At a Glance
- Tasks: Deliver exceptional customer service and support your team in achieving sales goals.
- Company: Join the iconic Jo Malone London brand in a vibrant retail environment.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Other info: Dynamic role with potential for career advancement in a prestigious brand.
- Why this job: Be part of a creative team and inspire customers with luxury products.
- Qualifications: Retail experience, passion for cosmetics, and a knack for motivating others.
The predicted salary is between 24000 - 30000 £ per year.
The primary responsibility is to provide outstanding customer service to each customer and to understand individual and team service goals. Other responsibilities include, but are not limited to, maintaining the store environment and operations and assisting with administrative and housekeeping duties.
The Senior Stylist will also understand the individual sales and service goals of the Stylists and help them to achieve their goals by providing help, advice and motivation. Achieve the targets set by the Company as communicated by the Store Manager in respect of items per transaction/average £ sale and mix of business.
Execute events according to Guidelines as directed by Assistant Manager, Boutique Manager, Senior Stylist, Sales & Education Executive, Education Executive or Education Ambassador. Assist with ensuring adequate stock levels on the shop floor and stock rotation. Ensuring that the stock room is kept tidy and highlight any discrepancies or issues to Store Manager.
Actively participate in cleaning display units, tools and testers throughout the day, and more thoroughly at night to prepare for the next day’s business. Show excellent standards of timekeeping and attendance. Keep informed about products, company information and store information. Monitor team to aide in achievement of all goals and targets. Complete all administration accurately, legibly and on time.
Qualifications- Proven retail experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalized customer service
- While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable
- Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
Jo Malone London Chelmsford Senior Stylist 30hrs employer: DECIEM
Jo Malone London is an exceptional employer that prioritises outstanding customer service and employee development in a vibrant retail environment. With a strong focus on teamwork and personal growth, employees are encouraged to achieve their individual and team goals while enjoying a supportive culture that values creativity and excellence. Located in Chelmsford, the company offers unique opportunities for career advancement and participation in exciting events, making it a rewarding place to work for those passionate about cosmetics and customer engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Jo Malone London Chelmsford Senior Stylist 30hrs
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including DECIEM, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Jo Malone London Chelmsford Senior Stylist 30hrs
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like DECIEM that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at DECIEM will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about DECIEM and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at DECIEM
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at DECIEM, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at DECIEM!
