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- Tasks: Engage customers and enhance their shopping experience at our Boots Bluewater counter.
- Company: Join DECIEM, the innovative parent company of The Ordinary, known for its authentic beauty products.
- Benefits: Enjoy a vibrant work culture with opportunities for growth and development.
- Why this job: Be part of a mission-driven team that values kindness, creativity, and diversity in the beauty industry.
- Qualifications: Looking for bubbly individuals who are flexible and passionate about customer service.
- Other info: Join a rapidly growing company and make a real impact on customer journeys.
Counter Associate \”The Ordinary\” Boots – Bluewater
Join to apply for the Counter Associate \”The Ordinary\” Boots – Bluewater role at DECIEM | THE ABNORMAL BEAUTY COMPANY
Counter Associate \”The Ordinary\” Boots – Bluewater
1 week ago Be among the first 25 applicants
Join to apply for the Counter Associate \”The Ordinary\” Boots – Bluewater role at DECIEM | THE ABNORMAL BEAUTY COMPANY
WHAT ON EARTH IS DECIEM?
Known as “The Abnormal Beauty Company”, DECIEM is the parent company of The Ordinary, NIOD, and other beauty brands & is an industry disruptor with a science-first approach to innovation. DECIEM was Co-Founded in 2013 by the late Brandon Truaxe, a visionary who set out to change the beauty industry through authenticity and transparency. He developed DECIEM to be a happy family (of people and beauty brands), rooted in kindness, creativity, diversity, and respect, alongside Co-Founder Nicola Kilner.
WHAT ON EARTH IS DECIEM?
Known as “The Abnormal Beauty Company”, DECIEM is the parent company of The Ordinary, NIOD, and other beauty brands & is an industry disruptor with a science-first approach to innovation. DECIEM was Co-Founded in 2013 by the late Brandon Truaxe, a visionary who set out to change the beauty industry through authenticity and transparency. He developed DECIEM to be a happy family (of people and beauty brands), rooted in kindness, creativity, diversity, and respect, alongside Co-Founder Nicola Kilner.
We are growing rapidly, and we’re looking for someone who shares this vision and wants to grow with us!
WHAT WE\’RE LOOKING FOR
We are looking for a flexible & bubbly Sales Assistant known at DECIEM as Counter Associate to join our Boots Bluewater counter and DECIEMIZING the customer journey with kindness<3
KPIs and goals driven
WHAT YOU\’D BE DOING IN THIS ROLE
- Greet all customers who enter the store with enthusiasm and professionalism reflecting DECIEM’s vision through excellent service
- Determine the customer’s needs and suggest relevant products by listening to the customer and sharing the product knowledge acquired during brand training
- Ensure standards for quality, customer service, and health and safety are met
- Adhere to the DECIEM experience and deliver unparalleled customer service. Educate customers about the world of Beauty and Skin Care, DECIEM brands, and products
- Manage customer feedback and queries
- Assist in maintaining counter standards of cleanliness and organization
- Be aware of and assist in maintaining DECIEM’s merchandising concepts
- Ensure tidiness standards are always respected and maintained
- Conduct products refunds and address customer issues in a positive manner
- Responsible for building meaningful relationships with department managers and clients. High standard communication.
SKILLS AND QUALIFICATIONS NEEDED TO GET THE JOB DONE
Desire to spread brand awareness
WHAT YOU\’LL BE GAINING BY JOINING OUR TEAM
There’s a lot of good stuff that comes along with being a DECIEM team member. Here are a few of our favorite perks and benefits, in no particular order…
- Unlimited access to an Employee Assistance Program that includes mental health care, mindfulness programs, and more.
- Access to LinkedIn Learning membership to help you keep growing and learning.
- First dibs on new products.
- A generous discount on DECIEM products for you, your family, and your friends.
