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- Tasks: Be the friendly face guiding customers through their sports shopping experience.
- Company: Join Decathlon UK, a leading global sports retailer passionate about promoting healthier living.
- Benefits: Enjoy discounts, fun staff activities, and top-notch training opportunities.
- Why this job: Connect with fellow sports enthusiasts and contribute to a vibrant team culture.
- Qualifications: A passion for sports and excellent customer service skills are essential.
- Other info: Flexible part-time hours, including weekends and holidays, in a dynamic retail environment.
Join to apply for the Part-time Watersports Sport Advisor (Sales Assistant) role at Decathlon UK
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Join to apply for the Part-time Watersports Sport Advisor (Sales Assistant) role at Decathlon UK
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International. Sport-passionate. Collaborative team members. Stronger together through our driving force to move people through the wonders of sport. At Decathlon UK, we offer Careers That Let You Play. As part of the DECATHLON Group, one of the world\’s largest sports retailers headquartered in France, we specialise in creating and distributing sports products through online and physical stores across 56 countries with over 1,700 locations. With over 40+ stores in the UK, our mission is to be the spirited champion of sports and healthier living in the nation! THE JOB
As a Sport Advisor, you will be the heart and soul of the customer experience! You\’ll be the friendly face welcoming sport enthusiasts, the expert advisor guiding them through our products and services, and the collaborative teammate ensuring a smooth shopping journey across all channels – in-store, online, and beyond.
What You\’ll Do
- Deliver exceptional customer experiences by providing tailored product and service solutions:
- Provide Excellent Customer Service: Connect with customers across all channels (in-store, online, social media) to understand their needs and guide them towards the best solutions for their sporting activities.
- Offer a Range of Solutions: Present various products and services that meet diverse needs and budgets, including new items, used gear, rentals, and subscriptions.
- Build Relationships: Cultivate positive relationships with customers to foster loyalty and encourage them to return for future purchases.
- Promote Products and Services: Actively promote and sell our offer through various channels, including in-store interactions, online platforms, and social media engagement.
- Facilitate Smooth Transactions: Offer different payment options and provide basic repair and personalisation services to enhance the customer experience.
- Create a welcoming and accessible store environment that encourages customers to explore our diverse range of sports products and solutions:
- Create a Welcoming Environment: Design and maintain customer-friendly store layouts that are accessible, safe, and encourage exploration of our sports products and solutions.
- Facilitate Informed Choices: Ensure clear and accessible product information to help customers make informed decisions about their purchases.
- Guarantee Product Availability: Maintain accurate stock levels and ensure both physical and digital availability of products to meet customer demand.
- Prioritise Customer Safety: Maintain a safe store environment and protect customer data in line with the companys guidelines.
- Showcase Product Range: Develop visually appealing and effective product displays that highlight the breadth of our offerings and inspire customers.
- Promote Sustainability: Support our commitment to sustainability through responsible waste management and promoting eco-friendly products and practices.
Who You Are
We\’re looking for passionate individuals who are excited to join our team and contribute to our mission of moving people through the wonders of sport. You are:
- A Sports Enthusiast: You have a genuine passion for sports and enjoy sharing your knowledge and enthusiasm with others.
- Customer-Focused: You\’re dedicated to providing exceptional customer service and building positive relationships with every individual.
- A Collaborative Teammate: You thrive in a team environment, value collaboration and cooperation, and contribute to a positive and supportive atmosphere.
- An Effective Communicator: You possess strong interpersonal and communication skills, enabling you to connect with customers and colleagues from diverse backgrounds.
- A Problem-Solver: You\’re resourceful, adaptable, and able to think critically to find effective solutions to challenges.
- Efficient and Organised: You manage your time effectively, prioritise tasks, and maintain a high level of efficiency in a fast-paced environment.
- Committed to Growth: You demonstrate a commitment to continuous learning, personal development, and supporting the growth of others.
- Emotionally Intelligent: You possess strong emotional intelligence, including empathy and self-awareness, allowing you to connect with others on an emotional level and build strong relationships.
In addition to these qualities, you\’re comfortable working in a dynamic retail environment, including weekends and holidays, and are excited to contribute to the success of our team.
Benefits
If youre someone who thrives in a dynamic environment, a career at Decathlon could be a great fit. Our welcoming culture, rooted in values of vitality, responsibility, generosity, and authenticityand brought together by a shared passion for sportsoffers a truly enriching experience for everyone. Get to enjoy the following benefits and perks:
- Get to enjoy the following benefits and perks:
- Healthy discounts on all Decathlon goodies
- Fun weekly Staff Sports/Activities
- Pedal your way to work with the Cycle-to-Work Scheme
- Dive into top-notch training at Decathlon Academy
- Dive into hundreds of discount vouchers (think groceries, travel, shopping, and more!) with our discount hub developed by SmartSpending!
and many more
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Part-time Watersports Sport Advisor (Sales Assistant) employer: Decathlon UK
Contact Detail:
Decathlon UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-time Watersports Sport Advisor (Sales Assistant)
✨Tip Number 1
Familiarise yourself with Decathlon's product range and services. Being knowledgeable about the various sports products and their uses will help you connect with customers and provide tailored advice, making you stand out as a candidate.
✨Tip Number 2
Engage with Decathlon's social media platforms. By interacting with their posts and understanding their brand voice, you can demonstrate your enthusiasm for the company and its mission during any interviews or discussions.
✨Tip Number 3
Showcase your passion for sports in your conversations. Whether it's through personal anecdotes or discussing recent sporting events, expressing your genuine interest in sports will resonate well with the hiring team.
✨Tip Number 4
Prepare to discuss customer service scenarios. Think of examples where you've provided excellent service or resolved issues effectively, as this role heavily focuses on creating positive customer experiences.
We think you need these skills to ace Part-time Watersports Sport Advisor (Sales Assistant)
Some tips for your application 🫡
Show Your Passion for Sports: In your application, make sure to express your genuine enthusiasm for sports. Highlight any personal experiences or interests that demonstrate your passion, as Decathlon values individuals who are excited about the world of sports.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the role of a Sport Advisor. Emphasise customer service experience, teamwork, and any relevant sales skills that showcase your ability to connect with customers.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your understanding of Decathlon's mission and values. Mention how you can contribute to creating exceptional customer experiences and fostering loyalty among sport enthusiasts.
Highlight Communication Skills: Since effective communication is key in this role, provide examples in your application that demonstrate your strong interpersonal skills. Discuss situations where you've successfully engaged with customers or worked collaboratively in a team setting.
How to prepare for a job interview at Decathlon UK
✨Show Your Passion for Sports
Make sure to express your enthusiasm for sports during the interview. Share personal experiences or stories that highlight your love for various sports, as this will resonate with Decathlon's mission and values.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to help a customer, as this role heavily focuses on creating exceptional customer experiences.
✨Be Ready to Discuss Teamwork
Since collaboration is key at Decathlon, be prepared to talk about your experiences working in teams. Highlight how you contributed to a positive team environment and how you handle challenges with colleagues.
✨Research Decathlon's Products
Familiarise yourself with Decathlon's range of products and services before the interview. Being knowledgeable about their offerings will show your commitment and help you answer questions more effectively.
