"The Ordinary" Associate Manager, Amazon - UK & EMEA

We are a collective of disrupters and doers, of creatives and scientists, with a mission to reimagine the world of beauty. Since inception, our vertically integrated structure, including our own laboratories, manufacturing, retail stores, and brand infrastructure, have enabled us to rapidly identify opportunities and deliver quality. Home to The Ordinary, NIOD, AVESTAN, and other emerging brands, our goal is to create with purpose. We were founded on the principle of doing everything that others don’t. Because normal gets you nowhere. We are DECIEM, The Abnormal Beauty Company. We are growing rapidly and we’re looking for someone who shares this vision and wants to grow with us!

WHAT WE’RE LOOKING FOR

We are looking for a highly disciplined, analytical, and detail-oriented Ecom Executive / Assistant (Known at DECIEM as Associate Manager, Amazon, UK & EMEA) to independently manage and audit our global Amazon product catalogs across 6 exciting new global markets. In this role, you will dive deep into numbers, translate raw metrics into key insights for our supply chain and demand planning teams, and react quickly to viral trends to optimize our digital shelf.

• 1–2+ years of e-commerce experience (exposure to marketplaces like Amazon, TikTok Shop, or Shopify is ideal, alongside strong skincare interest).
• Exceptional data analysis and advanced Excel/Google Sheets skills (ability to manipulate data, generate reports, and run audits).
• High self-accountability and discipline to thrive, work independently, and remain fiercely focused in a quiet, siloed digital workspace.
• Nice to have: Fluency in other languages such as German, French, Italian or Spanish.

WHAT YOU’D BE DOING IN THIS ROLE

• Daily Channel Execution: Assist the Sr. Manager Amazon with daily operational execution across Amazon UK, EMEA, and global marketplaces.
• Catalog & Listing Management: Manage and maintain accurate product listings, inventory feeds, and pricing updates across all active Amazon platforms to ensure retail readiness.
• Commercial Activations: Support the creation, scheduling, and execution of brand marketing and commercial sales campaigns.
• Cross-Functional Collaboration: Liaise with internal Marketing, Product, and Supply Chain teams to gather assets, information, and insights for upcoming campaigns and product launches.
• SEO Optimization: Partner closely with the Performance Marketing team to optimize copy and product listings, improving organic search performance.
• Compliance & Negotiations: Assist with maintaining high retail standards, resolving marketplace compliance or account health issues, and supporting co-op negotiations.
• New Market Expansion: Provide critical operational setup and launch support as the business expands the Amazon footprint into 6 new global regions.
• Localization & Strategy: Coordinate translation, localization, and formatting efforts for A+ content, listings, and campaign messaging based on competitive and trend analyses in target markets.
• Performance Reporting & Analysis: Utilize Amazon analytical tools (Vendor/Seller Central, Brand Analytics) to generate weekly and monthly reports on channel KPIs, flagging raw insights and anomalies.
• Budget Tracking & Trend Monitoring: Maintain accurate tracking of advertising budgets, reconcile POs and invoicing, while monitoring the wider e-commerce landscape for emerging trends and competitor activity.

SKILLS AND QUALIFICATIONS NEEDED TO GET THE JOB DONE

• Strong organizational skills and exceptional attention to detail, particularly in data entry, tracking, and campaign setup.
• Proficiency in Microsoft Excel/Google Sheets for data manipulation and reporting.
• Excellent written and verbal communication skills; ability to interact confidently with internal and external stakeholders.
• Demonstrated ability to be proactive, learn quickly, and thrive in a fast-paced, high-growth environment.
• A passion for e-commerce, beauty/retail industry knowledge, and an interest in the dynamic Amazon marketplace is a plus.

WHAT YOU’LL BE GAINING BY JOINING OUR TEAM

• Generous Vacation & Personal Days, plus additional time off for volunteering in your community, voting, peaceful protesting, celebrating your birthday, and more.
• 6 months of paid time off for new parents (inclusive of all genders).
• Work from anywhere 4 weeks per year.
• A hybrid work model (for applicable roles).
• Summer Fridays - get off at 1pm all summer long! (for applicable roles).
• Unlimited access to an Employee Assistance Program that includes mental health care, mindfulness programs, and more.
• Access to Development Grants & a LinkedIn Learning membership to help you keep growing and learning.
• A generous discount on DECIEM products for you, your family, and your friends.

WANT TO JOIN US?

If you liked what you heard, kindly send us your resume. We really appreciate your effort in applying for this position. However, only those who have been shortlisted for interviews will be contacted. DECIEM is an equal opportunity employer. We prohibit discrimination based on age, colour, disability, national origin, race, religion, sex, gender, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are also committed to creating and maintaining an inclusive and accessible workplace. If you are contacted to be part of our recruitment process and require accommodation, please let us know.