Aveda Academy London - Salon Assistant Apprenticeship Programme (Aveda LSS, Covent Garden)

We are looking for friendly, energetic, and customer-focused Salon Assistants to support our stylists and colourists as part of our professional salon team. This is a fantastic opportunity to work in a premium, fast-paced hairdressing environment, delivering an exceptional, high-touch guest experience. Perfect for someone with a genuine passion for hair and beauty who loves working with people and is eager to grow within the industry.

About Us: Established in 2001, the Aveda Lifestyle Salon & Spa is one of London’s most prestigious salons, located in the heart of Covent Garden. Home to over 70 hair and beauty experts, our philosophy centres around nurturing and developing creative talent. From our salon design to the services we offer, we are known for exceptional hair and beauty treatments delivered with environmental responsibility in mind. We proudly reflect Aveda’s core values, caring for the world we live in and harnessing the power of plants to create high-performance products and services.

Key Responsibilities:

• Guest Experience & Service: Deliver consistently high standards of customer service, meet and greet guests in a warm, professional manner, offer beverages and ensure guests feel comfortable throughout their visit, provide Aveda Sensory Experiences during appointments, always maintain guest confidentiality and professional conduct, confidently talk guests through services and answer questions.
• Technical & Salon Support: Prepare for the day by reviewing service provider bookings, shampoo and condition guests’ hair under the direction of stylists and colourists, rinse colour and assist colourists at the basin, support assistant blow-dry finishing services following Aveda guidelines, observe and assist stylists to develop on-the-job knowledge, stay up to date with seasonal trends and new techniques.
• Salon Standards: Maintain cleanliness and organisation of styling stations, backwash areas, and colour bar, ensure all tools, equipment, and work areas meet Aveda hygiene and visual standards, follow all Aveda policies, procedures, and health & safety guidelines.
• Retail & Product Knowledge: Develop strong knowledge of Aveda products, demonstrate and recommend products during backwash and blow-dry services.
• Teamwork: Build strong working relationships with stylists, assistants, reception, retail advisors, and management, attend salon meetings, training sessions, and Aveda education events as required.
• Flexibility: Be available to work shifts, including late nights and weekends, in line with business needs.

WHY JOIN AVEDA ACADEMY LONDON?

• Be part of a close-knit, supportive, and diverse team.
• Work with Aveda, a globally respected brand and leader in environmental responsibility.
• Access ongoing education and professional development.
• Clear pathway to grow your skills within a premium salon environment.

Training & Development: You will take part in our 18-month Salon Assistant Apprentice Training Programme, designed to build both your technical ability and professional confidence. This programme includes attending all training days and education sessions, completing structured learning modules within set timeframes, working closely with salon educators to receive regular feedback, supporting stylists and colourists to build practical, hands-on experience, completing online and in-salon education to grow technical and creative knowledge.

NVQ Level 2 in Hairdressing: As part of the 18-month development journey, you will work towards achieving your NVQ Level 2 in Hairdressing through a structured programme of on-the-job and off-the-job training. This includes developing core practical hairdressing skills on models, completing theory assessments, building competence in essential hairdressing services in line with industry and salon standards, following health & safety requirements and maintaining professional conduct, working under supervision to meet assessment criteria. This qualification forms the foundation for progression within the hairdressing profession and future growth within our salon team.

Compensation & Benefits: Competitive industry salary, 28 days holiday per year (minus bank holidays), product discount/staff product concession monthly credit spend allowance, salon/spa service discount, uniform allowance, employee assistance programme, benefits platform with exclusive discounts and offers, extensive training & development offering.