DECIEM Inc. in Nottingham is seeking a Customer Service Team Lead to support a team of Service Expert Associates within a hybrid office-and-remote setup. You will lead meetings, coach staff, and handle tier-2 escalations to ensure top-tier customer experiences.
The role requires 2+ years of leadership in customer service, ideally within beauty or consumer goods, and strong problem-solving and communication skills to drive performance and collaboration across departments.
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Customer Service Team Lead - Hybrid (Nottingham) employer: Deciem Inc
DECIEM, The Abnormal Beauty Company, is an exceptional employer that fosters a vibrant and inclusive work culture, perfect for those passionate about beauty and customer service. With flexible working hours and opportunities for personal growth during the bustling holiday season in iconic London locations, employees can thrive in a supportive environment while gaining valuable experience in the beauty industry.
