At a Glance
- Tasks: Lead and inspire a team at The Ordinary counter, driving sales and delivering exceptional customer service.
- Company: Join DECIEM, a forward-thinking beauty company known for its innovative approach.
- Benefits: Enjoy generous vacation, competitive pay, and opportunities for personal growth.
- Other info: This is a 10-month contract with potential for future opportunities.
- Why this job: Be part of a dynamic team in the beauty industry and make a real impact.
- Qualifications: 2-3 years of management experience in beauty or luxury sectors is preferred.
The predicted salary is between 30000 - 40000 € per year.
We are DECIEM, The Abnormal Beauty Company – a vertically integrated beauty company that designs, manufactures, and sells DECIEM and other brands.
What we’re looking for:
- We seek a full‑time Counter Manager with 2–3 years of management experience, ideally in the fragrance, beauty, fashion, or luxury goods sectors, to lead our lovely DECIEM counter at John Lewis – Liverpool.
Responsibilities:
- Lead and supervise all store staff, ensuring effective employee relations, performance management, and smooth execution of all operational functions including sales, merchandising, and customer service.
- Recruit, develop, and mentor a high‑performing team, providing ongoing training and motivation.
- Drive business KPIs and sales performance through strategic planning and execution, ensuring alignment with company goals and consistently exceeding performance metrics and profitability targets.
- Manage scheduling and counter coverage to maintain operational efficiency and optimal customer experience.
- Control operational expenses, monitor daily financial processes, and report key issues to the Area Sales Manager.
- Ensure full compliance with company policies and health additional certifications or relevant experience considered an asset.
Benefits: Generous vacation
"The Ordinary" Counter Manager - John Lewis (10-month contract) employer: DECIEM Beauty Group Inc.
At DECIEM, we pride ourselves on fostering a vibrant and inclusive work culture that empowers our employees to thrive. As a Counter Manager at our John Lewis location in Liverpool, you will benefit from comprehensive training, generous vacation allowances, and opportunities for personal and professional growth within the beauty industry. Join us in creating exceptional customer experiences while being part of a forward-thinking company that values innovation and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land "The Ordinary" Counter Manager - John Lewis (10-month contract)
✨Tip Number 1
Network like a pro! Reach out to your connections in the beauty and retail sectors. A friendly chat can lead to insider info about job openings or even a referral that could land you an interview.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for beauty and management shine through. Share stories that highlight your experience and how you’ve led teams to success.
✨Tip Number 3
Research the company culture! DECIEM values innovation and creativity, so come prepared with ideas on how you can contribute to their mission. This shows you’re not just looking for any job, but you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace "The Ordinary" Counter Manager - John Lewis (10-month contract)
Some tips for your application 🫡
Show Your Passion for Beauty:When writing your application, let your love for beauty and skincare shine through! We want to see how your enthusiasm aligns with our brand values at DECIEM. Share any personal experiences or insights that make you a great fit for The Ordinary.
Highlight Your Management Experience:Make sure to emphasise your management experience in the beauty, fragrance, or luxury sectors. We’re looking for someone who can lead a team effectively, so share specific examples of how you've motivated and developed your staff in previous roles.
Be Results-Driven:We love numbers! In your application, mention any KPIs or sales targets you've successfully met or exceeded in the past. This will show us that you have a strategic mindset and are ready to drive performance at our John Lewis counter.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. Plus, it makes the whole process smoother for everyone involved!
How to prepare for a job interview at DECIEM Beauty Group Inc.
✨Know Your Stuff
Before the interview, make sure you’re well-versed in The Ordinary’s products and values. Familiarise yourself with their bestsellers and any recent launches. This shows your genuine interest and helps you connect with the brand during the conversation.
✨Showcase Your Leadership Skills
As a Counter Manager, you'll need to lead a team effectively. Prepare examples from your past experience where you successfully managed a team, resolved conflicts, or improved performance. Be ready to discuss how you motivate and develop your staff.
✨Understand the Business Metrics
Brush up on key performance indicators (KPIs) relevant to retail. Be prepared to discuss how you’ve driven sales and met targets in previous roles. Showing that you understand the business side of things will impress the interviewers.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the team culture, training opportunities, or how success is measured at the counter. This not only shows your enthusiasm but also helps you gauge if the role is right for you.
