At a Glance
- Tasks: Deliver memorable customer experiences and support the team as a floor supervisor.
- Company: Join DECIEM, the innovative beauty company known for authenticity and transparency.
- Benefits: Be part of a rapidly growing family with a focus on kindness and creativity.
- Other info: Exciting opportunity to grow with a dynamic and diverse team.
- Why this job: Make a real impact in the beauty industry while developing your skills.
- Qualifications: Strong communication skills and a genuine passion for people.
The predicted salary is between 24000 - 36000 £ per year.
WHAT ON EARTH IS DECIEM? Known as "The Abnormal Beauty Company", DECIEM is the parent company of The Ordinary, NIOD, and other beauty brands & is an industry disruptor with a science-first approach to innovation. DECIEM was Co-Founded in 2013 by the late Brandon Truaxe, a visionary who set out to change the beauty industry through authenticity and transparency. He developed DECIEM to be a happy family (of people and beauty brands), rooted in kindness, creativity, diversity, and respect, alongside Co-Founder Nicola Kilner. We are growing rapidly, and we are looking for someone who shares this vision and wants to grow with us.
WHAT WE'RE LOOKING FOR: We are looking for a Keyholder to join our Westfield White City location team to deliver memorable experiences to our customers. As floor supervisor in management's absence, the Deciem Keyholder is a genuine and energetic people person with strong communication in line with our family's core values.
Locations
Keyholder - The Ordinary - Westfield White City in England, London employer: DECIEM | THE ABNORMAL BEAUTY COMPANY
At DECIEM, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. As a Keyholder at our Westfield White City location, you will not only have the opportunity to deliver memorable customer experiences but also benefit from our commitment to employee growth and development within a supportive team environment. Join us in our mission to revolutionise the beauty industry while enjoying unique perks and a sense of belonging in our family-oriented atmosphere.
Contact Details:
DECIEM | THE ABNORMAL BEAUTY COMPANY Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Keyholder - The Ordinary - Westfield White City in England, London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like DECIEM | THE ABNORMAL BEAUTY COMPANY, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like DECIEM | THE ABNORMAL BEAUTY COMPANY!
We think you need these skills to ace Keyholder - The Ordinary - Westfield White City in England, London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at DECIEM | THE ABNORMAL BEAUTY COMPANY, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at DECIEM | THE ABNORMAL BEAUTY COMPANY and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show DECIEM | THE ABNORMAL BEAUTY COMPANY that you’re ready to jump in and contribute right away!
How to prepare for a job interview at DECIEM | THE ABNORMAL BEAUTY COMPANY
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
