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- Tasks: Lead a team to deliver top-notch customer service and manage parts operations.
- Company: Join Stoneacre, one of the UK's fastest-growing motor groups.
- Benefits: Competitive salary, flexible working, bonuses, and employee discounts.
- Other info: Inclusive workplace with excellent career progression opportunities.
- Why this job: Be part of a dynamic team and make a real impact in the automotive industry.
- Qualifications: Experience in automotive sector and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
About the role… We are excited to be recruiting for a Parts Supervisor. This is an unrivalled opportunity to join one of the UK’s fastest growing motor groups. This is your chance to shine as an individual and have free reign to be yourself, demonstrate your accomplished leadership skills, and thrive in an environment that allows you to live each working day to the full. Not only do we offer motoring for life, at Stoneacre, we offer careers for life.
As a Parts Supervisor, you will be responsible for delivering excellent customer service and providing industry-leading advice on our products and services to our valued customers. Representing a variety of manufacturers, you will boast extensive industry knowledge on a diverse range of vehicles and models. You will also take responsibility for overseeing various departments involved in the parts processes.
Through both in house and manufacturer training, you will be given full support and development enabling you to reach your full potential, all whilst contributing towards making Stoneacre the Number One Motor Group.
So, what is in it for you?
- Industry leading competitive salary
- A flexible approach to working patterns
- Bonus scheme
- A range of training and development programmes
- Industry leading career progression opportunities
- Contributory workplace pension scheme
- Uniform provided
- Long service reward
- Customer introduced reward
- Employee discounts
- Access to discounts on retailers, restaurants, holidays and much more
- Wellness programme
- Free parking
An average day as a Parts Supervisor… Overseeing the Telesales office, van drivers and warehouse staff to ensure each department is running efficiently. Carry out weekly stock reporting. Drive parts sales for the department. Lead a team in sourcing and supplying vehicle parts efficiently for customers to meet agreed sales volume targets. Assist customers via telephone, online and face-to-face, as well as processing orders over the telephone. Identifying parts required for vehicles, utilising the Electronic Parts Catalogue, and our DMS system. Sourcing parts for internal and external customers. Report to the regional parts manager regarding the parts operations. Effectively communicating with our Service department. Ensure returns and bad debt is monitored regularly.
About you… We consider candidates from all backgrounds who preferably have experience working in the Automotive sector within a supervisory or management role. Competent in the use of IT systems used in the parts process, training will be provided. You will have fantastic communication skills and enjoy working in a fast paced yet rewarding environment. You will be willing to attend manufacturer training courses to ensure you have up to date knowledge of all partnered manufacturer vehicles and standards. You will be sales and target driven with a reliable and punctual work ethic and a willingness to follow instructions. You will be passionate about delivering exceptional customer service within the automotive industry with a basic knowledge of vehicle layout, function and location of parts. You will have a strong attention to detail with an organised and methodical approach and the ability to work well under pressure. You will be flexible and dynamic with the ability to adapt to changing priorities. We want you to love what you do – The rest will come naturally.
“Stoneacre Motor Group are an Equal Opportunity employer committed to diversity in the workplace. We pride ourselves on creating an inclusive work environment where our employees can thrive by being themselves.”
The Company Originally founded in 1994, Stoneacre is a family-owned business that has progressively grown to become one of the UK’s fastest-growing and most successful car dealer groups. We operate from 64 locations across England and Wales, have 137 franchise sales points representing 27 manufacturers. Specialising in the sale of new and used cars, as well as commercial vehicles, the group also offers servicing, parts and bodyshop facilities. We currently have over 2,750 dedicated members of the Stoneacre team who share our dedication and passion to provide complete customer satisfaction. We are committed to developing our people, as we know it’s the best investment we can make.
Parts Supervisor - Cupra Seat in Peterborough employer: Decidebloom Limited
Contact Detail:
Decidebloom Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Supervisor - Cupra Seat in Peterborough
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those who work at Stoneacre. A friendly chat can open doors and give you insider info on the company culture and what they really value in a Parts Supervisor.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of vehicle parts and customer service skills. Think about how you can demonstrate your leadership abilities and how you’ve successfully managed teams in the past. We want to see your passion shine through!
✨Tip Number 3
Showcase your adaptability! The job description mentions a fast-paced environment, so be ready to share examples of how you've thrived under pressure and adapted to changing priorities. This will show that you're the dynamic candidate they're looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Stoneacre family. Let’s get you that Parts Supervisor role!
We think you need these skills to ace Parts Supervisor - Cupra Seat in Peterborough
Some tips for your application 🫡
Show Your Passion for the Automotive Industry: When writing your application, let your enthusiasm for cars and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering exceptional service in the automotive sector.
Highlight Your Leadership Skills: As a Parts Supervisor, you'll be leading a team, so make sure to showcase any previous leadership experience. We love to see examples of how you've motivated others or improved team performance in your past roles.
Be Specific About Your Experience: Don’t just list your previous jobs; tell us about your specific responsibilities and achievements. Use numbers and examples to illustrate how you’ve contributed to sales targets or improved processes in your previous positions.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Decidebloom Limited
✨Know Your Parts Inside Out
Make sure you brush up on your knowledge of vehicle parts and their functions. Familiarise yourself with the Electronic Parts Catalogue and DMS system, as these will likely come up in conversation. Being able to discuss specific parts and their applications will show your expertise and enthusiasm for the role.
✨Showcase Your Leadership Skills
As a Parts Supervisor, you'll be leading a team, so be prepared to share examples of your leadership experience. Think about times when you've successfully managed a team or improved processes. Highlighting your ability to motivate and guide others will demonstrate that you're ready for this responsibility.
✨Customer Service is Key
Stoneacre values exceptional customer service, so be ready to discuss how you've delivered great service in the past. Prepare some anecdotes that showcase your communication skills and ability to handle customer queries effectively, whether over the phone or face-to-face.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to the role. For example, how would you handle a stock shortage or a difficult customer? Practising your responses to these types of questions can help you think on your feet and demonstrate your problem-solving abilities during the interview.