Marketing Operations Manager

Marketing Operations Manager

Full-Time 36000 - 60000 £ / year (est.) Home office possible
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At a Glance

  • Tasks: Design and optimise marketing processes while collaborating with diverse teams.
  • Company: Join a fast-growing DeFi education company aiming to revolutionise digital finance.
  • Benefits: Enjoy competitive salary, unlimited PTO, and a fully remote work environment.
  • Why this job: Be part of a transformative journey in the exciting world of Web3 and DeFi.
  • Qualifications: 4+ years in marketing operations with strong technical and analytical skills.
  • Other info: Work with a dynamic team across 22+ countries and embrace a supportive culture.

The predicted salary is between 36000 - 60000 £ per year.

Decentralized Masters is at the forefront of DeFi education globally. In just two years, we have grown from a pioneering pair of co-founders to over 75 dedicated professionals. Today, we are recognized as one of the fastest-growing enterprises in the sector, with industry insiders predicting our evolution into a unicorn company by 2030. Operating on a bootstrapped model, we are on track to achieve an impressive $50 million in revenue this year alone.

Our Impact: While our growth has been remarkable, we take even greater pride in the success of our clients. To date, we have empowered over 2,000 investors to break into the DeFi world. At Decentralized Masters, we don’t just offer education; we cultivate a powerhouse of knowledge combined with an engaging community, innovative technology, and a team of leading DeFi and blockchain experts. Our commitment is to deliver unparalleled resources designed for long-term success in the world of DeFi and Web3, ensuring our members not only safeguard but also enhance their financial future.

Our Vision: Our goal is to create the largest and most influential DeFi ecosystem the world has ever seen, starting with becoming the gold standard in DeFi education. This vision is ambitious, transformative, and poised to change the landscape of digital finance.

Are You Ready? This is more than just a job; it’s an opportunity to shape the future of Web3 technology and education. Are you ready to be part of our vision to redefine what’s possible in DeFi and beyond? Apply below, and let’s explore this journey together.

What will you be doing? The Marketing Operations Manager at Decentralized Masters will play a critical role in bridging strategy and execution. You will design, manage, and optimize our marketing infrastructure, processes, and analytics. You will ensure that our marketing team has the systems, data, and scalable processes necessary to run high-impact campaigns, measure performance, and continuously iterate. You will work cross-functionally with content, growth, product, community, engineering, and finance teams to support and elevate marketing outcomes across the journey (from awareness → acquisition → retention → advocacy) in a decentralized / blockchain environment.

Key Responsibilities:

  • Process Design & Optimization
  • Campaign Execution Support
  • Data, Analytics & Reporting
  • Cross-Functional Collaboration
  • Governance, Compliance & Best Practices
  • Marketing Technology & Toolstack
  • Evaluate, implement, and manage marketing tools and platforms (e.g. CRM, marketing automation, analytics, CDP, attribution)
  • Maintain integrations across systems (e.g. website, email, social, ad platforms, data warehouse, event tools) to ensure seamless data flow and tracking
  • Ensure data integrity, governance, and compliance (e.g. privacy, consent, data quality)
  • Train marketing team members on tool usage, best practices, and workflows
  • Define, document, and refine marketing processes (campaign planning, lead nurturing, content scheduling, campaign reviews, etc.)
  • Create scalable playbooks for recurring marketing initiatives (e.g. launch campaigns, drip campaigns, webinars, partnership marketing)
  • Monitor operational bottlenecks and proactively address inefficiencies
  • Implement frameworks for campaign scheduling, handoffs, approvals, and cross-team coordination
  • Assist the marketing team in executing full-funnel campaigns (planning, set-up, QA, launch, monitoring, troubleshooting)
  • Oversee campaign QA: tagging, tracking parameters, UTM setup, conversion mapping
  • Monitor daily campaign health (budgets, pacing, anomalies, channel-level performance)
  • Support A/B testing, experimentation protocols, and optimization efforts
  • Define key marketing metrics (KPIs, OKRs) and ensure alignment across teams
  • Build dashboards, regular reports, and data visualizations to track performance, ROI, and insights
  • Lead campaign post-mortems, deriving lessons and action items
  • Provide actionable insights to influence strategy, budget allocation, channel mix, and optimizations
  • Collaborate with Product, Growth, Engineering, Community, and Finance teams to align on goals, metrics, dependencies, and execution timelines
  • Serve as liaison between marketing and analytics/data teams for custom tracking, modeling, and datasets
  • Support external agency or vendor partners (e.g. media, production, analytics consultants), ensuring they align with our toolchain and processes
  • Enforce best practices around campaign tagging, naming conventions, data hygiene, and documentation
  • Ensure compliance with data privacy regulations (GDPR, CCPA, etc.) in marketing processes
  • Stay updated with industry trends, marketing ops standards, and new technologies, especially those relevant to decentralized / blockchain space

Requirements:

What Do You Bring?

