At a Glance
- Tasks: Provide excellent customer service and share your sports passion with others.
- Company: Join Decathlon, a global leader in sports retail with a vibrant team culture.
- Benefits: Enjoy discounts, bonuses, and fun weekly sports activities.
- Other info: Fast-paced environment with great training opportunities at Decathlon University.
- Why this job: Combine your love for sports with a rewarding retail career.
- Qualifications: Passion for sports, strong communication skills, and teamwork spirit.
The predicted salary is between 20000 - 25000 £ per year.
International. Sport-passionate. Collaborative team members. Stronger together through our driving force to bring people together through sports to make wellbeing accessible for all. At Decathlon UK, we offer Careers That Let You Play. As part of the DECATHLON Group, one of the world's largest sports retailers headquartered in France, we specialise in creating and distributing sports products through online and physical stores across 56 countries with over 1,700 locations. With over 3 stores in Ireland our mission is to be the spirited champion of sports and healthier living in the nation!
Your Responsibilities:
- Customer Service - Through your own passion for sport, you’ll share your tips and experiences with users and through our hands-on product training you will be able to give the best technical advice for the sports you are responsible for. Decathlon has shifted over the last year into an omnichannel business so it’s essential that our sales assistants are able to assist customers in all aspects of retail shopping, whether that’s in store or online!
- Merchandising - Whether full time or part time, every Sales Assistant is encouraged to take responsibility to autonomously manage stock levels and pricing and to provide a high level of merchandising so that each customer can easily find the right product for their sporting practice.
- Team Player - You will be part of a shop floor team of like-minded Sales Assistants, practicing sport and celebrating victories together, so it’s important that you are able to work well within a team environment as well as independently.
Who Are You?
- Someone looking to combine a passion for sport with work.
- A people person who is prepared to go the extra mile.
- Someone looking for a retail career with a difference.
- Problem solver with excellent communication skills.
- Able to play as part of the team during the busiest times (weekends and holidays).
If you’re someone who thrives in a fast-paced and energetic environment, a career at Decathlon could be a great fit. Our welcoming culture, rooted in values of vitality, responsibility, generosity, and authenticity—and brought together by a shared passion for sports—offers a truly enriching experience for everyone.
Get to enjoy the following benefits and perks:
- Teammate bonus scheme
- Pension contribution
- Healthy discounts on all Decathlon goodies
- Fun weekly Staff Sports/Activities
- Pedal your way to work with the Cycle-to-Work Scheme
- Dive into top-notch training at Decathlon University
We do NOT sponsor Visas in this Position.
Welcome Desk Assistant in Oxford employer: Decathlon
At Decathlon UK, we pride ourselves on being an exceptional employer that champions a vibrant work culture where sports enthusiasts thrive. Our commitment to employee growth is evident through comprehensive training at Decathlon University and a supportive team environment that celebrates collaboration and shared victories. With attractive benefits like a teammate bonus scheme, generous discounts, and engaging staff activities, working with us means being part of a passionate community dedicated to making wellbeing accessible for all.
StudySmarter Expert Advice🤫
We think this is how you could land Welcome Desk Assistant in Oxford
✨Tip Number 1
Get to know Decathlon's vibe! Dive into their mission and values, especially their passion for sports and teamwork. This will help you connect with the team during interviews and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Think about how you can share your own sports experiences and tips. Being able to chat confidently about products and services will make you stand out as a candidate who can engage with customers effectively.
✨Tip Number 3
Show off your teamwork spirit! Prepare examples of how you've worked well in a team before. Decathlon loves collaborative players, so highlight your ability to support your teammates and celebrate successes together.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and ready to jump into the Decathlon culture right from the start!
We think you need these skills to ace Welcome Desk Assistant in Oxford
Some tips for your application 🫡
Show Your Passion for Sport:When writing your application, let your love for sports shine through! Share personal experiences or tips that highlight your enthusiasm and how it connects to the role. We want to see that you’re not just applying for a job, but that you genuinely care about helping others enjoy sports too.
Tailor Your Application:Make sure to customise your application to reflect the specific responsibilities mentioned in the job description. Whether it's customer service or merchandising, we want to see how your skills align with what we're looking for. A little effort goes a long way!
Be Yourself:We’re all about authenticity at Decathlon, so don’t be afraid to let your personality come through in your application. Share your unique story and what makes you a great fit for our team. Remember, we’re looking for team players who can bring their own flair to the shop floor!
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Decathlon
✨Show Your Passion for Sport
Make sure to express your love for sports during the interview. Share personal experiences or achievements related to your favourite sports, as this will resonate with the interviewers and show that you align with Decathlon's mission.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went the extra mile for a customer, as this role heavily focuses on helping others find the right products for their sporting needs.
✨Be Ready for Teamwork Questions
Since teamwork is crucial at Decathlon, be prepared to discuss your experiences working in a team. Highlight specific instances where you collaborated effectively with others, especially in high-pressure situations like busy weekends or holidays.
✨Understand the Omnichannel Approach
Familiarise yourself with Decathlon's omnichannel retail strategy. Be ready to discuss how you can assist customers both in-store and online, showcasing your adaptability and understanding of modern retail practices.
