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For Companies At a Glance
- Tasks: Deliver exceptional customer experiences and promote a diverse range of sports products.
- Company: Join Decathlon UK, a leading global sports retailer passionate about sports and healthy living.
- Benefits: Flexible hours, employee discounts, and a fun, active work environment.
- Why this job: Be the friendly face that inspires customers to explore their sporting passions.
- Qualifications: No prior experience needed, just a love for sports and great communication skills.
- Other info: Join a collaborative team and enjoy opportunities for personal growth and development.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Sport advisor (Sales Assistant) Full/Part time Multisport
Join to apply for the Sport advisor (Sales Assistant) Full/Part time Multisport role at Decathlon UK
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International. Sports enthusiasts. Collaborative team members. Stronger together through our driving force to move people through the wonders of sports.
At Decathlon UK, we offer Careers That Let You Play. As part of the DECATHLON Group, one of the world\’s largest sports retailers headquartered in France, we specialise in creating sports products and distributing them through online and physical stores across 56 countries with over 1,700 locations. With over 40+ stores in the UK, our mission is to be the spirited cheerleaders of sports and healthier living in the nation!
As a Sport Advisor, you will be the heart and soul of the customer experience! You\’ll be the friendly face welcoming sport enthusiasts, the expert advisor guiding them through our products and services, and the collaborative teammate ensuring a smooth shopping journey across all channels – in-store, online, and beyond.
What You’ll Do
- Deliver exceptional customer experiences by providing tailored product and service solutions.
- Provide Excellent Customer Service: Connect with customers across all channels (in-store, online, social media) to understand their needs and guide them towards the best solutions for their sporting activities.
- Offer a Range of Solutions: Present various products and services that meet diverse needs and budgets, including new items, used gear, rentals, and subscriptions.
- Build Relationships: Cultivate positive relationships with customers to foster loyalty and encourage them to return for future purchases.
- Promote Products and Services: Actively promote and sell our offer through various channels, including in-store interactions, online platforms, and social media engagement.
- Facilitate Smooth Transactions: Offer different payment options and provide basic repair and personalisation services to enhance the customer experience.
- Create a welcoming and accessible store environment that encourages customers to explore our diverse range of sports products and solutions.
- Create a Welcoming Environment: Design and maintain customer-friendly store layouts that are accessible, safe, and encourage exploration of our sports products and solutions.
- Facilitate Informed Choices: Ensure clear and accessible product information to help customers make informed decisions about their purchases.
- Guarantee Product Availability: Maintain accurate stock levels and ensure both physical and digital availability of products to meet customer demand.
- Prioritise Customer Safety: Maintain a safe store environment and protect customer data in line with the company’s guidelines.
- Showcase Product Range: Develop visually appealing and effective product displays that highlight the breadth of our offerings and inspire customers.
- Promote Sustainability: Support our commitment to sustainability through responsible waste management and promoting eco-friendly products and practices.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Industries
Industries
- Motor Vehicle Manufacturing
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Sport advisor (Sales Assistant) Full/Part time Multisport employer: Decathlon UK
Contact Detail:
Decathlon UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sport advisor (Sales Assistant) Full/Part time Multisport
✨Tip Number 1
Get to know Decathlon's products inside out! Familiarise yourself with the latest gear and services so you can confidently chat with customers. This will not only help you stand out but also show your passion for sports.
✨Tip Number 2
Network like a pro! Connect with current employees on social media or at local events. They can give you insider tips about the company culture and what it takes to succeed as a Sport Advisor.
✨Tip Number 3
Practice your customer service skills! Role-play different scenarios with friends or family to get comfortable with handling various customer needs. The more prepared you are, the better you'll shine in interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to exclusive resources that can help you ace the process and land that Sport Advisor role.
We think you need these skills to ace Sport advisor (Sales Assistant) Full/Part time Multisport
Some tips for your application 🫡
Show Your Passion for Sports: When writing your application, let your love for sports shine through! We want to see how your enthusiasm aligns with our mission at Decathlon UK. Share any personal experiences or achievements that highlight your connection to the sporting world.
Tailor Your Application: Make sure to customise your application for the Sport Advisor role. Highlight relevant skills and experiences that match the job description. We appreciate when candidates take the time to show us why they’re a perfect fit for our team!
Be Personable and Friendly: Remember, we’re looking for someone who can connect with customers! Use a warm and approachable tone in your application. Show us that you can be the friendly face our customers will love to interact with.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Decathlon UK
✨Know Your Sports
As a Sport Advisor, it's crucial to have a solid understanding of various sports and the products associated with them. Brush up on the latest trends, popular gear, and customer favourites. This knowledge will help you connect with customers and provide tailored advice during the interview.
✨Showcase Your Customer Service Skills
Decathlon values exceptional customer service, so be prepared to share examples of how you've gone above and beyond for customers in the past. Think of specific situations where you resolved issues or created memorable experiences that made customers feel valued.
✨Demonstrate Team Spirit
Collaboration is key in this role, so highlight your ability to work well in a team. Share experiences where you contributed to a group effort or supported colleagues to achieve a common goal. This will show that you're not just a lone wolf but a team player who fits into their culture.
✨Prepare Questions
Interviews are a two-way street, so come armed with thoughtful questions about the role, team dynamics, and Decathlon's approach to sustainability. This shows your genuine interest in the company and helps you assess if it's the right fit for you.
