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For Companies At a Glance
- Tasks: Welcome customers, provide product advice, and keep the sales floor organised.
- Company: Join DECIEM, the parent company of The Ordinary, known for its innovative skincare.
- Benefits: Enjoy flexible shifts and a seasonal contract with potential perks.
- Why this job: Be part of an extraordinary team and enhance your customer service skills.
- Qualifications: No prior experience needed; just bring your enthusiasm and teamwork spirit.
- Other info: Contract runs from October 13 to December 30, perfect for the festive season!
Seasonal Counter Associate – The Ordinary – Boots Trafford
- Seasonal Counter Associate – The Ordinary – Boots Trafford
DECIEM is Hiring seasonal Counter Associates for the upcoming peak season!
Do you want to join our extraOrdinary Team?
We have an opportunity for you to join our team in Fenwick, Newcastle
THE DETAILS
Available to work flexible shifts – 22.5h-contract
Commit to a seasonal contract from October 13 until December 30
Participate in our Hiring Manager interviews from September 22, 2025
WHAT YOU’D BE DOING IN THIS ROLE
- Greeting and welcoming customers
- Providing product advice to customers
- Keeping the sales floor tidy and organized
- Managing customer feedback and queries
- Being a team player so that the team can work collectively to thrive while spreading brand awareness <3>
SKILLS AND QUALIFICATIONS NEEDED TO GET THE JOB DONE?
- Previous Retail experience is a Strong nice-to-have 🙂
- Customer centric
- Love for Beauty products and passion for skincare <3>
- Flexible and open availability
- Keen to Learn & Create Impact
WHAT YOU’LL BE GAINING BY JOINING OUR TEAM
There’s a lot of good stuff that comes along with being a DECIEM team member. Here are a few of our favorite perks and benefits, in no order…
- Competitive wages (guaranteed above minimum wage)
- First dibs on new products
- Unlimited access to an Employee Assistance Program that includes mental health care, mindfulness programs, and more
- Access to a LinkedIn Learning membership to help you keep growing and learning
- Potential to become a permanent or part-time team member
BUILDING GROWTH TO POWER GOOD
We are a people-first company that lives by our core values to…
- Do the right thing
- Respect small things
- Be the future
These values continue to guide us in all that we do. Along the way, we’ve been honored to win some pretty incredible awards, including a CEW Achiever Award, Best Skincare Brand at Sunday Times Style Beauty Awards, and Most Popular Sustainable Brand by The Cosmetify Index Global. We’re still blushing!
WE ARE DECIEM. HOME OF THE ORDINARY.
Known as “The Abnormal Beauty Company”, DECIEM is the parent company of The Ordinary, NIOD, and other beauty brands & is an industry disruptor with a science-first approach to innovation. DECIEM was Co-Founded in 2013 by the late Brandon Truaxe, a visionary who set out to change the beauty industry through authenticity and transparency. He developed DECIEM to be a happy family (of people and beauty brands), rooted in kindness, creativity, diversity, and respect, alongside Co-Founder Nicola Kilner.
We are growing rapidly and we’re looking for someone who shares this vision and wants to grow with us!
SUSTAINABILITY AND SOCIAL IMPACT
DECIEM’s objective is to build growth and do good things while prioritizing people, animals, and the Earth.
Our Sustainability strategy is focused on fighting climate change, improved waste management, responsible packaging, responsible sourcing and product lifecycle, and water conservation.
In 2020, DECIEM established the Good Fund to support both large and grassroots charities in response to global events.
CREATING A HUMAN WORLD OF BEAUTY
DECIEM is committed to diversity, equity, and inclusion (DEI) by creating meaningful, measurable change in the lives of our team members and in the communities where we operate. Achieving equality is critical to DECIEM and our future. You can learn more about our DEI commitment in our open letter, \”Belonging is the Destination, Change is the Journey\”.
DECIEM is an equal opportunity employer. We prohibit discrimination based on age, colour, disability, national origin, race, religion, sex, gender, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are also committed to creating and maintaining an inclusive and accessible workplace. If you are contacted to be part of our recruitment process and require accommodation, please let us
WANT TO JOIN US?
Thank you for reading the whole thing! If you liked what you heard, kindly send us your resume. We really appreciate your effort in applying for this position. However, only those who have been shortlisted for interviews will be contacted. <3>
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Seasonal Counter Associate - The Ordinary - Boots Trafford employer: DECIEM Beauty Group Inc.
Contact Detail:
DECIEM Beauty Group Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Counter Associate - The Ordinary - Boots Trafford
✨Tip Number 1
Familiarise yourself with The Ordinary's product range and brand ethos. This knowledge will not only help you provide better customer service but also show your genuine interest in the role during interviews.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family. Role-playing different scenarios can prepare you for handling customer queries and feedback effectively, which is crucial for this position.
✨Tip Number 3
Be ready to discuss your availability and flexibility during the interview. Since this is a seasonal role, demonstrating your willingness to work varied shifts will make you a more attractive candidate.
✨Tip Number 4
Show enthusiasm for teamwork and collaboration. Highlight any past experiences where you successfully worked as part of a team, as this role requires a collective effort to thrive in a busy retail environment.
We think you need these skills to ace Seasonal Counter Associate - The Ordinary - Boots Trafford
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Seasonal Counter Associate. Highlight your customer service skills and any relevant experience in your application.
Tailor Your CV: Make sure your CV reflects your experience in retail or customer service. Use keywords from the job description, such as 'greeting customers' and 'providing product advice', to demonstrate your suitability for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the brand and the role. Mention why you want to work for DECIEM and how you can contribute to their team during the peak season.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key in customer-facing roles.
How to prepare for a job interview at DECIEM Beauty Group Inc.
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for The Ordinary and its products during the interview. Familiarise yourself with their product range and values, as this will demonstrate your genuine interest in the brand.
✨Highlight Your Customer Service Skills
Since the role involves greeting customers and providing product advice, be prepared to share examples of your previous customer service experiences. Discuss how you handled queries and feedback effectively.
✨Emphasise Teamwork
This position requires being a team player. Be ready to talk about times when you collaborated with others to achieve a common goal. Highlight your ability to work well in a team environment.
✨Prepare for Flexibility Questions
As the role requires flexible shifts, be prepared to discuss your availability and willingness to adapt to different schedules. This shows that you are committed to meeting the needs of the business during the peak season.
