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- Tasks: Engage customers with your passion for sport and provide top-notch service.
- Company: Join Decathlon, a global leader in sports retail dedicated to team development.
- Benefits: Enjoy career progression, profit sharing, and generous staff discounts.
- Why this job: Be part of a vibrant team that celebrates sports and personal growth.
- Qualifications: Looking for enthusiastic individuals with great communication skills and a love for sport.
- Other info: Flexible hours available; must be able to work evenings and weekends.
LOVE SPORT? CUSTOMER FOCUSED? LOOKING FOR A RETAIL CAREER WITH A DIFFERENCE?
IF YES, THIS COULD BE THE PERFECT ROLE FOR YOU!
As a Sales Assistant, (or Sports Advisor, as we call it) your role is to ensure all customers leave our stores \’satisfied or satisfied\’. From a friendly and professional welcome through to a quick and easy payment process, your role is to always deliver a 5 star shopping experience. Decathlon heavily invests in the development of teammates so that those who want to build careers within the business are able to flourish within their roles. Whether you\’re a student looking for a part-time role, or perhaps someone looking for a complete career change, Decathlon can cater for all.
What will you benefit from?
- Career progression – At Decathlon, you choose your own career path, whether you aspire to become our next customer service manager or our next CEO – your opportunities for progression are endless!
- Profit sharing scheme – We\’re one big international family who exclusively shares the profit we make with our employees.
- We play sport together and have regular team socials!
- Quarterly bonus scheme
- Permanent contracts with fair pay – We don\’t believe in zero-hour contracts.
- Cycle to work scheme – 25% discount on a bike of your choice.
- 30% staff discount on our Decathlon products.
Discover more of our company benefits here.
Your Responsibilities:
- Customer Service – Through your own passion for sport, you\’ll share your tips and experiences with users and through our hands-on product training you will be able to give the best technical advice for the sports you are responsible for. Decathlon has shifted over the last year into an omnichannel business so it\’s essential that our sales assistants are able to assist customers in all aspects of retail shopping, whether that\’s in store or online!
- Merchandising – Whether full time or part time, every Sales Assistant is encouraged to take responsibility to autonomously manage stock levels and pricing and to provide a high level of merchandising so that each customer can easily find the right product for their sporting practice.
- Team Player – You will be part of a shop floor team of like-minded Sales Assistants, practicing sport and celebrating victories together, so it\’s important that you are able to work well within a team environment as well as independently.
Sound good so far? If so, here\’s the type of person we\’re looking for…
Who Are You?
- Someone looking to combine a passion for sport with work.
- A people person who is prepared to go the extra mile.
- Someone looking for a retail career with a difference
- Problem solver with excellent communication skills.
- Able to play as part of the team during the busiest times (weekends and holidays).
Additional Information:
As a Sales Assistant you will be required to work usual retail hours including evenings and weekends. The role will be shop-floor based with full Covid-19 safety regulations and precautions in place. The safety of our teammates and customers is our main priority during these times.
IF YOU LOVE SPORT AND WANT TO START AN EXCITING CAREER WITHIN DECATHLON, APPLY TODAY!
Thank you for checking the contracted hours above to see if this is a full-time or part-time role!
Decathlon is committed to inclusion and non-discrimination, and thus acts on a daily basis in favor of disability, a multi-generational workforce, social diversity, and equality between women and men. If, due to a disability, you require any special accommodations during the recruitment process, please let us know. At Decathlon, first and foremost, we are recruiting personality and character.
A note on reasonable adjustments
Decathlon is committed to inclusion and non-discrimination, and thus acts on a daily basis in favor of disability, a multi-generational workforce, social diversity, and equality between women and men. If, due to a disability, you require any special accommodations during the recruitment process, please let us know. At Decathlon, first and foremost, we are recruiting personality and character.
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Sales Assistant employer: Decathlon
Contact Detail:
Decathlon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Show your passion for sport during the interview. Share personal experiences or stories that highlight your love for sports, as this will resonate with the hiring team and demonstrate that you align with Decathlon's values.
✨Tip Number 2
Familiarise yourself with Decathlon's product range and services. Being knowledgeable about their offerings will not only impress your interviewers but also help you provide better customer service if you land the job.
✨Tip Number 3
Emphasise your teamwork skills. Since the role requires working closely with others, share examples of how you've successfully collaborated in past roles or activities, especially in high-pressure situations.
✨Tip Number 4
Be prepared to discuss how you would handle customer service scenarios. Think of examples where you've gone the extra mile for a customer, as this will showcase your commitment to providing a 5-star shopping experience.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Show Your Passion for Sport: In your application, make sure to highlight your love for sport. Share personal experiences or achievements related to sports that demonstrate your enthusiasm and how it aligns with the role of a Sales Assistant.
Emphasise Customer Service Skills: Since the role focuses heavily on customer satisfaction, provide examples of your previous customer service experience. Mention specific situations where you went the extra mile to help a customer or resolve an issue.
Highlight Teamwork Experience: Decathlon values teamwork, so include instances where you've successfully worked as part of a team. Discuss any group projects or roles where collaboration was key to achieving a goal.
Tailor Your CV and Cover Letter: Make sure your CV and cover letter are tailored specifically for this role. Use keywords from the job description, such as 'customer-focused', 'merchandising', and 'problem solver', to show that you understand what Decathlon is looking for.
How to prepare for a job interview at Decathlon
✨Show Your Passion for Sport
Make sure to express your love for sports during the interview. Share personal experiences or stories that highlight your enthusiasm and how it relates to customer service. This will resonate well with the interviewers at Decathlon.
✨Demonstrate Customer Focus
Prepare examples of how you've provided excellent customer service in the past. Highlight situations where you went the extra mile to ensure customer satisfaction, as this aligns perfectly with the role's emphasis on delivering a 5-star shopping experience.
✨Emphasise Teamwork Skills
Since the role involves working closely with a team, be ready to discuss your experiences in collaborative environments. Share instances where you contributed to team success, especially during busy periods like weekends and holidays.
✨Be Ready for Omnichannel Questions
With Decathlon's shift towards an omnichannel business model, prepare to discuss how you can assist customers both in-store and online. Familiarise yourself with the latest retail trends and be ready to share your thoughts on enhancing the customer experience across different platforms.