Manager, Product Marketing - Global in London

We are a collective of disrupters and doers, of creatives and scientists, with a mission to reimagine the world of beauty. Since inception, our vertically integrated structure, including our own laboratories, manufacturing, retail stores, and brand infrastructure, have enabled us to rapidly identify opportunities and deliver quality. Home to The Ordinary, NIOD, AVESTAN, and other emerging brands, our goal is to create with purpose. We were founded on the principle of doing everything that others don’t. Because normal gets you nowhere. We are DECIEM, The Abnormal Beauty Company. We are growing rapidly and we’re looking for someone who shares this vision and wants to grow with us!

WHAT WE’RE LOOKING FOR

As the Global Product Marketing Manager at DECIEM, you will play an integral role in supporting the global team across all aspects of Product Marketing for NIOD, and with additional scope to work on The Ordinary. This highly varied role will see you managing NPD concepts, helping to shape new product launches, collaborating cross-functionally to bring products to market with unique, engaging propositions, and provide ongoing management support to our extensive portfolio. You will own and manage key Product Marketing resources and processes, while also cultivating close relationships with a wide range of functional partners, including R&D, Finance, Creative, Brand and Partnerships, to ensure timely and effective communication of product information across teams.

STRONG ASSET: 5+ years of Product Marketing experience, ideally in global beauty or CPG, including product briefs and messaging strategies. Experience partnering with Legal and Regulatory teams.

WHAT YOU’D BE DOING IN THIS ROLE

• Support NPD Product Launches for NIOD including:
• Brief Creation, Approval and Presentation: Develop and present detailed, relevant product briefs to Senior Leadership, Global Brand, Regions, Creative and Packaging Design teams for each project.
• Product Claims, Messaging and Positioning: Leverage a strong understanding of the beauty, skincare and wellness industries, partnering with Scientific teams to develop product positioning, packaging copy, clinical efficacy claims and other product copy, securing the appropriate Regulatory and Legal approvals.
• Pricing and Cost Strategies: Partner with Supply Chain and Finance teams to approve target costs and final product pricing in line with portfolio and competitor benchmarks.
• Packaging Approval: Provide Product Marketing recommendations and feedback to the Packaging and Scientific teams.
• Global Brand Campaign Support: Support global campaign development as the Product Marketing lead, providing guidance on product positioning, claims and competitors where relevant.
• Timeline Management: Own Product Marketing tasks within the wider project timeline, collaborating with Product Development & Launch Managers to confirm deadlines, provide status updates, and proactively communicate priority shifts and risks.
• Product Sample Management: Manage the distribution and tracking of NPD product samples, ensuring timely availability for cross-functional teams in collaboration with Demand Planning, Production and Customer Experience as needed.
• Product Data Management: Own the collection and communication of product data, maintain up-to-date files, and act as a point of contact for data-related enquiries.
• Commercial Innovation across NIOD and The Ordinary
• Commercial Innovation: Support the development of Commercial Innovation strategies, including annual Holiday Sets lineups, regional feedback collection and reporting on previous sales performance.
• Transversal Portfolio Management: Lead ad-hoc approval and communication of new product claims and messaging for legacy NIOD and The Ordinary products; maintain key Product Marketing reference documents, including pricing spreadsheets, claims documents and process templates; support day-to-day and ad-hoc tasks; and analyse product performance metrics, including sales data, customer feedback and market share, to inform future product development and marketing decisions.

SKILLS AND QUALIFICATIONS NEEDED TO GET THE JOB DONE

• 5+ years of experience in a product marketing management or equivalent role, ideally with a global brand in beauty or CPG, with experience developing product briefs and messaging strategies.
• Experience working with legal and regulatory teams being an asset.
• Strong ability to manage, initiate, and monitor simultaneous projects, including timeline tracking, solid organization, time management skills, and a successful track record in delivering results, meeting goals, and responding quickly to changing priorities in a fast-paced environment.
• Strategic Thinking & Creative Capability: Self-starter who thrives on solving complex problems, writing a strategic brief from a blank page, and demonstrating a high level of business acumen, a future-thinking mindset, an unyielding curiosity, and an in-depth understanding of the beauty industry with knowledge of trends in other industries like fashion, health and wellness.
• Excellent written and verbal communication skills, excelling at relationship development and management across diverse departments and differing levels of seniority, while being a confident public speaker and presenter of ideas in both large and small, casual and formal settings.
• Showing a deep connection to DECIEM’s values of Kindness and Doing Good.

WHAT YOU’LL BE GAINING BY JOINING OUR TEAM

There’s a lot of good stuff that comes along with being a DECIEM team member. Here’s a few of our favourite perks and benefits, in no particular order…

• Generous Vacation Work from anywhere 4 weeks per year.
• A hybrid work model (for applicable roles).
• Summer Friday’s - get off at 1pm all summer long! (for applicable roles).
• Unlimited access to an Employee Assistance Program that includes mental health care, mindfulness programs, and more.
• A generous discount on DECIEM products for you, your family, and your friends.

BUILDING GROWTH TO POWER GOOD

We are a People first company that lives by our core values to… Play in the grey. Be the rabbit. These values continue to guide us in all that we do. Along the way, we’ve been honoured to win some pretty incredible awards, including a CEW Achiever Award, Best Skincare Brand at Sunday Times Style Beauty Awards, and Most Popular Sustainable Brand by The Cosmetify Index Global. We’re still blushing!

SUSTAINABILITY AND SOCIAL IMPACT

DECIEM’s objective is to build growth and do good things while prioritising people, animals, and the Earth. Our Sustainability strategy is focused on fighting climate change, improved waste management, responsible packaging, responsible sourcing and product lifecycle, and water conservation. In 2020, DECIEM established the Good Fund to support both large and grassroots charities in response to global events.

CREATING A HUMAN WORLD OF BEAUTY

DECIEM is committed to diversity, equity, and inclusion (DEI) by creating meaningful, measurable change in the lives of our team members and in the communities where we operate. Achieving equality is critical to DECIEM and our future. You can learn more about our DEI commitment in our open letter, "Belonging is the Destination, Change is the Journey". DECIEM is an equal opportunity employer. We prohibit discrimination based on age, colour, disability, national origin, race, religion, sex, gender, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are also committed to creating and maintaining an inclusive and accessible workplace. If you are contacted to be part of our recruitment process and require accommodation, please let us know.