Marketing Operations Manager in London

Marketing Operations Manager in London

London Full-Time 36000 - 60000 £ / year (est.) Home office possible
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At a Glance

  • Tasks: Design and optimise marketing processes while collaborating with diverse teams.
  • Company: Join a fast-growing DeFi education company shaping the future of finance.
  • Benefits: Enjoy competitive salary, unlimited PTO, and a fully remote work setup.
  • Why this job: Be part of a transformative journey in the exciting world of Web3 technology.
  • Qualifications: 4+ years in marketing operations with strong technical and collaboration skills.
  • Other info: Work with a dynamic team across 22+ countries and embrace a supportive culture.

The predicted salary is between 36000 - 60000 £ per year.

Decentralized Masters is at the forefront of DeFi education globally. In just two years, we have grown from a pioneering pair of co-founders to over 75 dedicated professionals. Today, we are recognized as one of the fastest-growing enterprises in the sector, with industry insiders predicting our evolution into a unicorn company by 2030. Operating on a bootstrapped model, we are on track to achieve an impressive $50 million in revenue this year alone.

Our Impact

While our growth has been remarkable, we take even greater pride in the success of our clients. To date, we have empowered over 2,000 investors to break into the DeFi world. At Decentralized Masters, we don’t just offer education; we cultivate a powerhouse of knowledge combined with an engaging community, innovative technology, and a team of leading DeFi and blockchain experts. Our commitment is to deliver unparalleled resources designed for long-term success in the world of DeFi and Web3, ensuring our members not only safeguard but also enhance their financial future.

Our Vision

Our goal is to create the largest and most influential DeFi ecosystem the world has ever seen, starting with becoming the gold standard in DeFi education. This vision is ambitious, transformative, and poised to change the landscape of digital finance.

Are You Ready?

This is more than just a job; it’s an opportunity to shape the future of Web3 technology and education. Are you ready to be part of our vision to redefine what’s possible in DeFi and beyond? Apply below, and let’s explore this journey together.

What will you be doing?

The Marketing Operations Manager at Decentralized Masters will play a critical role in bridging strategy and execution. You will design, manage, and optimize our marketing infrastructure, processes, and analytics. You will ensure that our marketing team has the systems, data, and scalable processes necessary to run high-impact campaigns, measure performance, and continuously iterate.

You will work cross-functionally with content, growth, product, community, engineering, and finance teams to support and elevate marketing outcomes across the journey (from awareness → acquisition → retention → advocacy) in a decentralized / blockchain environment.

Key Responsibilities

  • Process Design & Optimization
  • Campaign Execution Support
  • Data, Analytics & Reporting
  • Cross-Functional Collaboration
  • Governance, Compliance & Best Practices
  • Marketing Technology & Toolstack
  • Evaluate, implement, and manage marketing tools and platforms (e.g. CRM, marketing automation, analytics, CDP, attribution)
  • Maintain integrations across systems (e.g. website, email, social, ad platforms, data warehouse, event tools) to ensure seamless data flow and tracking
  • Ensure data integrity, governance, and compliance (e.g. privacy, consent, data quality)
  • Train marketing team members on tool usage, best practices, and workflows
  • Define, document, and refine marketing processes (campaign planning, lead nurturing, content scheduling, campaign reviews, etc.)
  • Create scalable playbooks for recurring marketing initiatives (e.g. launch campaigns, drip campaigns, webinars, partnership marketing)
  • Monitor operational bottlenecks and proactively address inefficiencies
  • Implement frameworks for campaign scheduling, handoffs, approvals, and cross-team coordination
  • Assist the marketing team in executing full-funnel campaigns (planning, set-up, QA, launch, monitoring, troubleshooting)
  • Oversee campaign QA: tagging, tracking parameters, UTM setup, conversion mapping
  • Monitor daily campaign health (budgets, pacing, anomalies, channel-level performance)
  • Support A/B testing, experimentation protocols, and optimization efforts
  • Define key marketing metrics (KPIs, OKRs) and ensure alignment across teams
  • Build dashboards, regular reports, and data visualizations to track performance, ROI, and insights
  • Lead campaign post-mortems, deriving lessons and action items
  • Provide actionable insights to influence strategy, budget allocation, channel mix, and optimizations
  • Collaborate with Product, Growth, Engineering, Community, and Finance teams to align on goals, metrics, dependencies, and execution timelines
  • Serve as liaison between marketing and analytics/data teams for custom tracking, modeling, and datasets
  • Support external agency or vendor partners (e.g. media, production, analytics consultants), ensuring they align with our toolchain and processes
  • Enforce best practices around campaign tagging, naming conventions, data hygiene, and documentation
  • Ensure compliance with data privacy regulations (GDPR, CCPA, etc.) in marketing processes
  • Stay updated with industry trends, marketing ops standards, and new technologies, especially those relevant to decentralized / blockchain space

Requirements

What Do You Bring?

