QC Support Manager in Skipton, Yorkshire

12 Month Fixed Term Contract Days, 0800-1630, Mon-Fri (with every second Friday off) Site-based, Skipton

Are you passionate about quality, people and continuous improvement? Do you enjoy leading teams, enhancing processes and making a real impact on how a laboratory operates day to day? If so, this could be a fantastic opportunity to join us at Dechra Pharmaceuticals Manufacturing in Skipton.

We are looking for a supportive, proactive and motivated QC Support Manager to guide our Operational and Technical Support team. You will play a key role in ensuring our laboratory runs smoothly, safely and in full compliance with GMP - all while helping your team grow, develop and thrive.

Please note: Due to the nature of our business, all successful candidates will be required to complete a basic DBS check (Disclosure and Barring Service check) before employment can commence, and at regular intervals during employment. We will pay for this check.

A little about us: Dechra is a growing, global specialist in veterinary pharmaceuticals. Our expertise is in the development, manufacture, marketing and sales of high-quality products exclusively for veterinarians worldwide. It is a great time to join our modern Skipton facility, and further investment at the Skipton site means we are in an exciting period of positive change for the business.

Here at Dechra, our values are embedded within our culture and thrive within our family of almost 2000 colleagues globally. From manufacturing to marketing, (D)edication, (E)njoyment, (C)ourage, (H)onesty, (R)elationships and (A)mbition are at the heart of our everyday operations and the way we do business.

What you will be doing: In this varied and rewarding role, you will lead a talented team that supports the essential functions of our QC laboratory. You will be the person who keeps everything running seamlessly behind the scenes - from documentation and training to equipment performance, stability programmes and new product introductions.

• Leading, coaching and supporting your team through regular 1-2-1s, development planning and wellbeing conversations
• Ensuring all QC support activities meet regulatory, GMP and Health & Safety standards
• Driving improvements through our QC Lab Improvement Programme
• Coordinating key departmental activities such as risk assessments, training, stability, consumables, validation and equipment oversight
• Managing QMS records, document control and regulatory updates
• Analysing data, spotting trends and presenting clear, meaningful metrics
• Supporting internal and external audits, including action plans and follow-up
• Influencing best practice across the QC function and contributing to wider site objectives
• Deputising for the QC Manager when required

You will be a visible, approachable leader who champions our values and helps create a positive, collaborative and high-performing team culture.

What Success Looks Like:

• Clear, well-managed departmental metrics
• Strong compliance and well-maintained systems
• A motivated, supported and high-performing team
• Smooth delivery of departmental and site objectives
• Behaviours that reflect our Dechra values every day

What you will bring: We are looking for someone who is confident, people-focused and passionate about doing things the right way. You will enjoy problem-solving, influencing others and helping your team grow.

Essential skills and experience:

• Experience leading teams in a technical or operational GMP environment (e.g., QC Supervisor or Team Leader)
• At least 5 years' experience in a pharmaceutical GMP setting
• At least 3 years' experience directly managing people
• Strong understanding of UK, EU and US GMP regulations
• Excellent communication, coaching and influencing skills
• A pragmatic, detail-focused approach with strong problem-solving ability
• Confidence working with data, documentation and digital systems

Qualifications:

• Degree in a relevant scientific discipline, or significant equivalent experience

What’s next? We will take care of you from here on. Firstly, thank you for taking the time to express interest in this opportunity and Dechra. If you are interested, please apply in the first instance. We take pride in ensuring you have a positive experience with Dechra and the recruitment process. Our team are friendly and approachable. We won’t ghost you; we will always provide updates and feedback regardless of the outcome, even if the update is, ‘there’s no update’.

What’s the interview process? Typically, you will receive an initial phone call from the recruitment team to understand more about you and your current work situation. Most of our roles have a two-stage interview process (MS Teams and a face-to-face interview). We may ask you to complete a personality questionnaire ahead of time so that we can learn a little more about you ahead of the interview. Our interview style is conversational and friendly. In addition to this, we always look for competency-based, structured answers to our questions, so feel free to prepare ahead of the interview.