Marketing Operations Manager in England

Decentralized Masters is at the forefront of DeFi education globally. In just two years, we have grown from a pioneering pair of co-founders to over 75 dedicated professionals. Today, we are recognized as one of the fastest-growing enterprises in the sector, with industry insiders predicting our evolution into a unicorn company by ****. Operating on a bootstrapped model, we are on track to achieve an impressive $50 million in revenue this year alone.

While our growth has been remarkable, we take even greater pride in the success of our clients. To date, we have empowered over 2,000 investors to break into the DeFi world. At Decentralized Masters, we don’t just offer education; we cultivate a powerhouse of knowledge combined with an engaging community, innovative technology, and a team of leading DeFi and blockchain experts. Our commitment is to deliver unparalleled resources designed for long-term success in the world of DeFi and Web3, ensuring our members not only safeguard but also enhance their financial future.

Our goal is to create the largest and most influential DeFi ecosystem the world has ever seen, starting with becoming the gold standard in DeFi education. This vision is ambitious, transformative, and poised to change the landscape of digital finance.

This is more than just a job; it’s an opportunity to shape the future of Web3 technology and education. Are you ready to be part of our vision to redefine what’s possible in DeFi and beyond? Apply below, and let’s explore this journey together.

What will you be doing?

The Marketing Operations Manager at Decentralized Masters will play a critical role in bridging strategy and execution. You will design, manage, and optimize our marketing infrastructure, processes, and analytics. You will ensure that our marketing team has the systems, data, and scalable processes necessary to run high-impact campaigns, measure performance, and continuously iterate. You will work cross-functionally with content, growth, product, community, engineering, and finance teams to support and elevate marketing outcomes across the journey (from awareness to acquisition to retention to advocacy) in a decentralized/blockchain environment.

Key Responsibilities

• Marketing Technology Toolstack Evaluate, implement, and manage marketing tools and platforms (e.g. CRM, marketing automation, analytics, CDP, attribution). Maintain integrations across systems (e.g. website, email, social, ad platforms, data warehouse, event tools) to ensure seamless data flow and tracking. Ensure data integrity, governance, and compliance (e.g. privacy, consent, data quality). Train marketing team members on tool usage, best practices, and workflows.
• Process Design Optimization Define, document, and refine marketing processes (campaign planning, lead nurturing, content scheduling, campaign reviews, etc.). Create scalable playbooks for recurring marketing initiatives (e.g. launch campaigns, drip campaigns, webinars, partnership marketing). Monitor operational bottlenecks and proactively address inefficiencies. Implement frameworks for campaign scheduling, handoffs, approvals, and cross-team coordination.
• Campaign Execution Support Assist the marketing team in executing full-funnel campaigns (planning, set-up, QA, launch, monitoring, troubleshooting). Oversee campaign QA: tagging, tracking parameters, UTM setup, conversion mapping. Monitor daily campaign health (budgets, pacing, anomalies, channel-level performance). Support A/B testing, experimentation protocols, and optimization efforts.
• Data, Analytics Reporting Define key marketing metrics (KPIs, OKRs) and ensure alignment across teams. Build dashboards, regular reports, and data visualizations to track performance, ROI, and insights. Lead campaign post-mortems, deriving lessons and action items. Provide actionable insights to influence strategy, budget allocation, channel mix, and optimizations.
• Cross-Functional Collaboration Collaborate with Product, Growth, Engineering, Community, and Finance teams to align on goals, metrics, dependencies, and execution timelines. Serve as liaison between marketing and analytics/data teams for custom tracking, modeling, and datasets. Support external agency or vendor partners (e.g. media, production, analytics consultants), ensuring they align with our toolchain and processes.
• Governance, Compliance Best Practices Enforce best practices around campaign tagging, naming conventions, data hygiene, and documentation. Ensure compliance with data privacy regulations (GDPR, CCPA, etc.) in marketing processes. Stay updated with industry trends, marketing ops standards, and new technologies, especially those relevant to decentralized/blockchain space.

Requirements

What Do You Bring?

• Required Qualifications Experience 4+ years of experience in marketing operations, marketing technology, or related roles (with proven track record). Hands-on experience with marketing automation platforms, CRMs, analytics stacks (e.g. HubSpot, Marketo, Pardot, Segment, GA, Looker, etc.). Strong technical aptitude — ability to understand integrations, data flow, APIs, and tracking implementations. Proven experience building dashboards, analyzing performance metrics, and providing strategic insights. Excellent process orientation, documentation skills, attention to detail, and ability to scale. Cross-functional collaboration skills — comfortable working with marketing, engineering, product, data, etc. Familiarity with compliance and data governance practices (privacy, consent, attribution, etc.). Self-starter, problem-solver mindset, and ability to thrive in ambiguity and fast-paced environments. Interest in or experience with blockchain, crypto, or Web3 ecosystems is a strong plus.
• Soft Skills Traits Highly organized, with the ability to manage multiple projects and priorities simultaneously. Excellent communication skills (written, verbal) — you’ll coordinate across multiple stakeholders. Proactive, analytical, results-driven, and detail-oriented. Comfortable working in a remote or hybrid, distributed environment. Strategic thinker but also hands-on — you’ll roll up your sleeves. Adaptable and flexible — as we evolve, so will your role.

Benefits

What Do We Offer You?

• Competitive Salary Package
• Full-time / 40 hours a week
• Unlimited PTO
• Flexible Work Schedule
• Team Off-sites
• Supportive, dynamic culture with team members across 22+ countries
• Entirely remote setup — work from anywhere in the world

If you are ready to take on a challenge that will shape the future of crypto finance and grow with a team of innovators, we want to hear from you.