Required Qualifications & Experience:

  • 4+ years of experience in marketing operations, marketing technology, or related roles (with proven track record)
  • Hands-on experience with marketing automation platforms, CRMs, analytics stacks (e.g. HubSpot, Marketo, Pardot, Segment, GA, Looker, etc.)
  • Strong technical aptitude — ability to understand integrations, data flow, APIs, and tracking implementations
  • Proven experience building dashboards, analyzing performance metrics, and providing strategic insights
  • Excellent process orientation, documentation skills, attention to detail, and ability to scale
  • Cross-functional collaboration skills — comfortable working with marketing, engineering, product, data, etc.
  • Familiarity with compliance and data governance practices (privacy, consent, attribution, etc.)
  • Self-starter, problem-solver mindset, and ability to thrive in ambiguity and fast-paced environments
  • Interest in or experience with blockchain, crypto, or Web3 ecosystems is a strong plus

Soft Skills & Traits:

  • Highly organized, with the ability to manage multiple projects and priorities simultaneously
  • Excellent communication skills (written, verbal) — you’ll coordinate across multiple stakeholders
  • Proactive, analytical, results-driven, and detail-oriented
  • Comfortable working in a remote or hybrid, distributed environment
  • Strategic thinker but also hands-on — you’ll roll up your sleeves
  • Adaptable and flexible — as we evolve, so will your role

Benefits:

What Do We Offer You?

  • Competitive Salary Package
  • Full-time / 40 hours a week
  • Unlimited PTO
  • Flexible Work Schedule
  • Team Off-sites
  • Supportive, dynamic culture with team members across 22+ countries
  • Entirely remote setup — work from anywhere in the world!

If you are ready to take on a challenge that will shape the future of crypto finance and grow with a team of innovators, we want to hear from you!

Marketing Operations Manager employer: Decentralized Masters

At Decentralized Masters, we pride ourselves on being a leading employer in the DeFi education sector, offering a dynamic and supportive culture that fosters innovation and collaboration among our diverse team of over 75 professionals from 22+ countries. With a fully remote setup, unlimited PTO, and a commitment to employee growth, we empower our team members to thrive while shaping the future of Web3 technology. Join us for a rewarding career where your contributions directly impact the success of our clients and the evolution of digital finance.
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Contact Detail:

Decentralized Masters Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Marketing Operations Manager

✨Tip Number 1

Network like a pro! Reach out to people in the DeFi and marketing space on LinkedIn or Twitter. Join relevant groups and communities where you can connect with industry insiders and learn about job openings before they even hit the market.

✨Tip Number 2

Show off your skills! Create a portfolio or case studies showcasing your past marketing operations successes. This will give potential employers a taste of what you can bring to their team, especially in a fast-paced environment like Decentralized Masters.

✨Tip Number 3

Prepare for interviews by understanding the company’s mission and values. Be ready to discuss how your experience aligns with their goals, particularly in optimising marketing processes and driving impactful campaigns in the DeFi space.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of our journey at Decentralized Masters.

We think you need these skills to ace Marketing Operations Manager

Marketing Operations
Marketing Technology
Data Analytics
Campaign Execution
Cross-Functional Collaboration
Process Design & Optimization
CRM Management
Marketing Automation Platforms
Dashboard Creation
Performance Metrics Analysis
Compliance and Data Governance
Attention to Detail
Communication Skills
Problem-Solving Mindset
Adaptability

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Marketing Operations Manager role. Highlight your relevant experience in marketing operations and technology, and show us how you can bridge strategy and execution.

Showcase Your Skills: We want to see your hands-on experience with marketing automation platforms and analytics tools. Be specific about the tools you've used and how they’ve helped you achieve results in previous roles.

Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your achievements and skills quickly.

Apply Through Our Website: Don’t forget to apply directly through our website! This helps us keep track of your application and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at Decentralized Masters

✨Know Your Marketing Tech

Familiarise yourself with the marketing automation platforms and CRMs mentioned in the job description. Be ready to discuss your hands-on experience with tools like HubSpot or Marketo, and how you've used them to optimise campaigns in the past.

✨Showcase Your Data Skills

Prepare to talk about your experience with analytics stacks and how you've built dashboards to track performance metrics. Bring examples of how your insights have influenced marketing strategies or budget allocations in previous roles.

✨Demonstrate Cross-Functional Collaboration

Think of specific instances where you've worked with different teams, such as engineering or product, to achieve marketing goals. Highlight your communication skills and how you ensured alignment across various stakeholders.

✨Stay Updated on Industry Trends

Research the latest trends in DeFi and blockchain technology. Be prepared to discuss how these trends could impact marketing operations and what innovative strategies you might implement to stay ahead in this fast-paced environment.

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