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For Companies At a Glance
- Tasks: Welcome customers, provide product advice, and keep the store organised.
- Company: Join DECIEM, the innovative parent company of The Ordinary, known for its authenticity.
- Benefits: Enjoy competitive wages, first access to new products, and mental health support.
- Why this job: Be part of a people-first company making a positive impact in beauty and sustainability.
- Qualifications: Previous retail experience is a plus; a passion for skincare is essential.
- Other info: Flexible shifts available from October 13 to December 30, with potential for permanent roles.
Seasonal Store/Counter Associates – The Ordinary – London
DECIEM is hiring seasonal Store Associates for the upcoming peak season!
Do you want to join our extraOrdinary Team?
We have multiple opportunities for you to join our store locations in London, UK:
- Seldridges Oxford Street
- Boots Stratford
The Details
Available to work flexible shifts, up to 37.5 hours per week.
Commit to a seasonal contract from October 13 to December 30.
Participate in our group interviews on September 23, 2025.
What You’d Be Doing in This Role
- Greeting and welcoming customers.
- Providing product advice to customers.
- Keeping the sales floor tidy and organized.
- Managing customer feedback and queries.
- Being a team player to help the team thrive and spread brand awareness.
Skills and Qualifications Needed
- Previous retail experience is a plus.
- Customer-centric attitude.
- Love for beauty products and passion for skincare.
- Flexible and open availability.
- Keen to learn and create impact.
What You’ll Be Gaining
Enjoy perks such as:
- Competitive wages above minimum wage.
- First access to new products.
- Employee assistance programs including mental health care and mindfulness.
- Access to LinkedIn Learning for growth and development.
- Potential for permanent or part-time employment.
Our Values and Mission
We are a people-first company guided by values: doing the right thing, respecting small things, and being the future. We’ve received awards like the CEW Achiever Award and recognition as a sustainable brand. We aim to grow while making a positive impact.
About DECIEM
Known as “The Abnormal Beauty Company”, DECIEM is the parent of brands like The Ordinary and NIOD. Founded in 2013, we focus on innovation, authenticity, and transparency, fostering a diverse and inclusive environment.
Sustainability and Social Impact
We prioritize sustainability, fighting climate change, responsible sourcing, and supporting charities through our Good Fund.
Diversity, Equity, and Inclusion
We are committed to creating an inclusive workplace and prohibit discrimination of any kind. We aim to achieve meaningful change in our communities and within our team.
Join Us
If you’re interested, please send us your resume. Only shortlisted candidates will be contacted. Thank you for your effort!
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Seasonal Store/Counter Associates - The Ordinary - London employer: DECIEM Beauty Group Inc.
Contact Detail:
DECIEM Beauty Group Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Store/Counter Associates - The Ordinary - London
✨Tip Number 1
Familiarise yourself with The Ordinary's product range and brand values. This knowledge will help you engage confidently with customers and demonstrate your passion for skincare during the group interview.
✨Tip Number 2
Prepare to showcase your customer service skills by thinking of examples from your previous retail experience. Be ready to discuss how you've handled customer queries or feedback effectively.
✨Tip Number 3
Show your flexibility and willingness to work varied shifts by being open about your availability. Highlighting your adaptability can make you a more attractive candidate for the seasonal role.
✨Tip Number 4
During the group interview, be a team player! Engage with other candidates positively and demonstrate your ability to collaborate, as teamwork is essential in a retail environment.
We think you need these skills to ace Seasonal Store/Counter Associates - The Ordinary - London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any previous retail experience and customer service skills. Emphasise your passion for beauty products and skincare, as this aligns with DECIEM's values.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work for DECIEM and how you can contribute to their mission of sustainability and inclusivity.
Prepare for Group Interviews: Since group interviews are part of the process, practice your communication and teamwork skills. Be ready to engage with others, share your ideas, and demonstrate your customer-centric attitude.
Highlight Flexibility: In your application, clearly state your availability for flexible shifts. This is crucial for a seasonal role, so make it easy for them to see that you can commit to the required hours.
How to prepare for a job interview at DECIEM Beauty Group Inc.
✨Show Your Passion for Beauty
Make sure to express your love for beauty products and skincare during the interview. Share any personal experiences or knowledge you have about The Ordinary's products, as this will demonstrate your genuine interest in the brand.
✨Emphasise Customer-Centric Attitude
Highlight your previous retail experience and how it has shaped your customer service skills. Be ready to discuss specific examples of how you've gone above and beyond to assist customers, as this aligns with the company's values.
✨Demonstrate Team Spirit
Since being a team player is crucial for this role, prepare to talk about your experiences working in teams. Share instances where you collaborated effectively with colleagues to achieve common goals, showcasing your ability to contribute positively to the team dynamic.
✨Be Ready for Group Interview Dynamics
As the interviews will be conducted in groups, practice engaging with others and contributing to discussions. Show that you can listen actively and respond thoughtfully, which will help you stand out in a group setting.