Required Qualifications & Experience

  • 4+ years of experience in marketing operations, marketing technology, or related roles (with proven track record)
  • Hands-on experience with marketing automation platforms, CRMs, analytics stacks (e.g. HubSpot, Marketo, Pardot, Segment, GA, Looker, etc.)
  • Strong technical aptitude — ability to understand integrations, data flow, APIs, and tracking implementations
  • Proven experience building dashboards, analyzing performance metrics, and providing strategic insights
  • Excellent process orientation, documentation skills, attention to detail, and ability to scale
  • Cross-functional collaboration skills — comfortable working with marketing, engineering, product, data, etc.
  • Familiarity with compliance and data governance practices (privacy, consent, attribution, etc.)
  • Self-starter, problem-solver mindset, and ability to thrive in ambiguity and fast-paced environments
  • Interest in or experience with blockchain, crypto, or Web3 ecosystems is a strong plus

Soft Skills & Traits

  • Highly organized, with the ability to manage multiple projects and priorities simultaneously
  • Excellent communication skills (written, verbal) — you’ll coordinate across multiple stakeholders
  • Proactive, analytical, results-driven, and detail-oriented
  • Comfortable working in a remote or hybrid, distributed environment
  • Strategic thinker but also hands-on — you’ll roll up your sleeves
  • Adaptable and flexible — as we evolve, so will your role

Benefits

What Do We Offer You?

  • Competitive Salary Package
  • Full-time / 40 hours a week
  • Unlimited PTO
  • Flexible Work Schedule
  • Team Off-sites
  • Supportive, dynamic culture with team members across 22+ countries
  • Entirely remote setup — work from anywhere in the world!

If you are ready to take on a challenge that will shape the future of crypto finance and grow with a team of innovators, we want to hear from you!

Marketing Operations Manager in London employer: Decentralized Masters

At Decentralized Masters, we pride ourselves on being a leading employer in the DeFi education sector, offering a dynamic and supportive work culture that fosters innovation and collaboration among our diverse team of over 75 professionals from 22+ countries. With a fully remote setup, unlimited PTO, and a commitment to employee growth, we empower our team members to thrive while shaping the future of Web3 technology. Join us to be part of an ambitious vision that not only transforms digital finance but also prioritises your professional development and work-life balance.
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Contact Detail:

Decentralized Masters Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Marketing Operations Manager in London

✨Tip Number 1

Network like a pro! Reach out to people in the DeFi and marketing space on LinkedIn or Twitter. Join relevant groups and communities where you can connect with industry insiders and learn about job openings before they even hit the market.

✨Tip Number 2

Show off your skills! Create a portfolio or case studies showcasing your past marketing operations projects. This will give potential employers a taste of what you can bring to the table, especially in a fast-paced environment like Decentralized Masters.

✨Tip Number 3

Prepare for interviews by diving deep into the company’s mission and values. Understand their approach to DeFi education and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.

✨Tip Number 4

Don’t just apply anywhere; apply through our website! It shows you’re genuinely interested in being part of the Decentralized Masters team. Plus, it gives us a better chance to see your application in the right light.

We think you need these skills to ace Marketing Operations Manager in London

Marketing Operations
Marketing Technology
Data Analytics
Campaign Management
Cross-Functional Collaboration
Process Design
Compliance and Data Governance
CRM Systems
Marketing Automation Platforms
Dashboard Creation
Performance Metrics Analysis
Attention to Detail
Communication Skills
Problem-Solving Skills
Adaptability

Some tips for your application 🫡

Show Your Passion for DeFi: When writing your application, let your enthusiasm for DeFi and blockchain shine through. We want to see that you’re not just looking for a job, but that you genuinely care about shaping the future of this exciting industry.

Tailor Your Experience: Make sure to highlight your relevant experience in marketing operations and technology. We love seeing how your skills align with our needs, so don’t be shy about showcasing your achievements and how they can benefit us at Decentralized Masters.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and fluff. Use bullet points if it helps convey your message better – we want to understand your qualifications quickly!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and ready to take the next step with us!

How to prepare for a job interview at Decentralized Masters

✨Know Your DeFi Stuff

Make sure you brush up on your knowledge of decentralised finance and blockchain technology. Familiarise yourself with the latest trends and how they impact marketing operations. This will show that you're not just a marketing whiz but also genuinely interested in the industry.

✨Showcase Your Tech Skills

Be prepared to discuss your hands-on experience with marketing automation platforms and analytics tools. Bring examples of dashboards you've built or campaigns you've optimised. This will demonstrate your technical aptitude and ability to manage marketing technology effectively.

✨Highlight Cross-Functional Collaboration

Since the role involves working with various teams, share specific examples of how you've successfully collaborated across departments in the past. This could be anything from coordinating a campaign with product teams to aligning with data analysts on performance metrics.

✨Prepare for Process Questions

Expect questions about your approach to process design and optimisation. Think about how you've defined and refined marketing processes in previous roles. Be ready to discuss any frameworks you've implemented to improve efficiency and ensure compliance with best practices.

Marketing Operations Manager in London
Decentralized Masters
Location: London

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