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- Tasks: Engage customers with enthusiasm and provide expert product knowledge.
- Company: Join DECIEM, a revolutionary beauty company redefining the industry.
- Benefits: Generous time off, mental health support, and discounts on products.
- Other info: Opportunities for personal growth and community involvement.
- Why this job: Be part of a mission-driven team that values creativity and innovation.
- Qualifications: Retail experience and a passion for beauty are preferred.
The predicted salary is between 20000 - 25000 £ per year.
We are a collective of disrupters and doers, of creatives and scientists, with a mission to reimagine the world of beauty. Since inception, our vertically integrated structure, including our own laboratories, manufacturing, retail stores, and brand infrastructure, have enabled us to rapidly identify opportunities and deliver quality. Home to The Ordinary, NIOD, AVESTAN, and other emerging brands, our goal is to create with purpose. We were founded on the principle of doing everything that others don't. Because normal gets you nowhere. We are DECIEM, The Abnormal Beauty Company. We are growing rapidly, and we're looking for someone who shares this vision and wants to grow with us!
Job Responsibilities
- Greet all customers who enter the store with enthusiasm and professionalism, reflecting DECIEM's vision through excellent service.
- Determine the customer's needs and suggest relevant products by listening to the customer and sharing the product knowledge acquired during brand training.
- Ensure standards for quality, customer service, and health and safety are met.
- Adhere to the DECIEM experience and deliver unparalleled customer service. Educate customers about the world of Beauty and Skin Care, DECIEM brands, and products.
- Manage customer feedback and queries.
- Assist in maintaining counter standards of cleanliness and organisation.
- Be aware of and assist in maintaining DECIEM's merchandising concepts.
- Ensure tidiness standards are always respected and maintained.
- Conduct product refunds and address customer issues in a positive manner.
- Responsible for building meaningful relationships with department managers and clients. High standard communication.
Desired Qualifications
- Experience in the Retail, Department Stores, and luxury industry is highly desirable and ideally, within the Fragrance, Beauty, Fashion, and Luxury Goods sectors.
- Comfortable in engaging customers and applying products to the customer while providing consultations.
- Ability to multi-task, while providing professional and outstanding customer service.
- Desire to spread brand awareness.
- Effective time management and communication skills.
Benefits
- Generous vacation & personal days, plus additional time off for volunteering in your community, voting, peaceful protesting, celebrating your birthday, and more.
- 6 months of paid time off for new parents (inclusive of all genders).
- Unlimited access to an Employee Assistance Program that includes mental health care, mindfulness programs, and more.
- Access to Development Grants & a LinkedIn Learning membership to help you keep growing and learning.
- First dibs on new products.
- A generous discount on DECIEM products for you, your family, and your friends.
Store Associate in City of Westminster employer: DECIEM Inc.
Contact Detail:
DECIEM Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Associate in City of Westminster
✨Tip Number 1
Get to know DECIEM's brands inside out! Familiarise yourself with The Ordinary, NIOD, and AVESTAN. When you walk into that interview, show us your passion for beauty and how you can connect customers with the right products.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to simulate real-life scenarios. This will help you feel more confident in engaging with customers and addressing their needs during the interview.
✨Tip Number 3
Show us your personality! We love candidates who can bring enthusiasm and professionalism to the table. Be yourself and let your passion for beauty shine through in every interaction, whether it's in person or online.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the DECIEM family and growing with us!
We think you need these skills to ace Store Associate in City of Westminster
Some tips for your application 🫡
Show Your Passion for Beauty: When you're writing your application, let your love for beauty and skincare shine through! We want to see how you connect with our mission at DECIEM and how you can contribute to reimagining the world of beauty.
Tailor Your Experience: Make sure to highlight any relevant experience in retail or the beauty industry. We’re looking for someone who understands customer service and can engage with our clients effectively, so don’t hold back on showcasing your skills!
Be Authentic: We value authenticity, so be yourself in your application. Share your unique perspective and how it aligns with our vision at DECIEM. Remember, we’re all about doing things differently!
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm and commitment to joining our team!
How to prepare for a job interview at DECIEM Inc.
✨Know the Brands Inside Out
Before your interview, make sure you’re familiar with DECIEM's brands like The Ordinary and NIOD. Understanding their unique selling points and product lines will help you answer questions confidently and show your genuine interest in the company.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to reflect DECIEM's vision of unparalleled service.
✨Practice Active Listening
During the interview, practice active listening. This means really paying attention to the interviewer’s questions and responding thoughtfully. It’s crucial for a Store Associate role, as understanding customer needs is key to providing great service.
✨Emphasise Your Passion for Beauty
Express your enthusiasm for the beauty industry and why you want to work at DECIEM specifically. Share any personal experiences or interests related to beauty and skincare that align with the company's mission to reimagine the world of beauty.