BUILDING GROWTH TO POWER GOOD
We are a People First company that lives by our core values to…
- Do the right thing
- Create impact
- Respect small things
- ️ Care too much
- Be the future
These values continue to guide us in all that we do. Along the way, we’ve been honored to win some pretty incredible awards, including a CEW Achiever Award, Best Skincare Brand at Sunday Times Style Beauty Awards, and Most Popular Sustainable Brand by The Cosmetify Index Global. We’re still blushing!
SUSTAINABILITY AND SOCIAL IMPACT
DECIEM’s objective is to build growth and do good things while prioritizing people, animals, and the Earth.
Our Sustainability strategy is focused on fighting climate change, improved waste management, responsible packaging, responsible sourcing and product lifecycle, and water conservation.
In 2020, DECIEM established the Good Fund to support both large and grassroots charities in response to global events.
CREATING A HUMAN WORLD OF BEAUTY
DECIEM is committed to diversity, equity, and inclusion (DEI) by creating meaningful, measurable change in the lives of our team members and in the communities where we operate. Achieving equality is critical to DECIEM and our future. You can learn more about our DEI commitment in our open letter,
\”
DECIEM is an equal opportunity employer. We prohibit discrimination based on age, color, disability, national origin, race, religion, sex, gender, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial, and local laws. We are also committed to creating and maintaining an inclusive and accessible workplace. If you are contacted to be part of our recruitment process and require accommodation, please let us know.
WANT TO JOIN US?
Thank you for reading the whole thing! If you liked what you heard, kindly send us your resume. We really appreciate your effort in applying for this position. However, only those who have been shortlisted for interviews will be contacted. <3
#SP
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Counter Associate \"The Ordinary\" Boots - Bluewater employer: DECIEM | THE ABNORMAL BEAUTY COMPANY
Contact Detail:
DECIEM | THE ABNORMAL BEAUTY COMPANY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counter Associate \"The Ordinary\" Boots - Bluewater
✨Tip Number 1
Familiarise yourself with DECIEM's brands, especially The Ordinary. Understanding their product range and unique selling points will help you engage customers effectively and demonstrate your passion for the brand.
✨Tip Number 2
Showcase your customer service skills during any interactions. As a Counter Associate, you'll need to create a welcoming atmosphere, so practice being friendly, approachable, and knowledgeable about beauty products.
✨Tip Number 3
Highlight your flexibility and adaptability in previous roles. DECIEM values a dynamic work environment, so be ready to discuss how you've successfully handled changes or challenges in past jobs.
✨Tip Number 4
Connect with current employees on social media platforms like LinkedIn. Engaging with them can provide insights into the company culture and may even lead to valuable referrals for your application.
We think you need these skills to ace Counter Associate \"The Ordinary\" Boots - Bluewater
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with DECIEM and its brands, especially The Ordinary. Highlight your understanding of their values, such as authenticity and transparency, in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in retail or customer service. Emphasise any roles where you demonstrated flexibility and a bubbly personality, as these traits are key for the Counter Associate position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for beauty and customer service. Mention specific examples of how you've enhanced customer experiences in previous roles, aligning with DECIEM's mission to 'DECIEMIZE' the customer journey.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is crucial in the beauty industry.
How to prepare for a job interview at DECIEM | THE ABNORMAL BEAUTY COMPANY
✨Know the Brand
Before your interview, make sure you research DECIEM and its brands, especially The Ordinary. Understand their mission, values, and product offerings. This will show your genuine interest in the company and help you answer questions more effectively.
✨Show Your Personality
As a Counter Associate, being bubbly and approachable is key. During the interview, let your personality shine through. Share experiences that highlight your customer service skills and how you connect with people.
✨Emphasise Flexibility
The role requires flexibility, so be prepared to discuss your availability and willingness to adapt to different situations. Share examples of times when you've successfully handled unexpected changes or challenges in previous roles.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team culture, training opportunities, and what success looks like in the role. This shows your enthusiasm and commitment to growing with the company.
