At a Glance
- Tasks: Deliver unforgettable customer experiences and assist with product knowledge.
- Company: Join DECIEM, a leader in the beauty industry known for innovation.
- Benefits: Enjoy vacation days, parental leave, and discounts on amazing products.
- Other info: Flexible part-time role with opportunities for growth in a vibrant environment.
- Why this job: Be part of a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Enthusiastic, professional, and great at engaging with customers.
The predicted salary is between 12000 - 16000 £ per year.
DECIEM | THE ABNORMAL BEAUTY COMPANY is seeking a flexible Customer Service-oriented Sales Assistant (Counter Associate) to join our team in Selfridges, Oxford Street. This part-time position requires 30 hours a week and focuses on delivering memorable experiences to our customers. The ideal candidate is enthusiastic, professional, and able to engage customers while providing exceptional service.
Responsibilities include:
- Greeting customers
- Helping with product knowledge
- Ensuring the cleanliness and organization of the counter
Join our team for generous benefits including vacation days, parental leave, and discounts on DECIEM products.
Beauty Counter Associate — Customer Experience Lead in London employer: DECIEM | THE ABNORMAL BEAUTY COMPANY
DECIEM | THE ABNORMAL BEAUTY COMPANY is an exceptional employer that prioritises a vibrant work culture and employee well-being. Located in the bustling Selfridges on Oxford Street, we offer flexible hours, generous benefits such as vacation days and parental leave, and unique discounts on our innovative products, all while fostering an environment that encourages personal growth and customer engagement.
Contact Details:
DECIEM | THE ABNORMAL BEAUTY COMPANY Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Counter Associate — Customer Experience Lead in London
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like DECIEM | THE ABNORMAL BEAUTY COMPANY and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at DECIEM | THE ABNORMAL BEAUTY COMPANY and let us see your personality shine through!
We think you need these skills to ace Beauty Counter Associate — Customer Experience Lead in London
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and DECIEM | THE ABNORMAL BEAUTY COMPANY.
Get Familiar with Our Brand:Before applying, take some time to learn about DECIEM | THE ABNORMAL BEAUTY COMPANY and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at DECIEM | THE ABNORMAL BEAUTY COMPANY
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress DECIEM | THE ABNORMAL BEAUTY COMPANY.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which DECIEM | THE ABNORMAL BEAUTY COMPANY will surely appreciate.
