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- Tasks: Provide top-notch bike maintenance and repair services while ensuring customer satisfaction.
- Company: Join Decathlon, a vibrant community of cycling enthusiasts and sports lovers.
- Benefits: Enjoy career progression, profit sharing, and generous staff discounts on bikes and products.
- Why this job: Combine your passion for cycling with a rewarding career that makes a positive impact.
- Qualifications: Experience in bike repairs, strong problem-solving skills, and a love for customer service.
- Other info: Work in a supportive team environment with opportunities for personal and professional growth.
The predicted salary is between 1050 - 1260 £ per month.
LOVE CYCLING? EXPERIENCED MECHANIC? LOOKING FOR A NEW OPPORTUNITY? IF YES, THIS COULD BE THE PERFECT ROLE FOR YOU!
As a Bike Mechanic in our workshop you’ll be providing high quality bike maintenance and repair services to help our customers enjoy their bikes for longer. To put it simply, the purpose of your role is to diagnose and repair mechanical and electrical problems whilst ensuring that your customers receive the best experience in the process. You’ll also be involved in recycling and repairing defective bikes in-store, which means that you’ll play an integral part in achieving our collective mission to help preserve our planet.
What will you benefit from?
- Career progression - At Decathlon, you choose your own career path, whether you aspire to become our next customer service manager or our next CEO - your opportunities for progression are endless!
- Profit sharing scheme - We’re one big international family who exclusively shares the profit we make with our employees. We play sport together and have regular team socials!
- Quarterly bonus scheme
- Permanent contracts with fair pay - We don’t believe in zero-hour contracts.
- Cycle to work scheme - 25% discount on a bike of your choice.
- 30% staff discount on our Decathlon products.
THE MISSION
As a sports advisor for cycling, you will ensure all customers, especially our current and future cyclists, leave our stores happy. From a friendly and professional welcome to matching someone to their first or next bike, your role is to always deliver a champion shopping experience.
What’s involved?
Like any business, there will be some challenges that you’ll face and it won’t always be a breeze; however, with the support of your team we guarantee that you will surpass even your own expectations. Here are parts of the role that you’ll be responsible for:
- Mechanical and electrical repairs
- Stock management and control
- Customer Service
- Business performance analysis
Sound good so far? If so, here’s the type of person we’re looking for…
Who are you?
- An active and passionate sports person
- Experienced in bike repairs and maintenance.
- Problem solver and creative thinker.
- People orientated with a high sense of service.
- Invested in the development of yourself and others.
Through your passion for cycling, you’ll share tips and experiences with users. Through our hands-on product training, you will be able to give the best cycling advice to your customers. Decathlon has shifted over the last year into an omnichannel business so it’s essential that our sports advisors are able to assist customers in all aspects of retail shopping, whether that’s in store or online!
Additional Information: As a Bike Mechanic, you will be required to work usual retail hours including evenings and weekends.
IF YOU LOVE BIKES AND WANT AN EXCITING CAREER IN BUSINESS, APPLY TODAY!
Cycles sports advisor in Cheltenham employer: Decathlon
Contact Detail:
Decathlon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cycles sports advisor in Cheltenham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Decathlon and their cycling mission. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your bike knowledge! Brush up on common mechanical issues and solutions. Being able to chat confidently about bike repairs will impress your interviewers and show them you’re the real deal.
✨Tip Number 3
Show off your passion for cycling! Share your personal experiences and stories related to biking. This will not only make you memorable but also demonstrate that you truly care about the sport and helping others enjoy it.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Cycles sports advisor in Cheltenham
Some tips for your application 🫡
Show Your Passion for Cycling: When writing your application, let your love for cycling shine through! Share your experiences and what cycling means to you. We want to see that you're not just a mechanic, but a true cycling enthusiast.
Highlight Relevant Experience: Make sure to detail your bike repair and maintenance experience. We’re looking for someone who knows their way around a bike, so don’t hold back on showcasing your skills and any previous roles you've had in this area.
Tailor Your Application: Take a moment to read the job description carefully and tailor your application accordingly. Use keywords from the description to show us that you understand what we’re looking for and how you fit into our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Decathlon
✨Show Your Passion for Cycling
Make sure to express your love for cycling during the interview. Share personal stories about your experiences with bikes, whether it's about a memorable ride or a challenging repair. This will help demonstrate your genuine enthusiasm for the role and connect with the interviewers.
✨Highlight Your Mechanical Skills
Be prepared to discuss specific mechanical and electrical repairs you've handled in the past. Bring examples of problems you've solved and how you approached them. This will showcase your expertise and reassure the interviewers that you can deliver high-quality maintenance services.
✨Emphasise Customer Service Experience
Since the role involves ensuring customers leave happy, share examples of how you've provided excellent customer service in previous jobs. Talk about how you’ve gone above and beyond to meet customer needs, as this aligns perfectly with the mission of delivering a champion shopping experience.
✨Prepare for Teamwork Questions
Expect questions about teamwork and collaboration, as you'll be working closely with others. Think of instances where you've successfully worked in a team, especially in a retail or workshop setting. Highlight your ability to support colleagues and contribute to a positive work environment.
