Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome customers, provide product advice, and keep the sales floor organised.
- Company: Join DECIEM, the innovative brand behind The Ordinary, known for its extraordinary skincare.
- Benefits: Enjoy flexible shifts and a seasonal contract with potential for future opportunities.
- Why this job: Be part of a dynamic team, enhance your customer service skills, and spread brand awareness.
- Qualifications: No specific qualifications required; just bring your enthusiasm and teamwork spirit!
- Other info: Contract runs from October 13 to December 30, perfect for students looking for seasonal work.
Seasonal Counter Associate – The Ordinary – Fenwick Newcastle
- Seasonal Counter Associate – The Ordinary – Fenwick Newcastle
DECIEM is Hiring seasonal Counter Associates for the upcoming peak season!
Do you want to join our extraOrdinary Team?
We have an opportunity for you to join our team in Fenwick, Newcastle
THE DETAILS
Available to work flexible shifts – 22.5h-contract
Commit to a seasonal contract from October 13 until December 30
Participate in our Hiring Manager interviews from September 22, 2025
WHAT YOU’D BE DOING IN THIS ROLE
- Greeting and welcoming customers
- Providing product advice to customers
- Keeping the sales floor tidy and organized
- Managing customer feedback and queries
- Being a team player so that the team can work collectively to thrive while spreading brand awareness <3>
SKILLS AND QUALIFICATIONS NEEDED TO GET THE JOB DONE?
- Previous Retail experience is a Strong nice-to-have 🙂
- Customer centric
- Love for Beauty products and passion for skincare <3>
- Flexible and open availability
- Keen to Learn & Create Impact
WHAT YOU’LL BE GAINING BY JOINING OUR TEAM
There’s a lot of good stuff that comes along with being a DECIEM team member. Here are a few of our favorite perks and benefits, in no order…
- Competitive wages (guaranteed above minimum wage)
- First dibs on new products
- Unlimited access to an Employee Assistance Program that includes mental health care, mindfulness programs, and more
- Access to a LinkedIn Learning membership to help you keep growing and learning
- Potential to become a permanent or part-time team member
BUILDING GROWTH TO POWER GOOD
We are a people-first company that lives by our core values to…
- Do the right thing
- Respect small things
- Be the future
These values continue to guide us in all that we do. Along the way, we’ve been honored to win some pretty incredible awards, including a CEW Achiever Award, Best Skincare Brand at Sunday Times Style Beauty Awards, and Most Popular Sustainable Brand by The Cosmetify Index Global. We’re still blushing!
WE ARE DECIEM. HOME OF THE ORDINARY.
Known as “The Abnormal Beauty Company”, DECIEM is the parent company of The Ordinary, NIOD, and other beauty brands & is an industry disruptor with a science-first approach to innovation. DECIEM was Co-Founded in 2013 by the late Brandon Truaxe, a visionary who set out to change the beauty industry through authenticity and transparency. He developed DECIEM to be a happy family (of people and beauty brands), rooted in kindness, creativity, diversity, and respect, alongside Co-Founder Nicola Kilner.
We are growing rapidly and we’re looking for someone who shares this vision and wants to grow with us!
SUSTAINABILITY AND SOCIAL IMPACT
DECIEM’s objective is to build growth and do good things while prioritizing people, animals, and the Earth.
Our Sustainability strategy is focused on fighting climate change, improved waste management, responsible packaging, responsible sourcing and product lifecycle, and water conservation.
In 2020, DECIEM established the Good Fund to support both large and grassroots charities in response to global events.
CREATING A HUMAN WORLD OF BEAUTY
DECIEM is committed to diversity, equity, and inclusion (DEI) by creating meaningful, measurable change in the lives of our team members and in the communities where we operate. Achieving equality is critical to DECIEM and our future. You can learn more about our DEI commitment in our open letter, \”Belonging is the Destination, Change is the Journey\”.
DECIEM is an equal opportunity employer. We prohibit discrimination based on age, colour, disability, national origin, race, religion, sex, gender, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are also committed to creating and maintaining an inclusive and accessible workplace. If you are contacted to be part of our recruitment process and require accommodation, please let us
WANT TO JOIN US?
Thank you for reading the whole thing! If you liked what you heard, kindly send us your resume. We really appreciate your effort in applying for this position. However, only those who have been shortlisted for interviews will be contacted. <3>
#J-18808-Ljbffr
Seasonal Counter Associate - The Ordinary - Fenwick Newcastle employer: DECIEM Beauty Group Inc.
Contact Detail:
DECIEM Beauty Group Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Counter Associate - The Ordinary - Fenwick Newcastle
✨Tip Number 1
Familiarise yourself with The Ordinary's product range and brand values. This knowledge will help you engage confidently with customers and provide them with tailored advice during your interactions.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled customer queries or feedback in the past. This will demonstrate your ability to manage customer interactions effectively.
✨Tip Number 3
Be ready to discuss your availability and flexibility for shifts during the peak season. Highlighting your willingness to adapt to the team's needs can make you a more attractive candidate.
✨Tip Number 4
Prepare questions to ask during the interview about team dynamics and the company culture. This shows your genuine interest in being part of their 'extraOrdinary Team' and helps you assess if it's the right fit for you.
We think you need these skills to ace Seasonal Counter Associate - The Ordinary - Fenwick Newcastle
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Seasonal Counter Associate. Tailor your application to highlight relevant experiences and skills that align with greeting customers, providing product advice, and managing feedback.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the brand. Mention why you want to work for The Ordinary and how your values align with theirs. Use specific examples from your past experiences to demonstrate your customer service skills.
Highlight Relevant Experience: In your CV, emphasise any previous retail or customer service experience. Include specific achievements or situations where you successfully managed customer queries or contributed to a team environment.
Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key in a customer-facing role.
How to prepare for a job interview at DECIEM Beauty Group Inc.
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for The Ordinary and its products during the interview. Familiarise yourself with their product range and values, as this will demonstrate your genuine interest in the brand.
✨Highlight Customer Service Skills
Since the role involves greeting customers and providing product advice, be prepared to share examples of your previous customer service experiences. Discuss how you handled customer queries and feedback effectively.
✨Emphasise Teamwork
The job requires being a team player, so think of instances where you successfully collaborated with others. Share stories that showcase your ability to work collectively and contribute to a positive team environment.
✨Prepare for Flexibility Questions
As the position requires flexible shifts, be ready to discuss your availability and willingness to adapt to different schedules. This shows your commitment to the seasonal contract and readiness to meet the company's needs.
