DECIEM, The Abnormal Beauty Company, seeks a Global Senior Manager, Customer Happiness to lead our global Customer Happiness Operations. This 12-13 month contract role is based in our Nottingham office with a hybrid model (3 days in office).
You will drive operational excellence, coach leaders, and elevate the customer experience across regions. You will oversee metrics, QA standards, workforce planning, and cross-functional collaboration to deliver exceptional service while developing a
#J-18808-LjbffrHybrid Global Customer Happiness Leader - Strategy & Ops in Nottingham employer: DECIEM Beauty Group Inc.
Deciem Beauty Group Inc. is an exceptional employer that fosters a dynamic and inclusive work culture, where creativity and collaboration thrive. Employees benefit from comprehensive growth opportunities, including professional development and the chance to work with innovative teams in the vibrant beauty industry. Located in the UK & Ireland, this role offers a unique opportunity to contribute to impactful partnerships while enjoying a supportive environment that values individual contributions.
