty where our consumers immerse themselves in a world of premium skincare, make up, fragrance and haircare.
If you are an ambitious self-starter looking for a progressive career within the Retail Beauty Industry then this could be the perfect role for you.
Compensation and Benefits- Competitive industry salary
- Commission scheme
- Product discount
- Training & development
- A passion and energy to provide inspirational, authentic and personalised customer service
- Keen to be involved and support all store operations including stock deliveries, floor moves and the maintenance of daily standards
- Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
- Previous retail industry/customer services experience is beneficial
- Proof of right to live and work in the country
Beauty Advisor -The Cosmetic Company Store - York - 30 hours (temp to cover maternity) employer: DECIEM
The Estée Lauder Companies Inc. is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development within the dynamic Retail Beauty Industry. Located in the historic town of York, our Beauty Advisors enjoy competitive salaries, a commission scheme, and generous product discounts, all while being part of a passionate team dedicated to delivering personalised customer service. With flexible working hours and a commitment to work-life balance, we empower our employees to thrive both professionally and personally.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Advisor -The Cosmetic Company Store - York - 30 hours (temp to cover maternity)
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to DECIEM:Don’t forget to personalise your application for DECIEM! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at DECIEM
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that DECIEM offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at DECIEM and contribute positively during your temporary stint.