"The Ordinary" Senior Communications Manager - UK & Ireland (UKI) in London

About DECIEM We are a collective of disrupters and doers, of creatives and scientists, with a mission to reimagine the world of beauty. Since inception, our vertically integrated structure—including our own laboratories, manufacturing, retail stores, and brand infrastructure—has enabled us to rapidly identify opportunities and deliver quality. Home to The Ordinary, NIOD, AVESTAN, and other emerging brands, our goal is to create with purpose.

Lead regional planning, strategy, and execution across PR and influencer marketing. Drive integrated campaigns, translate global direction into locally relevant storytelling, and own the regional editorial calendar. Manage workflows, budgets, performance, and mentor a high‑performing team.

• 6+ years of communications/PR experience (UKI essential; beauty industry a strong plus)
• 2+ years of people‑management experience with proven leadership and team development skills
• Strong expertise in regional campaign planning, editorial strategy, and translating global frameworks into local execution
• Excellent stakeholder management, communication, and organisational skills in fast‑paced environments
• Data‑driven mindset with the ability to analyse performance, manage KPIs, and drive continuous optimisation

• Lead the strategy, planning, and execution of UKI regional communications campaigns, driving brand equity growth.
• Translate global strategies into UKI storytelling frameworks, messaging, and local activations; manage the regional editorial calendar.
• Drive media engagement and story buy‑in across beauty and relevant categories, partnering with stakeholders to amplify PR impact.
• Serve as the key regional connector across global, regional, and local teams, ensuring alignment and timely delivery.
• Oversee the creation and localisation of toolkits and assets, ensuring quality and compliance.

• Establish and manage governance processes, workflows, approvals, timelines, and centralised repositories.
• Own regional KPIs, reporting, and performance analysis; provide insights and recommend optimisations.
• Support crisis communication protocols and ensure readiness in partnership with leadership and Legal.

• Lead, mentor, and develop the UKI communications team, managing direct reports and fostering high performance.
• Partner closely with regional commercial and brand teams, as well as global leadership, to align priorities and protect brand integrity.

• Demonstrated excellence in people leadership and program management.
• Highly detail‑oriented and adaptable, thriving in fast‑paced environments.
• Strong understanding of UKI cultural trends with a data‑driven approach.
• Exceptional communication and stakeholder management skills; full professional fluency in English.
• Collaborative, forward‑thinking team player with passion for innovation and creative solutions.

• Generous vacation and personal days, plus additional time off for volunteering, voting, protesting, birthdays, and more.
• Six months of paid time off for new parents (inclusive of all genders).
• Work from anywhere four weeks per year.
• A hybrid work model (for applicable roles).
• Summer Fridays: get off at 1 pm all summer long (for applicable roles).
• Unlimited access to an Employee Assistance Program that includes mental health care and mindfulness programs.
• Access to Development Grants and a LinkedIn Learning membership.
• A generous discount on DECIEM products for you, your family, and friends.

Equal Opportunity Statement DECIEM is an equal‑opportunity employer. We prohibit discrimination based on age, colour, disability, national origin, race, religion, sex, gender, sexual orientation, and any other legally protected class in accordance with applicable laws. We are also committed to creating an inclusive and accessible workplace. If you are contacted to be part of our recruitment process and require accommodation, please let us know.