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- Tasks: Estimate vehicle repairs and ensure high-quality customer service.
- Company: Join Stoneacre, one of the UK's fastest-growing motor groups.
- Benefits: Competitive salary, flexible working, bonuses, and employee discounts.
- Other info: Opportunities for career progression and a supportive work environment.
- Why this job: Be part of a dynamic team and make a real impact in the automotive industry.
- Qualifications: Strong communication skills and Audatex certification required.
The predicted salary is between 30000 - 40000 £ per year.
About the role…. We are excited to be recruiting for a Bodyshop Estimator. This is an unrivalled opportunity to join one of the UK’s fastest growing motor groups. As a Bodyshop Estimator, you will be responsible for delivering great customer service, ensuring that customers' vehicles are fully and accurately assessed for repairs and damage to a high standard. You will be required to carry out admin duties and liaise with customers in a professional and timely manner.
Here at Stoneacre, we never underestimate an employee’s talent and their ability, whilst ultimately contributing to making Stoneacre the Number One motor group.
Do we have your interest…? Here at Stoneacre, our ambition is to be the best place to work. We are committed to creating a diverse and inclusive workplace. We care about our employees, encourage ambition, nurture talent, and are passionate about people who take pride in their work. This helps towards making Stoneacre the Number One Motor Group.
So what’s in it for you?
- Industry leading competitive salary
- A flexible approach to working patterns
- Bonus scheme
- A range of training and development programmes
- Industry leading career progression opportunities
- Contributory workplace pension scheme
- Uniform provided
- Long service reward
- Customer introduced reward
- Employee discounts
- Access to discounts on retailers, restaurants, holidays and much more
- Wellness programme
- Free parking
An average day as a Bodyshop Estimator… You will work closely with the Bodyshop Manager and be responsible for estimating vehicles that require body repairs and paintwork to a high standard. You will ensure estimates are produced in accordance with Thatcham/Manufacture methods but also profitable to repair. You will liaise with the Bodyshop Technicians for supplementary orders/parts on vehicles that are in progress. You will obtain final authorisation for completed repairs; liaising with insurance companies to gain authorisation for invoicing. You will supply insurers with parts/sub contract details for audit when required. You will assist the Bodyshop Manager with duties involved in the running of the Bodyshop.
About you… You will have fantastic communication skills and thrive working in a challenging yet rewarding environment. You will have the ability to work well under pressure - It will be your calm ability that will help you overcome any challenge that is thrown your way. You will have experience in developing relationships with customers, third party companies (such as insurance companies) and your colleagues. You must be Audatex certified. You will ideally have ATA/VDA but it is not essential. You will ideally have Autoflow experience but it is not essential. You will have the drive and determination to maintain a productive profitable department and the ability to work under pressure and achieve results through other people. We want you to love what you do – The rest will come naturally.
The Company: Originally founded in 1994, Stoneacre is a family-owned business that has progressively grown to become one of the UK’s fastest-growing and most successful car dealer groups. We operate from 64 locations across England and Wales, have 137 franchise sales points representing 27 manufacturers. Specialising in the sale of new and used cars, as well as commercial vehicles, the group also offers servicing, parts and bodyshop facilities. We currently have over 2,750 dedicated members of the Stoneacre team who share our dedication and passion to provide complete customer satisfaction. We are committed to developing our people, as we know it’s the best investment we can make.
Bodyshop Estimator in Sunderland employer: Decidebloom Limited
Contact Detail:
Decidebloom Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bodyshop Estimator in Sunderland
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Stoneacre. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills as a Bodyshop Estimator can benefit Stoneacre. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your communication skills! During the interview, make sure to demonstrate your ability to build relationships. Talk about past experiences where you’ve successfully liaised with customers or insurance companies. This is key for the role!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds. Plus, it’s a great way to reiterate your enthusiasm for the role!
We think you need these skills to ace Bodyshop Estimator in Sunderland
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Bodyshop Estimator role shine through. We want to see that you’re excited about delivering great customer service and working in a dynamic environment like Stoneacre.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in estimating repairs and liaising with customers. We love seeing how your skills align with what we’re looking for, so don’t hold back on showcasing your achievements!
Be Professional Yet Approachable: In your written application, strike a balance between professionalism and approachability. We value fantastic communication skills, so make sure your tone reflects that you can connect well with customers and colleagues alike.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Stoneacre. Don’t miss out!
How to prepare for a job interview at Decidebloom Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of vehicle repairs and damage assessment. Familiarise yourself with Thatcham/Manufacture methods, as well as any relevant software like Audatex or Autoflow. This will show that you're serious about the role and ready to hit the ground running.
✨Show Off Your Communication Skills
As a Bodyshop Estimator, you'll need to liaise with customers and insurance companies regularly. Practice articulating your thoughts clearly and confidently. Think about examples from your past where you've successfully managed customer relationships or resolved issues.
✨Demonstrate Your Problem-Solving Ability
Prepare to discuss how you've handled challenging situations in previous roles. Stoneacre values calmness under pressure, so think of specific instances where you maintained composure and found effective solutions. This will highlight your ability to thrive in a fast-paced environment.
✨Emphasise Teamwork
You'll be working closely with the Bodyshop Manager and Technicians, so it's important to showcase your ability to collaborate. Share examples of how you've worked as part of a team in the past, and how you contributed to achieving common goals. This will demonstrate that you're a team player who can help maintain a productive department.