At a Glance
- Tasks: Share your passion for sport and provide top-notch customer service.
- Company: Join Decathlon, a vibrant community of sports enthusiasts.
- Benefits: Enjoy career progression, profit sharing, and generous staff discounts.
- Other info: Work in a dynamic team environment with opportunities for growth.
- Why this job: Combine your love for sport with a rewarding retail career.
- Qualifications: Passion for sport and excellent communication skills required.
The predicted salary is between 20250 - 24750 £ per year.
LOVE SPORT? CUSTOMER FOCUSED? LOOKING FOR THE NEXT STEP WITHIN YOUR RETAIL CAREER? IF YES, THIS COULD BE THE PERFECT ROLE FOR YOU!
As a Sport Leader your responsibility will be to make your sport accessible within your community by sharing the benefits of your sport with others. Once you have mastered the in store basics, you will have the freedom to think outside the box, choose what you sell and how, building your business from the ground up.
What will you benefit from?
- Career progression - At Decathlon, you choose your own career path, whether you aspire to become our next customer service manager or our next CEO - your opportunities for progression are endless!
- Profit sharing scheme - We’re one big international family who exclusively shares the profit we make with our employees. We play sport together and have regular team socials!
- Quarterly bonus scheme
- Permanent contracts with fair pay - We don’t believe in zero-hour contracts.
- Cycle to work scheme - 25% discount on a bike of your choice.
- 30% staff discount on our Decathlon products.
Your Responsibilities:
- Customer Service - Through your own passion for sport, you’ll share your tips and experiences with users and through our hands-on product training you will be able to give the best technical advice for the sports you are responsible for. Decathlon has shifted over the last year into an omnichannel business so it’s essential that our sales assistants are able to assist customers in all aspects of retail shopping, whether that’s in store or online!
- Merchandising - Whether full time or part time, every Sales Assistant is encouraged to take responsibility to autonomously manage stock levels and pricing and to provide a high level of merchandising so that each customer can easily find the right product for their sporting practice.
- Team Player - You will be part of a shop floor team of like-minded Sales Assistants, practicing sport and celebrating victories together, so it’s important that you are able to work well within a team environment as well as independently.
Sound good so far? If so, here's the type of person we're looking for…
Who Are You?
- Someone looking to combine a passion for sport with work.
- A people person who is prepared to go the extra mile.
- Someone looking for a retail career with a difference.
- Problem solver with excellent communication skills.
- Able to play as part of the team during the busiest times (weekends and holidays).
Additional Information: As a Sports Leader you will be required to work usual retail hours including evenings and weekends.
IF YOU LOVE SPORT AND WANT TO FURTHER YOUR CAREER IN AN EXCITING BUSINESS, APPLY TODAY!
Mountain sport Sport Advisor in Liverpool employer: Decathlon
Decathlon is an excellent employer for those passionate about sports, offering a vibrant work culture where teamwork and individual contributions are celebrated. With opportunities for personal growth through hands-on product training and a commitment to omnichannel retail, employees can thrive in a dynamic environment that values customer service and technical expertise. Located in a community-focused area, Decathlon provides a unique chance to engage with fellow sports enthusiasts while making a meaningful impact on customers' sporting experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Mountain sport Sport Advisor in Liverpool
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Decathlon, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Decathlon!
We think you need these skills to ace Mountain sport Sport Advisor in Liverpool
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Decathlon, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Decathlon and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Decathlon that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Decathlon
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
