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For Companies At a Glance
- Tasks: Join our team to provide exceptional customer service and create memorable shopping experiences.
- Company: Be part of 'The Ordinary', a renowned brand at Selfridges, known for its innovative skincare products.
- Benefits: Enjoy flexible hours, a vibrant work environment, and opportunities for personal growth.
- Why this job: This role offers a chance to connect with customers and be part of a dynamic team culture.
- Qualifications: No specific experience required, just a passion for customer service and a positive attitude.
- Other info: Located in the heart of London, this position is perfect for those seeking a fun retail experience.
The predicted salary is between 24000 - 36000 ÂŁ per year.
We are looking for a flexible customer service-oriented Counter Associate to join our \”extraOrdinary\” team in Selfridges – Oxford Street to deliver memorable experiences to our customers <3>
Experience in the Retail, Department Stores , and luxury industry is highly desirable and ideally, within the Fragrance, Beauty, Fashion, and Luxury Goods sectors.
WHAT YOU’D BE DOING IN THIS ROLE
SKILLS AND QUALIFICATIONS NEEDED TO GET THE JOB DONE
WHAT YOU’LL BE GAINING BY JOINING OUR TEAM
There’s a lot of good stuff that comes along with being a DECIEM team member. Here are a few of our favorite perks and benefits, in no particular order…
Counter Associate \"The Ordinary\" Selfridges employer: DECIEM
Contact Detail:
DECIEM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counter Associate \"The Ordinary\" Selfridges
✨Tip Number 1
Familiarise yourself with 'The Ordinary' brand and its product range. Understanding the unique selling points and benefits of their products will help you engage customers effectively during your interactions.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've provided excellent service in previous roles. Be ready to discuss specific situations where you went above and beyond for a customer.
✨Tip Number 3
Network with current or former employees of 'The Ordinary' or Selfridges. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview.
✨Tip Number 4
Prepare to demonstrate your flexibility and adaptability. As a Counter Associate, you'll need to handle various customer needs and situations, so be ready to share examples of how you've successfully adapted in fast-paced environments.
We think you need these skills to ace Counter Associate \"The Ordinary\" Selfridges
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of a Counter Associate at 'The Ordinary'. Highlight your customer service skills and any relevant experience in your application.
Tailor Your CV: Make sure your CV reflects your experience in retail or customer service. Use keywords from the job description to demonstrate that you are a good fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for beauty products and customer service. Mention why you want to work at 'The Ordinary' and how you can contribute to their team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at DECIEM
✨Show Your Customer Service Skills
As a Counter Associate, you'll be interacting with customers regularly. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your ability to handle difficult situations and create memorable experiences.
✨Know the Brand
Familiarise yourself with 'The Ordinary' and its product range. Understanding the brand's ethos and what makes it unique will help you answer questions confidently and show your genuine interest in the role.
✨Demonstrate Flexibility
This role requires flexibility, so be ready to discuss your availability and willingness to adapt to different shifts or tasks. Share any previous experiences where you've successfully adapted to changing circumstances.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. This shows your enthusiasm for the position and helps you gauge if the company culture aligns with your values. Consider asking about team dynamics or opportunities for growth within the company.